Application Development Manager (AI)

The IT Manager of AI & Innovation leads the AI initiatives and drives technological advancements within the organization. The role is tasked with overseeing the incorporation and adoption of AI, including the development, implementation and management of AI-driven solutions. The goal is to enhance business operations and customer experience with novel solutions and emerging technologies.

Responsibilities:

Leadership and Strategy

Develop and execute the AI and innovation strategy in alignment with the firm's goals.

Build a team of AI specialists and IT professionals.

Foster a culture of innovation and continuous improvement.

Project Management

Work closely with the IT Project Manager to oversee the planning, execution, and delivery of AI projects.

Ensure projects are completed on time, within scope, and within budget.

Collaborate with cross-functional teams comprised of attorneys and administrative staff to identify and prioritize AI opportunities.

Technical Expertise

Stay updated with the latest AI technologies, trends and emerging technologies.

Provide technical guidance and support to the team.

Evaluate and implement AI tools and platforms.

Data Management

Ensure the integrity, security, and privacy of data used in AI projects.

Collaborate with Information Governance to develop and maintain data governance policies and procedures.

Innovation and Research

Identify emerging technologies and assess their potential impact on the business.

Drive research and development initiatives to explore new AI applications.

Collaborate with external partners, such as software vendors and consulting firms.

Communicate regularly with Section Management and other Members to understand their sections’ AI needs, offer and implement solutions and educate them on AI best practices.

Performance Monitoring

Establish metrics to measure the success and impact of AI initiatives.

Monitor and report on project progress and outcomes.

Assume additional responsibilities as requested.

This role requires 60% in office presence; remote work is permissible 40% of the time.

Qualifications:

A bachelor’s degree in computer science, Information Technology or related field.

10+ years of experience working in a professional services environment are required. Law firm experience preferred.

Proven experience managing AI projects and leading technical teams.

Ability to think strategically and drive innovation.

Possess excellent verbal and written communication skills and the ability to influence others in a positive manner.

Ability to function in a fast-paced, service-oriented environment, prioritize multiple projects daily, and adjust to shifting priorities.

Strong planning, project management, presentation and organizational skills.

Strong sense of urgency and a high-energy level.

Facility analyzing, working with and presenting data.

Ability to collaborate and gain the respect, trust, and confidence of the Firm’s attorneys and professional staff.

Possess a “hands-on” tactical approach.

Creative and proactive approach to problem solving.

Facilitate teamwork and identify opportunities to develop new processes/infrastructure.

Demonstrated ability to grasp and implement new concepts quickly.

Strong analytical abilities, resourcefulness, and attention to detail.

Ability to work independently and as part of a team with a proactive and positive style that fosters collaborative working relationships.

Outstanding sense of customer service.

Deep personal commitment to integrity, excellent judgment, and the highest standards of ethics.

Must display the highest level of diplomacy, tact and discretion, with comfort in handling and maintaining confidential information.

Technical Qualifications

Strong understanding of AI technologies, machine learning, and data analytics.

Experience with cloud computing platforms (e.g., AWS, Azure, Google Cloud).

Knowledge of scripting and programming concepts, and languages such as Python, R, HTML, VBScript, XML, and Java.

Familiarity with data visualization tools such as Power BI, and visualization techniques.

Strong understanding of PC software, including 3rd party solutions to enhance out of the box base functionality.

Strong understanding of Microsoft 365 environment, Azure, Azure AD, SharePoint Online, and Office Applications.

Strong understanding of network and server administration concepts.