Deer Valley Resort
Skier Services Systems Coordinator - Winter 2024 - 25
Deer Valley Resort, Cottonwood Heights, Utah, United States,
Seasonal (Seasonal)
Classic, consistent quality from a winning team!
Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley).
Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resortsFriends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only)Subsidized meals at Employee Dining Rooms offered for staff while on shiftSubsidized housing options available for seasonal full-time staffDiscounts for staff members at restaurants, shops, and service providers in Park CityHealthcare options are available for staff members401k plan with company matchPURPOSE OF POSITION:
Assist with all IT needs for the Skier Services Division. Perform administrative tasks, assist with daily web reconciliation reports, provide technical application support, and organize training sessions with various departments. Assist with daily operations as needed.
RESPONSIBILITIES:
Assist with all divisional hardware/software daily issues (division has approximately 140 computers)Assist with training of staff on how to troubleshoot hardware and software issues before reporting to ITPrioritize, organize, and submit work orders to the IT team via Freshservice Alterra support siteSetup computer stations across the division, organize terminals, cables, and printers before the start and at the end of the seasonAssist with the setup of all Skier Services audio/visual equipment for meetings and training sessions, maintain equipment calendarUnderstand divisional desktop and web applications (DVSS, flaik, Ikon, InContact, Inntopia, Microsoft, RTP, Reports, Mi9, etc.) and stay current with updates to support departments as neededAssist business analyst with all divisional computer application training (material/information)Assist with accounts payables and receivables (DVSS, Inntopia, etc.)Daily operations backup, both as front line/phone agent or as needed in other capacityPerform all other assigned duties and responsibilities when appropriate
QUALIFICATIONS:
Minimum 18 years of ageExcellent communication and guest service skillsSeven-day-a-week availability, typically five days at 8-10 hours per dayComputer proficient; able to type 35 wpm; MS Word and Excel applicationsAbility to multi-task; detail-oriented, and attentive to follow throughMust be organized, motivated, keep a positive attitude and remain calm during high-stress times
DEER VALLEY SKIER SERVICES EXPECTATIONS:
Exemplify a strong work ethicFunction as a team playerInteract with members of Skier Services peer group, instructors, agents, and supervisors in a positive and professional mannerInteract positively with other Deer Valley Resort employeesCommunicate any suggestions or concerns to a manager in a timely mannerSpeak and act professionally while on dutySupport/follow Deer Valley Resort policies and procedures and DV Employee Handbook guidelinesBe a good example to those around you with a positive, supportive attitude
DATES OF EMPLOYMENT:
Mid-November to mid-AprilPAY RATE:
Based on Experience
Deer Valley Resort is an Equal Opportunity Employer.
Classic, consistent quality from a winning team!
Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley).
Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resortsFriends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only)Subsidized meals at Employee Dining Rooms offered for staff while on shiftSubsidized housing options available for seasonal full-time staffDiscounts for staff members at restaurants, shops, and service providers in Park CityHealthcare options are available for staff members401k plan with company matchPURPOSE OF POSITION:
Assist with all IT needs for the Skier Services Division. Perform administrative tasks, assist with daily web reconciliation reports, provide technical application support, and organize training sessions with various departments. Assist with daily operations as needed.
RESPONSIBILITIES:
Assist with all divisional hardware/software daily issues (division has approximately 140 computers)Assist with training of staff on how to troubleshoot hardware and software issues before reporting to ITPrioritize, organize, and submit work orders to the IT team via Freshservice Alterra support siteSetup computer stations across the division, organize terminals, cables, and printers before the start and at the end of the seasonAssist with the setup of all Skier Services audio/visual equipment for meetings and training sessions, maintain equipment calendarUnderstand divisional desktop and web applications (DVSS, flaik, Ikon, InContact, Inntopia, Microsoft, RTP, Reports, Mi9, etc.) and stay current with updates to support departments as neededAssist business analyst with all divisional computer application training (material/information)Assist with accounts payables and receivables (DVSS, Inntopia, etc.)Daily operations backup, both as front line/phone agent or as needed in other capacityPerform all other assigned duties and responsibilities when appropriate
QUALIFICATIONS:
Minimum 18 years of ageExcellent communication and guest service skillsSeven-day-a-week availability, typically five days at 8-10 hours per dayComputer proficient; able to type 35 wpm; MS Word and Excel applicationsAbility to multi-task; detail-oriented, and attentive to follow throughMust be organized, motivated, keep a positive attitude and remain calm during high-stress times
DEER VALLEY SKIER SERVICES EXPECTATIONS:
Exemplify a strong work ethicFunction as a team playerInteract with members of Skier Services peer group, instructors, agents, and supervisors in a positive and professional mannerInteract positively with other Deer Valley Resort employeesCommunicate any suggestions or concerns to a manager in a timely mannerSpeak and act professionally while on dutySupport/follow Deer Valley Resort policies and procedures and DV Employee Handbook guidelinesBe a good example to those around you with a positive, supportive attitude
DATES OF EMPLOYMENT:
Mid-November to mid-AprilPAY RATE:
Based on Experience
Deer Valley Resort is an Equal Opportunity Employer.