Tekwissen
Business Analyst III
Tekwissen, Bellevue, Washington, us, 98009
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is a company operating a marketplace for consumers, sellers, and content creators. It offers merchandise and content purchased for resale from vendors and those offered by third party sellers.
Job Title: Business Analyst III
Location: Bellevue, WA
Duration: 12 Months
Job Type: Contract
Work Type: Onsite
Job Description:Reviews, analyzes, and evaluates business systems and user needs.Formulates systems to parallel overall business strategies.Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs.Requires a bachelor's degree in area of specialty and 6-8 years of experience in the field or in a related area.Familiar with a variety of the field's concepts, practices, and procedures.Relies on extensive experience and judgment to plan and accomplish goals.Performs a variety of tasks.Leads and directs the work of others.A wide degree of creativity and latitude is expected.Typically reports to a manager or head of a unit/department.Story Behind the Need Business Group & Key Projects:
Heads down work but plenty of collaboration and lively atmosphereTypical Day in the Role:
Working under Support Engineering Team (Customer support team) for higher tech at ClientAbout 700 tickets a week1st line of defense in supportAnalyzing customer issues (pain points against system record), validationSending ticket to proper team to triage issueWorking heavily in dashboards (Tableau, etc) with SQL queryingUtilizing data to help alleviate paint points and checking if others have the same issueWorking with AWS QuickSiteAd-hoc Chime callsCompelling Story & Candidate Value Proposition:
Many 1st-party application learningAbility to learn the business problems and work with both customers and engineers, giving engineering or product manager possibilitiesCandidate Requirements:
Dive Deep, OwnershipNeeds to speak fluentEnglish Interpersonal Communication SkillsTop 3 must-have hard skills:
Excel (Pivot tables, etc.)Basic SQL queriesAutomated dashboards
TekWissen® Group is an equal opportunity employer supporting workforce diversity.
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is a company operating a marketplace for consumers, sellers, and content creators. It offers merchandise and content purchased for resale from vendors and those offered by third party sellers.
Job Title: Business Analyst III
Location: Bellevue, WA
Duration: 12 Months
Job Type: Contract
Work Type: Onsite
Job Description:Reviews, analyzes, and evaluates business systems and user needs.Formulates systems to parallel overall business strategies.Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs.Requires a bachelor's degree in area of specialty and 6-8 years of experience in the field or in a related area.Familiar with a variety of the field's concepts, practices, and procedures.Relies on extensive experience and judgment to plan and accomplish goals.Performs a variety of tasks.Leads and directs the work of others.A wide degree of creativity and latitude is expected.Typically reports to a manager or head of a unit/department.Story Behind the Need Business Group & Key Projects:
Heads down work but plenty of collaboration and lively atmosphereTypical Day in the Role:
Working under Support Engineering Team (Customer support team) for higher tech at ClientAbout 700 tickets a week1st line of defense in supportAnalyzing customer issues (pain points against system record), validationSending ticket to proper team to triage issueWorking heavily in dashboards (Tableau, etc) with SQL queryingUtilizing data to help alleviate paint points and checking if others have the same issueWorking with AWS QuickSiteAd-hoc Chime callsCompelling Story & Candidate Value Proposition:
Many 1st-party application learningAbility to learn the business problems and work with both customers and engineers, giving engineering or product manager possibilitiesCandidate Requirements:
Dive Deep, OwnershipNeeds to speak fluentEnglish Interpersonal Communication SkillsTop 3 must-have hard skills:
Excel (Pivot tables, etc.)Basic SQL queriesAutomated dashboards
TekWissen® Group is an equal opportunity employer supporting workforce diversity.