Leidos
Cloud Services Help Desk Engineer
Leidos, San Antonio, Texas, United States, 78208
DescriptionAre you ready for an exciting career challenge?Unleash your potential
at Leidos,
where we deliver innovative solutions through diverse and talented people dedicated to customer success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.If this sounds like an environment where you can thrive, keep reading!We are seeking a Cloud Services Help Desk Engineer with a TS/SCI security clearance to join our team at Lackland AFB in San Antonio, TX. This role involves resolving customer issues within Air Force Commercial Cloud Services (AFC2S) teams and providing guidance on AWS, IC ITE GovCloud, IC ITE Commercial Cloud Services, and other federal government cloud frameworks. The ideal candidate will have a Bachelor's degree and 5+ years of experience, along with IAM or IAT Level II DoD 8570 certification. Additional qualifications include strong Jira and Confluence knowledge, exceptional communication skills, and the ability to work within sensitive information facilities.Desired Skills:JIRA and Confluence administration experienceDoD IAT Level III certificationAzure/Google/Oracle/IBM knowledge and experienceAWS Cloud PractitionerAtlassian Jira Administrator trainingPay Range:
Pay Range $81,250.00 - $146,875.00The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement, or other law.
at Leidos,
where we deliver innovative solutions through diverse and talented people dedicated to customer success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.If this sounds like an environment where you can thrive, keep reading!We are seeking a Cloud Services Help Desk Engineer with a TS/SCI security clearance to join our team at Lackland AFB in San Antonio, TX. This role involves resolving customer issues within Air Force Commercial Cloud Services (AFC2S) teams and providing guidance on AWS, IC ITE GovCloud, IC ITE Commercial Cloud Services, and other federal government cloud frameworks. The ideal candidate will have a Bachelor's degree and 5+ years of experience, along with IAM or IAT Level II DoD 8570 certification. Additional qualifications include strong Jira and Confluence knowledge, exceptional communication skills, and the ability to work within sensitive information facilities.Desired Skills:JIRA and Confluence administration experienceDoD IAT Level III certificationAzure/Google/Oracle/IBM knowledge and experienceAWS Cloud PractitionerAtlassian Jira Administrator trainingPay Range:
Pay Range $81,250.00 - $146,875.00The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement, or other law.