Inside Sales and Customer Service Representative

We are seeking a full-time Customer Service Representative to join our Tadlock team! This is a positive, outgoing, amazing team! Do you enjoy the people you work with? We do! Come join our team to have that same experience!

The Inside Sales/Customer Service Representative is responsible for:

• Executing the "Lead Lifecycle"
• Customer Interaction and Sales Execution
• Service Excellence and Issue Resolution
• Performance Management and Team Collaboration

Key Responsibilities

• Embodies the Tadlock Why Statement and lives the Tadlock Values.
• Ensures that they provide world-class customer service, and in upholds "Why Statement" in all aspects of their duties and responsibilities.
• Maintains branch oriented goals
• Sets the example for Responsibility, Integrity, Purpose Driven, and Excellence.
• Responsible for other duties as assigned to ensure the effective management and operating capabilities of the Company's overall Sales and Marketing function

Skills, Knowledge and Expertise

• Ability to operate a multi-line phone system
• Excellent customer service skills
• Strong data-entry skills

Tadlock Roofing was founded in 1980 with a goal and mission to make a difference in the lives of our fellow employees, to make a difference in the communities in which we live and serve, and to make a difference in our industry. We are a company that values teamwork, honesty, and integrity.

Benefits Offered:

• Health insurance
• Dental insurance
• Vision insurance
• Vacation & sick leave
• Referral program
• 401(k)
• 401(k) matching