Information Technology Systems Administrator

Our exceptional team members have made us a leader in consumer goods packaging, and we want you to be part of our success story! With a culture that fosters entrepreneurship and adaptability, our company empowers every individual to showcase their talents and contribute to our collective success.

The enthusiasm generated within Gamer Packaging is infectious and is the reason we’ve organically grown our sales to over $180 million in our 37-year history. Witness the satisfaction firsthand as you see the packages you've contributed to lining the shelves of major retailers. Our clientele spans across the shelves of nearly every store nationwide, showcasing our widespread presence.

Our Mission

Gamer Packaging strives to be the industry leader in providing custom packaging solutions for customers. We highly value the importance of strong supplier relationships, which enable us to offer our customers innovative, flexible, and highly responsive service.

Information Technology Systems Administrator

Are you a tech-savvy, detail-oriented professional with a passion for optimizing IT infrastructure and supporting end-users? Do you excel at troubleshooting, problem-solving, and ensuring system reliability and security? If you thrive in a fast-paced environment, value collaboration, and are dedicated to maintaining smooth IT operations, then we want YOU to join our team as an Information Technology Systems Administrator at Gamer Packaging Inc.

What you’ll be doing:

As the Information Technology Systems Administrator, you’ll be essential in maintaining the stability and security of our IT systems. You’ll handle a variety of responsibilities that keep our infrastructure running smoothly, provide technical support to end-users, and ensure our network and systems are secure and up-to-date.

Your key responsibilities will include:

• Installing, configuring, and repairing hardware and software.
• Managing user accounts and licenses for critical systems like our ERP, CRM, and other software.
• Running diagnostics and troubleshooting to resolve technical issues efficiently.
• Documenting IT procedures thoroughly and maintaining an up-to-date inventory of hardware.
• Coordinating with software vendors to ensure system integrity and resolve complex issues.
• Partnering with departments such as Sales, Marketing, and Accounting on system improvement projects.
• Executing system updates and disaster recovery plans to enhance system reliability and security.
• Providing technical assistance to employees, whether in person or remotely, to address any issues related to software, hardware, or network performance.

Your proactive approach to system management and commitment to best practices will play a critical role in ensuring our IT infrastructure supports our company’s goals effectively.

The skills and expertise you will bring to the role:

Our most successful employees are those that can wear many hats, work seamlessly with a variety of people, and can see what needs to be done--and just gets it done!

• 3-5 years of experience in IT support, systems administration, or a similar role, with a proven ability to manage and troubleshoot complex IT systems effectively
• A Bachelor’s degree in Information Technology, Computer Science, or equivalent experience in a related field
• Advanced troubleshooting and multi-tasking skills
• Strong written and verbal communication skills
• Proficient in Microsoft Office Suite
• Excellent problem-solving skills and analytical skills
• Ability to work independently and collaboratively across departments
• Strong attention to detail

Gamer Packaging offers a fun work environment, full benefits, competitive salary commensurate with experience and the excitement of a rapidly growing company. Gamer Packaging’s strong compensation and benefits package includes: 401(k) with company match, medical insurance (including an HSA option and telemedicine), dental, vision, life insurance, short- and long-term disability, tuition reimbursement, employee assistance, employee referral bonus program, and flexible spending accounts for medical, and dependent care.