HR Learning & Development Specialist

The HR learning & Development Specialist is primarily responsible for planning, designing, developing, and maintaining material within the Learning Management System (LMS) from a corporate organizational perspective, inclusive of onboarding, company policies, business ethics, company culture, etc.

• Development and implementation of training that address the needs of the organization and enhance employee’s awareness and acknowledgement of corporate practices and expectations.
• Create engaging and effective learning materials including:
• Virtual training: e-learning modules, video tutorials, help guides
• Job aids: manuals, pdf guides, and video demonstrations.
• LMS Management: Administer and maintain the LMS, including user account management, course uploads, system configuration, and troubleshooting.
• Content Management: Oversee the upload, testing, and updating of e-learning content, ensuring that courses are functioning correctly and meeting organizational standards.
• Reporting and Analytics: Generate and analyze reports on user engagement, course completion, and other key metrics to provide insights and recommendations for improvement.
• Integration: Work with IT and other departments to integrate the LMS with other systems and platforms, ensuring seamless data flow and functionality.
• Continuous Improvement: Stay current with LMS updates, upgrades, and new features, and implement them as necessary to improve system performance, and stay current with industry trends and best practices in learning and development and apply this knowledge to improve our training programs.
• Organize and conduct learning programs, including awareness and knowledge building, skills development continuous improvement and leadership, and professional development
• Measure and monitor effectiveness of learning programs and recommend changes to increase program effectiveness
• Evaluate and assess input from learners and devise follow-up learning to meet individual and team needs
• Technical Support: Provide technical support to users, including resolving issues related to access, navigation, and course functionality.
• Other duties as assigned