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Lennar USA

Sr CRM Lifecycle Manager

Lennar USA, Miami, Florida, us, 33222


Sr CRM Lifecycle Manager in Miami, FL at Lennar

Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States.Join a Company that Empowers you to Build your FutureWe are seeking a highly skilled and experienced Sr CRM Lifecycle Manager to join our dynamic team. As the SR CRM Lifecycle Manager, you will be responsible for developing and executing effective email marketing campaigns to drive engagement, customer retention, and sales growth. Reporting to the Director of Digital Engagement, you will manage a team of email Specialists to support our 40 Divisions around the country by captivating our customers and achieving phenomenal results.Your Responsibilities on the TeamLead and manage the email marketing team, providing guidance, training, and mentorship.Oversee and manage the company's Marketing Cloud instance, ensuring optimal use of its capabilities.Develop and implement comprehensive and targeted email marketing strategies designed to maximize outreach, engagement, and conversions.Segment and manage mailing lists based on various factors including past email behavior, demographics, purchasing behavior, and more.Collaborate cross-departmentally to develop content for email campaigns that aligns with overall marketing strategy and brand standards.Analyze campaign performance and suggest improvements, leveraging analytics tools within Marketing Cloud and other platforms.Implement A/B testing to understand customer behavior and increase campaign effectiveness.Stay updated on industry trends and potential new channels and strategies to keep us ahead, including updates to social media marketing, attribution, and programmatic media buying.Manage subscriber lists and ensure compliance with email regulations such as GDPR and CAN-SPAN.RequirementsBachelor's degree in Marketing or related field required. (7+ years exp.)Proven experience as an Email Marketing Manager or similar role.Hands-on experience with HTML/CSS and content management systems.Proficient in marketing automation technology and tools, specifically experience with Marketing Cloud.Knowledge of SEO/SEM and Google Analytics.Experience with CRM software, specifically Salesforce, is a plus.Physical & Office/Site Presence Requirements:This is primarily a sedentary office position which requires the Sr CRM Lifecycle Manager to have the ability to operate computer equipment, speak, hear, bend, stoop, reach, lift, and move and carry up to 25 lbs. Finger dexterity is necessary.This is a position which requires the Sr CRM Lifecycle Manager frequent walking, standing and climbing stairs in/around homes, models and properties.General Overview of Compensation & Benefits:We reasonably expect the base compensation offered for this position to range from an annual salary of $121,457.00 - $164,073, subject to adjustment based on business-related factors such as employee qualifications, geographic pay differentials (e.g., cost of labor/living, etc.), and operational considerations.Life at LennarAt Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth.Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

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