Insight Global
Account Manager
Insight Global, Phila, Pennsylvania, United States, 19117
Our client, a National Real Estate Alternative Lender, is looking to add 2 Account Managers to their HQ in Philadelphia, PA. This will be a sales support role that has two main functions:
1- Sales support: you will be the quarterback of each loan acting as the bridge between the client and the processing team. Once a loan is handed off to your processing pod, you will be responsible for generating and sending term sheets, reaching out to borrowers to ensure send in all necessary docs, drive the processing team and hold them accountable to dates and timelines, and eventually work with the underwriting and closing teams to ensure a smooth process.
2- Customer Experience: we create the best borrower experience, measured by the borrower! Your role is to ensure their borrowers/clients had such a great experience that they want to come back and do repeat business OR refer others to our client. Maintaining contact with customers in the pre and post-closing phase is paramount to your and the company's success. In an industry where everything is driven by price, our differentiator is our people.
This role will be a base salary + commission role, where the Account Manager will earn $150 per closed file. You will have 2+ loan officers from day one and willImmediately start earning commission.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .- Prior experience as a Loan Processor or Account Manager at a Mortgage/Real Estate Firm- Prior experience dealing with Real Estate clients/borrowers2+ years in a B2B or B2C sales support roleExcellent communication skills and professionalism
1- Sales support: you will be the quarterback of each loan acting as the bridge between the client and the processing team. Once a loan is handed off to your processing pod, you will be responsible for generating and sending term sheets, reaching out to borrowers to ensure send in all necessary docs, drive the processing team and hold them accountable to dates and timelines, and eventually work with the underwriting and closing teams to ensure a smooth process.
2- Customer Experience: we create the best borrower experience, measured by the borrower! Your role is to ensure their borrowers/clients had such a great experience that they want to come back and do repeat business OR refer others to our client. Maintaining contact with customers in the pre and post-closing phase is paramount to your and the company's success. In an industry where everything is driven by price, our differentiator is our people.
This role will be a base salary + commission role, where the Account Manager will earn $150 per closed file. You will have 2+ loan officers from day one and willImmediately start earning commission.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .- Prior experience as a Loan Processor or Account Manager at a Mortgage/Real Estate Firm- Prior experience dealing with Real Estate clients/borrowers2+ years in a B2B or B2C sales support roleExcellent communication skills and professionalism