SAP SD Analyst (Sales & Distribution)

Description

Arlon Graphics, LLC is a cast vinyl manufacturing company in the business of creating innovative material for visual expression. Founded in 1958, Arlon Graphics manufactures and markets high-quality pressure-sensitive materials for the fleet, architectural, digital imaging, and signage markets. Through more than 180 distribution partners across the globe, a growing number of strategically positioned sales offices and warehouses, and customer-centric operations, Arlon is recognized as a global leader in graphic films. Join the Arlon Graphics conversation and follow us at @arlongraphics on Facebook, Instagram, Twitter, and LinkedIn. For more information, visit arlon.com.

Summary/Objective: 

• Global extensive functional experience of SAP-ECC 6 implementation, Customization and production support/coordination in SAP SD (Sales & Distribution) module.
• Implementation experience includes business requirement analysis, mapping clients' business process (As Is-To Be), GAP analysis, Configuration, Re-engineering, Prototyping, Testing, Training, Documentation & Post Go-Live Support.
• Well versed with ASAP methodology for structured and systematic SAP project implementation.
• Strong computational and analytical problem-solving skills.
• Proven ability to work in both independent and team environments.
• PMP (Project Management Professional).
• SAP ECC 6 Certified SD.

Position Overview:

This is a global IT position, working as a global analyst to improve business efficiency with an automation mindset.

• SAP SD Analyst
  • Design, implement and deploy SAP ERP solutions for Sales & Distribution, including Sales Order Processing, Billing, Pricing, Shipping and EDI Trading Partners.
• Sales Automation – design, implement and support applications to automate systems data entry using EDI, SFTP, data exchange tools to automate and reduce manual data entry in SAP, CRM and other Bolton systems.
• Web sites – support Sales and Marketing areas related to corporate websites and customer portals.

Duties:

SAP SD Analyst 

• Participate in process analysis and redesign to enhance system capabilities.
• Facilitate the implementation and support of SAP SD functionalities as follows: 

1. Master Data Management:

• Customer Data: Manages customer info like contacts, payment terms, and credit data.
• Material Data: Oversees product/service details, including types, pricing, and inventory.
• Pricing: Handles pricing strategies, discounts, and applicable taxes.
• Credit Management: Monitors credit limits and payment behaviors to reduce financial risks.

1. Sales Order Processing:

• Inquiries & Quotes: Manages customer inquiries and generates quotes based on availability and pricing.
• Sales Orders: Processes sales orders, including pricing, availability, and delivery schedules.
• Contracts: Oversees long-term customer agreements for recurring deliveries.

1. Shipping and Delivery:

• Delivery Processing: Oversees the creation of delivery documents, picking, packing, and goods issue posting.
• Transportation Management: Plans and executes transportation activities, including route determination and shipment scheduling.
• Batch Management: Tracks and manages batches of products for quality control and regulatory compliance.

1. Billing and Invoicing

• Invoice Generation: Creates billing documents based on deliveries or services rendered, integrating with Financial Accounting (FI).
• Rebate Processing: Manages rebate agreements and calculates rebate amounts due to customers.
• Credit and Debit Memo Processing: Handles adjustments to billing documents for returns, cancellations, or pricing errors.
• Intercompany Billing: Facilitates billing between different company codes within the organization.

1. Sales Support and Customer Service

• Pre-sales Activities: Includes marketing campaigns, customer inquiries, and quotation tracking to support the sales team.
• Customer Complaints and Returns: Manages returns processing and resolution of customer complaints.
• Service Orders: Handles after-sales services like repairs and maintenance requests.
• Customer Interaction Center: Provides a centralized platform for managing customer communications and service tickets.

1. Foreign Trade and Legal Compliance

• Export/Import Management: Manages international trade processes, including customs documentation and compliance with trade regulations.
• Intrastat Reporting: Generates statistical reports for intra-European Union trade activities.
• Trade Preference Processing: Determines eligibility for trade agreements and preferential tariffs.

1. Integration with Other SAP Modules

• Materials Management (MM): Aligns sales activities with inventory management and procurement processes.
• Financial Accounting (FI): Ensures accurate financial reporting and revenue recognition from sales transactions.
• Controlling (CO): Supports cost analysis and profitability assessments related to sales activities.
• Production Planning (PP): Coordinates sales orders with production schedules to meet customer demands.

1. Basic Functions and Customization

• Pricing and Taxation: Configures complex pricing structures, taxes, and surcharges to meet business requirements.
• Text Management: Allows for the inclusion of standard or custom text in sales documents for communication purposes.
• Account Determination: Automates the assignment of revenue accounts during billing.
• Partner Functions: Defines roles of business partners involved in sales processes, such as sold-to, ship-to, and bill-to parties.

1. Advanced Features

• Variant Configuration: Enables the customization of products based on specific customer requirements.
• Third-Party Order Processing: Manages orders fulfilled by external vendors directly shipping to customers.
• Make-to-Order Production: Coordinates the production of goods specifically made for customer orders.
• Batch Split Functionality: Allows splitting deliveries into multiple batches for better inventory control.

1. Reporting and Analytics

• Sales Information System (SIS): Provides comprehensive reporting tools for sales analysis, forecasting, and performance monitoring.
• Logistics Information System (LIS): Offers detailed insights into logistics operations, including shipping and inventory levels.
• Customer Analytics: Analyzes customer behavior, purchasing patterns, and profitability.

1. Reporting and Analytics

• Role Assignment: Assigns different roles to business partners in a transaction, such as sold-to party, ship-to party, bill-to party, and payer.
• Partner Determination Procedures: Automates the assignment of partner functions during sales document processing.

1. Workflow Automation

• Process Automation: Utilizes SAP Workflow to automate routine tasks and approvals within the sales cycle.
• Alerts and Notifications: Sends automatic alerts for critical events like blocked orders or credit limit breaches.

1. EDI and IDoc Processing

• Electronic Data Interchange (EDI): Enables electronic communication with customers and vendors for orders, deliveries, and invoices.
• IDoc Processing: Uses Intermediate Documents (IDocs) for data exchange between SAP systems and external partners. 

Business Strategy, Processes & Administration

• Identify and propose business process or system enhancements, working independently and mentoring junior team members.
• Analyze complex business requirements, propose functional solutions, and document customer needs.
• Facilitate workshops, design functional specifications, and configure SAP SD features.
• Liaise with clients for troubleshooting, system upgrades, and end-to-end testing.
• Manage third parties on project execution and improvements.
• Maintain and create documentation, including process, procedures, and training materials.
• Train users on SAP SD processes and provide daily operational support.
• Prioritize critical issues, manage emergency transports, and ensure timely ticket resolution according to SLAs.
• Collaborate with IT, ensuring compliance with security and standards.

Requirements

Minimum Required Education, Background and Experience:

• Bachelor’s degree (IT, Business Management or related).
• Ten (10) years of experience in a full cycle implementation as well as in support projects.
• Ten (10) years designing and configuring SD modules knowledge of the key integration points between the other SAP modules (MM, FI, CO, PP experience is an asset).
• Experience in a manufacturing environment.
• Ability to multitask and manage multiple deliverables and projects at the same time.
• Extensive experience in managing projects with third parties (team management, project cost, resources and timeline management, weekly meetings, project leadership reporting).
• Must have achieved the Go-Live date and gave Go-Live and Post Live Support. Conducted end user training, institution of help desk and end user documentation.
• Must have coordinated with technical consultants (ABAP consultants) and gave functional specifications for customizing reports according to the user requirements.
• Extensive functional experience including two full life cycle SAP-ECC 6 implementation, Customization and production support/coordination in SD module.
• Implementation experience includes business requirement analysis, mapping clients' business process to SAP processes (As Is-To-Be), GAP analysis, Configuration, Re-engineering, Prototyping, Testing, Training, Documentation & Post Go-Live Support.
• Ability, availability to travel, as dictated by business needs. Must have a valid driver license, auto insurance and appropriate travel documentation (including, but not limited to, passport).
• Strong communication skills in the English language.

Preferred Education, Experience and Knowledge:

• Bachelor’s degree in Information Technology.
• Understanding of accounting business processes.

Pay Transparency

The current pay rate for this position is $100,000/yr – $110,000/yr. Rate of pay will depend on factors such as market conditions and location, job-related knowledge and skills, education, training and experience. If hired, employment will be at will. The Company reserves the right to modify pay, as well as any other discretionary payment or compensation program, at any time.

EOE