Information Technology Field Technician

Field Technology Support SpecialistLocation:

Phoenix, AZWork Setting:

OnsiteType:

Direct Hire/PermanentCornerStone TTS is actively seeking a

Field Technology Support Specialist

for an exciting, full-time opportunity in the South Phoenix area. If you have a strong background in

geospatial technology, equipment management, and field-based technical support,

we want to hear from you! This role is designed for a tech-savvy individual skilled in managing and supporting

Trimble technology

for our valued clients.

We're ready to interview qualified candidates immediately!Send your resume to

TTS@

or call

Jack at (972) 777-2820

for more information. Don't miss this opportunity to join an innovative team-contact us today!Key Responsibilities:The ideal candidate will:Provide Technical Support : Troubleshoot and resolve issues with Trimble hardware and software, assisting customers through phone, email, and onsite support as needed.Set Up and Calibrate Equipment : Prepare and configure new and rental field equipment, including GNSS systems, robotic total stations, and other Trimble devices, ensuring optimal functionality for specific customer requirements.Manage Rental Equipment Inventory : Track and oversee rental equipment using

Microsoft Dynamics 365 Business Central , ensuring accurate check-in/check-out processes, billing, and timely fulfillment of rental orders.Deliver Customer Training : Conduct onsite and remote training for clients on Trimble equipment and software, ensuring they understand operational procedures and can maximize the equipment's capabilities.Provide Field-Based Support : Travel to customer sites as needed to perform installations, troubleshooting, and support tasks in diverse environmental conditions.Document Support Activities : Record all support actions, technical issues, and resolutions in Business Central or a similar system to maintain detailed tracking and reporting.Maintain Inventory and Billing Accuracy : Ensure accurate inventory records, manage rental schedules, and verify proper billing for rented equipment, supporting smooth operational flow.Key Qualifications:The ideal candidate will bring technical and field-specific expertise, including:Technical Expertise in Geospatial and Surveying Equipment : At least 5 years of experience with Trimble products (e.g., GNSS receivers, Trimble Access, Survey Pro, and FieldLink), especially in support of surveying, GIS, or construction operations.Hands-On Field Equipment Management : Experience in setup, calibration, and maintenance of field equipment such as robotic total stations and GNSS systems, with responsibility for equipment logistics and deployments.ERP and Inventory System Proficiency : Strong familiarity with

Microsoft Dynamics 365 Business Central

or similar ERP systems for managing inventory, billing, and tracking rental equipment.Industry Knowledge in Surveying and Construction : Foundational understanding of surveying field procedures, MGIS data collection, and construction layout practices.Computer Literacy and Microsoft Office Skills : Proficiency in Windows OS and tools like Excel, Word, and Outlook, alongside basic troubleshooting of standard office hardware.Physical Readiness and Travel Flexibility : Ability to travel locally to client sites, work in various environmental conditions, and lift equipment up to 50 lbs as needed.Core Soft Skills:The candidate's success will also rely on a range of soft skills, which enhance their ability to adapt to field-based support demands:Customer-Facing Communication : Ability to communicate technical information effectively with clients, both remotely and in person.Training and Instruction : Proficiency in teaching clients to use specialized equipment, with patience and clarity.Problem-Solving and Troubleshooting : Strong analytical mindset for diagnosing and resolving technical issues, often under time constraints.Attention to Detail : Accuracy in equipment setup, inventory tracking, and documentation.Adaptability and Flexibility : Willingness to handle diverse environmental and physical demands.Reliability and Punctuality : Consistent attendance for client appointments and field support.