CCI Health Services
Clinical Education Coordinator
CCI Health Services, Silver Spring, Maryland, United States, 20900
POSITION SUMMARY:
The Clinical Education Coordinator, under the direction of the Director of Training and Development and in collaboration with the Director of Nursing, serves as an integral member of the CCI nursing and primary care teams. The clinical education coordinator provides leadership, expertise, and services within the areas of clinical education, workflow standardization, and professional development. The position is responsible for developing, implementing, instructing, and managing a broad variety of educational services that facilitate the delivery of high-quality care and contribute to the professional development of CCI's medical assistant staff.
As a member of the health center's integrated care team, the Clinical Education Coordinator fulfills the following KEY FUNCTIONS AND RESPONSIBILITIES to assure the provision of high-quality, patient-centered, coordinated patient care:
Assesses educational and professional development needs within the clinical care team based on the scope of practice, development level, and identified career goals of staff.In collaboration with the clinical team, designs, implements and evaluates standardized workflows, educational programs and onboarding materials to meet identified needs, assure clinical competency of staff, and support the delivery of high-quality clinical services.Establishes and fosters professional relationships with trainees, allowing them to be active in their learning.Evaluates trainees progress and achievement, engages in ongoing conversations for monitoring and development and follows-up with supervisor at the completion of training.Sets the highest possible example in conduct, temperament, punctuality, and standards of work.Serve as a role model and resource to all care team members, adhering closely to policies and procedures, practicing the highest standards of performance, answering questions in an informative and clear manner.Identifies strategies to assure staff competence with respect to the electronic medical record, new technology or practice innovations, and to facilitate changes in practice or technology to improve outcomes.Identifies unique and creative ways to provide learning experiences, assure accessibility and availability of clinical educational programs to staff.Designs and maintains evaluation strategies to monitor program effectiveness, assess medical assistant needs and perceptions, and determine the long-term impact of educational interventions.Provides consultative services and expertise to support the design and implementation of effective health center-based educational programs that support the unique practice specialty and environment of individual health centers and facilitate staff involvement.Plans, coordinates, and/or attends assigned meetings, health fairs, events and trainings.Assists in quality assurance, quality improvement and workflow analysis and innovations for the clinical care team.May directly supervise medical assistants per the direction of the nursing leadership and assist with managing the team's schedule.Consistently seeks avenues for self-education to broaden knowledge base and maintain compliance with evidence-based practice.May provide direct patient care as needed per the direction of the clinical care team.Uses the Electronic Medical Record to maintain patient medical records, utilizing standard language and abbreviations and following accepted medical standards for charting.Provides quality customer service and communicates in a HIPAA compliant, culturally sensitive and trauma-informed manner.Works within the policies and procedures of CCI Health Services Inc.Performs other duties determined as necessary by the Director of Training and Development.MINIMUM QUALIFICATIONS:
Minimum of High School Diploma or GED Equivalent.(5) years of experience in direct patient care as a medical assistant and medical assistant certification or registration.Experience working in community health care setting preferable.A thorough understanding and working knowledge of patient confidentiality issues and HIPAA compliance/regulations is essential.Current BLS/CPR certification required.Written and oral fluency in English.WORKING CONDITIONS:
Working on-site is an essential duty for the job - with opportunity for a limited hybrid work schedule.This position requires travel between CCI sites as needed.Work under stressful conditions within a controlled, enclosed environment daily. Work environment involves exposure to potentially dangerous materials and situations that require extensive safety precautions and may include the use of protective equipment.ADA Category. In accordance with the American with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodation will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.OSHA Category 1. Clinical environment. Possibility of exposure to chemicals and infectious body fluids e.g., HPV, HIV, HEP C, HSV.PHYSICAL REQUIREMENTS:
Prolonged periods of standing and bending.The ability to lift (up to 15lbs) is required.
The Clinical Education Coordinator, under the direction of the Director of Training and Development and in collaboration with the Director of Nursing, serves as an integral member of the CCI nursing and primary care teams. The clinical education coordinator provides leadership, expertise, and services within the areas of clinical education, workflow standardization, and professional development. The position is responsible for developing, implementing, instructing, and managing a broad variety of educational services that facilitate the delivery of high-quality care and contribute to the professional development of CCI's medical assistant staff.
As a member of the health center's integrated care team, the Clinical Education Coordinator fulfills the following KEY FUNCTIONS AND RESPONSIBILITIES to assure the provision of high-quality, patient-centered, coordinated patient care:
Assesses educational and professional development needs within the clinical care team based on the scope of practice, development level, and identified career goals of staff.In collaboration with the clinical team, designs, implements and evaluates standardized workflows, educational programs and onboarding materials to meet identified needs, assure clinical competency of staff, and support the delivery of high-quality clinical services.Establishes and fosters professional relationships with trainees, allowing them to be active in their learning.Evaluates trainees progress and achievement, engages in ongoing conversations for monitoring and development and follows-up with supervisor at the completion of training.Sets the highest possible example in conduct, temperament, punctuality, and standards of work.Serve as a role model and resource to all care team members, adhering closely to policies and procedures, practicing the highest standards of performance, answering questions in an informative and clear manner.Identifies strategies to assure staff competence with respect to the electronic medical record, new technology or practice innovations, and to facilitate changes in practice or technology to improve outcomes.Identifies unique and creative ways to provide learning experiences, assure accessibility and availability of clinical educational programs to staff.Designs and maintains evaluation strategies to monitor program effectiveness, assess medical assistant needs and perceptions, and determine the long-term impact of educational interventions.Provides consultative services and expertise to support the design and implementation of effective health center-based educational programs that support the unique practice specialty and environment of individual health centers and facilitate staff involvement.Plans, coordinates, and/or attends assigned meetings, health fairs, events and trainings.Assists in quality assurance, quality improvement and workflow analysis and innovations for the clinical care team.May directly supervise medical assistants per the direction of the nursing leadership and assist with managing the team's schedule.Consistently seeks avenues for self-education to broaden knowledge base and maintain compliance with evidence-based practice.May provide direct patient care as needed per the direction of the clinical care team.Uses the Electronic Medical Record to maintain patient medical records, utilizing standard language and abbreviations and following accepted medical standards for charting.Provides quality customer service and communicates in a HIPAA compliant, culturally sensitive and trauma-informed manner.Works within the policies and procedures of CCI Health Services Inc.Performs other duties determined as necessary by the Director of Training and Development.MINIMUM QUALIFICATIONS:
Minimum of High School Diploma or GED Equivalent.(5) years of experience in direct patient care as a medical assistant and medical assistant certification or registration.Experience working in community health care setting preferable.A thorough understanding and working knowledge of patient confidentiality issues and HIPAA compliance/regulations is essential.Current BLS/CPR certification required.Written and oral fluency in English.WORKING CONDITIONS:
Working on-site is an essential duty for the job - with opportunity for a limited hybrid work schedule.This position requires travel between CCI sites as needed.Work under stressful conditions within a controlled, enclosed environment daily. Work environment involves exposure to potentially dangerous materials and situations that require extensive safety precautions and may include the use of protective equipment.ADA Category. In accordance with the American with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodation will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.OSHA Category 1. Clinical environment. Possibility of exposure to chemicals and infectious body fluids e.g., HPV, HIV, HEP C, HSV.PHYSICAL REQUIREMENTS:
Prolonged periods of standing and bending.The ability to lift (up to 15lbs) is required.