Director of Engineering

About Bluebird Kids Health

Bluebird Kids Health is a dynamic organization that provides underserved communities with new access to value-based pediatric primary care. We are on a mission to provide exceptional care, so every child can thrive. We offer comprehensive, evidence-based primary and urgent care services to children and their families, with support around-the-clock. Our care model includes robust care coordination, chronic disease management, and other population health supports. Our success is measured by exceptional health outcomes, lower medical costs, an outstanding child and family experience, and a rewarding environment for our clinicians and staff.

Position Description

Bluebird Kids Health is building a mixture of in-house and vendor-integrated solutions at scale to spearhead our digital platform. We are seeking an inspirational engineering leader who isn’t afraid to roll up their sleeves. The ideal candidate is a product-focused leader who has experience wearing many hats at fast-paced startups. This role is critical in shaping our product, tailored to the needs of our pediatric patients, their families and our Bluebird healthcare providers. Reporting to the Chief Product & Technology Officer, this role combines engineering leadership with active involvement in product strategy, user research, and operational initiatives. You’ll work closely with cross-functional teams, guiding the technical development of products that enhance patient care, improve operational efficiencies, and advance our mission to serve children in underserved areas.

What You’ll Do

• Technology Strategy Development: Spearhead implementation of product and technology strategic roadmap, fully aligned with Bluebird Kids mission and goals, while cultivating a culture that supports and enables product innovation.
• Engineering Leadership: Lead the engineering team in developing robust, scalable, and secure digital products. Establish engineering best practices, manage technical debt, and prioritize reliability and performance in our solutions.
• Product Management: Partner with CPTO in implementing product roadmap, prioritizing features based on user needs, and managing the end-to-end product development process.
• Operational Support: Flex into operational roles as needed, whether it’s supporting clinic IT infrastructure, optimizing workflows, or improving processes to ensure a seamless experience for our patients and staff. Collaborate with clinical operations to understand needs and adapt technical solutions to solve operational challenges.
• Product Launch Execution: Drive the planning, coordination and execution of product launches, ensuring all aspects are aligned for success, with key focus on customer-centric functionality and workflows.
• Cross-Functional Collaboration: Collaborate closely with clinical, operations and marketing teams to ensure product alignment with user requirements and market trends.
• User Experience Advocacy: Champion user-centered design principles to create products that are intuitive and engaging for children, their families and our healthcare providers, through direct customer engagement.
• Research & Innovation: Stay informed about industry trends and emerging technologies, identifying opportunities to enhance our product offerings, while conducting user research to continually understand needs of the customer.
• Analytics Development: Create and implement analytics solutions for internal partners, enabling insights and reporting that drive organizational growth, product enhancements, strategic decisions.
• Database Creation & Management: Design and manage databases that support data collection, storage, and retrieval, ensuring data integrity and security.
• Stakeholder Communication: Communicate technical and product developments, challenges, and solutions to internal stakeholders and partners.
• Performance Monitoring: Establish metrics to assess the performance of technology solutions and product effectiveness, making data-driven recommendations for improvement.
• Other Duties as Assigned

What You’ll Need

• Bachelor’s degree in Computer Science, Engineering, or a related field; Master’s degree preferred.
• 8+ years of progressive experience in software and/or infrastructure engineering with product management experience.
• Healthcare experience preferred.
• A strong product mindset: Experience working closely with product teams with a deep understanding of product development cycles and balancing technical decisions with product goals.
• Proven track record of successfully launching and scaling technology products.
• Strong leadership skills with the ability to inspire and manage cross-functional teams.
• Excellent communication and interpersonal skills, with the ability to convey complex technical concepts to non-technical stakeholders.
• Familiarity with agile development methodologies and product management tools.
• Excellent organizational, communication, and leadership skills, capable of motivating and driving teams to exceed expectations.
• Ability to manage high-stress situations and act with professionalism and tact.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.

Bluebird Kids Health is an Equal Employment Opportunity Employer. We embrace the richness of diversity and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We recognize that traditional job requirements can sometimes inadvertently exclude talented individuals from underrepresented backgrounds or those who have taken non-traditional paths to acquire their skills. Therefore, even if you do not meet every listed requirement or have gained your qualifications in unconventional ways, we wholeheartedly encourage you to apply. We value passion, potential, and the drive to learn just as highly as formal qualifications, and we are committed to building an inclusive workplace where everyone’s contributions are valued.

What We Offer

• The opportunity to serve within a mission-driven pediatric care delivery organization.
• A competitive compensation package with performance incentives and, for some roles, equity participation.
• A collaborative and dynamic workplace with significant professional growth opportunities.
• A diverse and inclusive company culture that values every team member's contribution to our mission.
• Competitive medical, vision, and dental insurance products.
• Other programs including employee assistance, caregiver support, commuter benefits, flexible spending accounts, health savings accounts, short and long term disability benefits, and other exclusive employee benefits.
• Generous paid time off.