Frost Brown Todd
Director of Marketing Operations
Frost Brown Todd, West Chester, Ohio, us, 45071
Frost Brown Todd LLP , a national law firm with 1000+ legal and business professionals in seventeen offices, is currently searching for a full-time
Director of Marketing Operations
to join our firm. The Director of Marketing Operations will oversee and manage the use of technology to achieve marketing and business development objectives, enhance client engagement and streamline internal processes. This hybrid professional must possess a blend of expertise in technology, marketing and project management.
Key Responsibilities:Lead strategic and operational initiatives across marketing and with other departments to drive performance improvements and support the firm's growth trajectory.Ensure alignment and integration of existing and proposed technology resources.Create and manage project plans with clearly defined deliverables and resource requirements, coordinate work streams, track and communicate progress and identify obstacles and ensure they are addressed.Lead the annual firm marketing budget planning cycle, including regular reporting. Identify issues and variances and provide strategic recommendations and guidance.Manage, quantify and lead the master list of department projects in collaboration with marketing leadership team.Make recommendations for staffing projects and allocating resources, including working with other departments to secure additional support as required.Coordinate central department responsibility workflows, such as lateral attorney onboarding.Conduct a comprehensive review and analysis of the CRM platform, providing recommendations for upgrading or replacing the software. Oversee the implementation of the chosen solution, including developing sales pipeline tools and facilitating necessary integrations.Serve as an administrator and manage certain aspects of the firm's website, including working with vendors and colleagues responsible for SEO, content, technical updates, brand standards, etc.Identify and phase out outdated or underutilized department technology platforms / solutions.Lead the creation and updating of the department's operations manual to ensure clarity and consistency in processes.Review contracts, manage periodic RFP or vendor comparison reviews and implement changes or enhancements as needed.Job Requirements:
Bachelor's degree or equivalent required.8+ years of experience working in a professional services setting.Ability to navigate large, cross-functional teams with ease, leveraging superior project management, analytical and teamwork skills.A strong leader and critical thinker, with proven experience in team management.An integrated mindset, easily understanding the link between marketing activities and overall business goals including their potential impact on other departments.Exceptional business acumen, organizational skills, and ability to prioritize tasks and meet deadlines.Deep experience with marketing technology.Excellent communication, interpersonal, and presentation skills. Ability to communicate both at an executive level and in specific technical detail when needed.Strong change management abilities to help lead firmwide initiatives and changes related to continued growth of the organization.
Frost Brown Todd offers a competitive salary and a comprehensive benefits package including medical, dental, vision, life, disability, and 401k/profit sharing retirement package.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Frost Brown Todd is fully committed to equality of opportunity in all aspects of employment. It is the policy of Frost Brown Todd to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status.
Director of Marketing Operations
to join our firm. The Director of Marketing Operations will oversee and manage the use of technology to achieve marketing and business development objectives, enhance client engagement and streamline internal processes. This hybrid professional must possess a blend of expertise in technology, marketing and project management.
Key Responsibilities:Lead strategic and operational initiatives across marketing and with other departments to drive performance improvements and support the firm's growth trajectory.Ensure alignment and integration of existing and proposed technology resources.Create and manage project plans with clearly defined deliverables and resource requirements, coordinate work streams, track and communicate progress and identify obstacles and ensure they are addressed.Lead the annual firm marketing budget planning cycle, including regular reporting. Identify issues and variances and provide strategic recommendations and guidance.Manage, quantify and lead the master list of department projects in collaboration with marketing leadership team.Make recommendations for staffing projects and allocating resources, including working with other departments to secure additional support as required.Coordinate central department responsibility workflows, such as lateral attorney onboarding.Conduct a comprehensive review and analysis of the CRM platform, providing recommendations for upgrading or replacing the software. Oversee the implementation of the chosen solution, including developing sales pipeline tools and facilitating necessary integrations.Serve as an administrator and manage certain aspects of the firm's website, including working with vendors and colleagues responsible for SEO, content, technical updates, brand standards, etc.Identify and phase out outdated or underutilized department technology platforms / solutions.Lead the creation and updating of the department's operations manual to ensure clarity and consistency in processes.Review contracts, manage periodic RFP or vendor comparison reviews and implement changes or enhancements as needed.Job Requirements:
Bachelor's degree or equivalent required.8+ years of experience working in a professional services setting.Ability to navigate large, cross-functional teams with ease, leveraging superior project management, analytical and teamwork skills.A strong leader and critical thinker, with proven experience in team management.An integrated mindset, easily understanding the link between marketing activities and overall business goals including their potential impact on other departments.Exceptional business acumen, organizational skills, and ability to prioritize tasks and meet deadlines.Deep experience with marketing technology.Excellent communication, interpersonal, and presentation skills. Ability to communicate both at an executive level and in specific technical detail when needed.Strong change management abilities to help lead firmwide initiatives and changes related to continued growth of the organization.
Frost Brown Todd offers a competitive salary and a comprehensive benefits package including medical, dental, vision, life, disability, and 401k/profit sharing retirement package.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Frost Brown Todd is fully committed to equality of opportunity in all aspects of employment. It is the policy of Frost Brown Todd to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status.