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STAND 8 Technology Services

MS Dynamics Support Engineer

STAND 8 Technology Services, Riverside, CA, United States


STAND 8 provides end to end IT solutions to enterprise partners across the United States.
We are seeking a highly skilled Microsoft Dynamics Support Engineer with a wide breadth of experience in Microsoft Dynamics 365 to join our team. In this role, you will be responsible for handling complex technical issues. The ideal candidate will have a strong background in troubleshooting and resolving advanced hardware, software, and network issues, as well as providing high level communication with end users and business stakeholders. You will work closely with cross-functional teams, including finance, operations, and project management, to ensure that D365 F&O is fully leveraged to meet the company's needs. This position offers opportunities for career growth and development in a dynamic and fast-paced environment
This role is a long term contract opportunity and the qualified candidate will work on a hybrid in-office schedule in either their Dallas, TX or Denver, CO office.

Responsibilities

  • Tier 1 Support
    Support end users in a D365 environment with a wide understanding of Dynamics. A focus on financial modules like General Ledger, Accounts Payable, Accounts Receivable, Project Accounting, etc. is a PLUS. Resolve issues when possible and escalate up to appropriate next level as needed.

  • Stakeholder Collaboration
    Support the bridge between business teams and the IT department, translating business needs into technical requirements and providing functional expertise to support project objectives.

  • Data Collection & Reporting
    Create and update detailed documentation on troubleshooting procedures, issue resolutions, from legacy systems into D365, ensuring data accuracy and consistency; Work with financial reports and dashboards using D365 reporting tools like Jira and Power BI.

  • Continuous Improvement
    Monitor system performance and identify opportunities for continuous improvement, staying up-to-date with new D365 features and functionalities

Qualifications

  • Experience
    4+ years of experience working with many modules within Microsoft Dynamics 365 with a focus on financial modules and implementation in construction or engineering environments.

  • Technical Skills
    Proven experience with D365 configuration, customization, and integration Support; Experience with SQL, Power BI and at least one programming language is a PLUS.

  • Education
    Bachelor's degree in information technology, Finance, Business Administration, or years of Relevant Experience

  • Certifications: Relevant certifications in D365 are highly desirable.
  • Soft Skills
    Excellent problem-solving, communication, and leadership skills; ability to work cross-functionally and manage multiple stakeholders and priorities. We value teamwork, honesty, accountability, and view our team as a service organization. You will need to follow these principles to be successful in our team.

Preferred Qualifications

  • Experience with construction-specific ERP modules (e.g., project accounting, time and materials billing, HR, inventory management, etc.).
  • Familiarity with cloud technologies such as Azure, and experience with integrating D365 F&O in cloud-based environments.
  • Basic knowledge of GAAP.
  • Experience with Lean or Agile project methodologies.

Additional Details

The Contract Pay Range for this role is between $45-55/hr DOE.

Our pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hires of this position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Qualified applicants with arrest or conviction records will be considered

About Us

STAND 8 provides end-to-end IT solutions to enterprise partners across the United States and globally with offices in Los Angeles, Atlanta, New York, Mexico, Japan, India, and more. STAND 8 focuses on the "bleeding edge" of technology and leverages automation, process, marketing, and over fifteen years of success and growth to provide a world-class experience for our customers, partners, and employees.

Our mission is to impact the world positively by creating success through PEOPLE, PROCESS, and TECHNOLOGY.

Check out more at www.stand8.io; and reach out today to explore opportunities to grow together!