Triple T Plumbing, Heating & Air
HVAC Service Manager
Triple T Plumbing, Heating & Air, Denver, Colorado, United States, 80285
Allen Service
provides home services, such as electrical and plumbing, as well as heating, ventilation, and air conditioning (HVAC) services. Our expert team has served Fort Collins residents for over six decades and has become a name locals know and trust. We take pride in bein a first class customer service company with an A+ rating with the BBB, so our technicians must have a neat and clean-cut appearance, great communication skills and really enjoy working with and getting to know our customers. We are looking for 5-Star
HVAC Value Stream Manager to our team!Why work for Allen Service?Fantastically fun work cultureMedical (three affordable medical plans to choose from), Dental and Vision InsuranceCompany paid Life Insurance and Employee Assistance Program for yourself, spouse, and children.Company paid Short-Term and Long-Term DisabilityOptional Flexible Spending Accounts, Health Savings Accounts, Supplemental Medical insurance, Pet Insurance, and ID & Legal Shield401k with company matchProfessional and Personal Development, Including Continued Education AssistancePaid time off & 9 Paid HolidaysCompensation: Base salary + bonus structure!!!Key Responsibilities:
Team Leadership:
Manage and lead a team of HVAC service technicians, providing guidance, training, and support to ensure high performance and customer satisfaction.Service Operations:
Oversee day-to-day service operations, including scheduling, dispatching, and monitoring service calls to meet customer expectations and service level agreements.Technical Expertise:
Utilize your in-depth knowledge of HVAC systems to troubleshoot complex issues, provide technical support to technicians, and ensure efficient service delivery.Customer Service:
Maintain a focus on customer satisfaction by addressing customer inquiries, resolving complaints, and ensuring service excellence at every interaction.Inventory and Resource Management:
Manage inventory levels, equipment, and resources to optimize service efficiency and minimize downtime.Compliance and Safety:
Ensure compliance with industry regulations, company policies, and safety standards to maintain a safe working environment for employees and customers.Qualifications:
Proven experience in HVAC service management or a similar role, demonstrating leadership capabilities and technical proficiency.Strong understanding of HVAC systems, components, and operations, with the ability to troubleshoot and resolve technical issues effectively.Excellent communication skills, both verbal and written, with the ability to interact professionally with customers, technicians, and internal stakeholders.Leadership qualities, including the ability to motivate and inspire a team, foster a collaborative work environment, and drive continuous improvement.Organizational skills and the ability to prioritize tasks in a fast-paced environment to meet service deadlines and customer expectations.Experience with Service Titan preferredMust be able to pass a background check and drug screen.
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provides home services, such as electrical and plumbing, as well as heating, ventilation, and air conditioning (HVAC) services. Our expert team has served Fort Collins residents for over six decades and has become a name locals know and trust. We take pride in bein a first class customer service company with an A+ rating with the BBB, so our technicians must have a neat and clean-cut appearance, great communication skills and really enjoy working with and getting to know our customers. We are looking for 5-Star
HVAC Value Stream Manager to our team!Why work for Allen Service?Fantastically fun work cultureMedical (three affordable medical plans to choose from), Dental and Vision InsuranceCompany paid Life Insurance and Employee Assistance Program for yourself, spouse, and children.Company paid Short-Term and Long-Term DisabilityOptional Flexible Spending Accounts, Health Savings Accounts, Supplemental Medical insurance, Pet Insurance, and ID & Legal Shield401k with company matchProfessional and Personal Development, Including Continued Education AssistancePaid time off & 9 Paid HolidaysCompensation: Base salary + bonus structure!!!Key Responsibilities:
Team Leadership:
Manage and lead a team of HVAC service technicians, providing guidance, training, and support to ensure high performance and customer satisfaction.Service Operations:
Oversee day-to-day service operations, including scheduling, dispatching, and monitoring service calls to meet customer expectations and service level agreements.Technical Expertise:
Utilize your in-depth knowledge of HVAC systems to troubleshoot complex issues, provide technical support to technicians, and ensure efficient service delivery.Customer Service:
Maintain a focus on customer satisfaction by addressing customer inquiries, resolving complaints, and ensuring service excellence at every interaction.Inventory and Resource Management:
Manage inventory levels, equipment, and resources to optimize service efficiency and minimize downtime.Compliance and Safety:
Ensure compliance with industry regulations, company policies, and safety standards to maintain a safe working environment for employees and customers.Qualifications:
Proven experience in HVAC service management or a similar role, demonstrating leadership capabilities and technical proficiency.Strong understanding of HVAC systems, components, and operations, with the ability to troubleshoot and resolve technical issues effectively.Excellent communication skills, both verbal and written, with the ability to interact professionally with customers, technicians, and internal stakeholders.Leadership qualities, including the ability to motivate and inspire a team, foster a collaborative work environment, and drive continuous improvement.Organizational skills and the ability to prioritize tasks in a fast-paced environment to meet service deadlines and customer expectations.Experience with Service Titan preferredMust be able to pass a background check and drug screen.
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