Program Administrator - Supportive Visitation Services

ABOUT SUPPORTIVE VISTATION SERVICES (SVS): Parent-child visitation services for CP&P - involved families with children in out-of-home placement to maintain and strengthen familial interactions and facilitate permanency. Services are provided in the least restrictive setting that maintains safety along a continuum of supervision based on family need. Core activities include ongoing assessment, visitation, aftercare (post-reunification support), transportation and documentation.DESCRIPTION: Responsible for day-to-day operations of the agency’s SVS Program; recruiting, selecting, coaching, supervising, and assessing Therapeutic and Supportive Visitation Specialists and Regional Coordinator; recruiting and selecting of Visitation Aides. Provides clinical oversight and supervision of the visitation staff; collecting and reporting SVS data; participating in various CQI activities; and attending meetings and delivering presentations.ESSENTIAL DUTIES:Engaging• Initiates and maintains ongoing communication with families in a culturally sensitive manner utilizing a family's preferred language, taking into consideration a family's faith and culture.• Ensures the environment for parent-child contact is safe, non-traumatizing, and promotes healthy attachment.Assessing• Uses a process to gather information which includes reviewing collateral information and inquiring about family's natural supports.Active Listening• Creates an environment that empowers family members, including parents, children, and caregivers to communicate their goals and needs.• Utilizes various interviewing and/or communication techniques in a culturally competent manner.Teaming• Advocates for parents/families as necessary and supports them in advocating for themselves.• Links the family to community resources and formal and informal supports and coordinates with DCP&P.• Collaborates with and shares relevant information with DCP&P staff and other providers.Coaching• Operates from a trauma-informed perspective.The Children’s Home Society is an Equal Opportunity/Affirmative Action Employer M/F/D/V. We celebrate diversity and are committed to creating an inclusive environment for all employees.