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Greenfield Savings Bank

Systems Administrator

Greenfield Savings Bank, Greenfield, Massachusetts, us, 01301


Summary:Greenfield Savings Bank is seeking a full-time system administrator. This role will be responsible for the maintenance and support of the Bank's systems, applications, and security. This includes server virtualization platforms, storage area networks, cloud platforms, vulnerability management, and related monitoring and management tools.Primary Responsibilities:Responsible for maintenance, configuration, and reliable operation of computer systems, network servers, and virtualizationInstall, maintain, and upgrade hardware and software, manage virtual servers, integrate automation processes, and ensure the Banks' systems are secureTroubleshoot hardware and software, document issues and resolutions utilizing ticketing system and knowledgebase, service tickets in a timely mannerParticipate in the department's data protection, disaster recovery, and business continuity planning and test activitiesResponsible for creation of documentation for procedures, change control documentation, plans for projects or new implementations, and end user trainingTier 2 support for Helpdesk staff; ensure all desktop applications, workstations, and related issues are resolved in a timely mannerManage complex technology projectsWork successfully with our vendors in support of department initiativesParticipate in vendor selection, technology evaluations, and design decisionsTravel to branch locations may be requiredParticipation in an on-call rotation for after-hour break/fix supportOther duties, as neededRequirements:Bachelor's degree in an IT-related field, or equivalent experience2-3 years of experience with Microsoft server infrastructure in an Active Directory environmentWorking knowledge of virtualization, VMWare, or equivalentWorking knowledge of M365 and Azure, or equivalentExperience with vulnerability management tools (e.g., Tenable, Defender)Working knowledge of Citrix, MS RDS, VDI, or equivalentExperience with identity management and MFA tools (e.g., CyberArk)Experience with backup software (e.g., Veeam) and backup and restore best practicesExcellent troubleshooting skills with proven ability to keep current on IT security trendsAble to travel without restriction in Hampshire & Franklin countiesAbility to lift 30lbsDesirable Skills:IT certifications in Microsoft, or other network and security related fieldsPrior experience working in a financial institutionExperience implementing and supporting Banking applicationsExperience with scripting and automation tools

Greenfield Savings Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity and/or expression, national origin, disability status, protected veteran status, age, marital status, or any other protected class.PI3f84e96a9be5-3187