ZL Compliance Infrastructure Engineer

Job Title: ZL Compliance Infrastructure Engineer

Location: Charlotte, NC (Hybrid Model)

Job Type: Full-Time

Job Summary

We are seeking a skilled ZL Compliance Infrastructure Engineer to join our team in Charlotte, NC. The ideal candidate will have strong experience with ZL Infrastructure and regulatory technologies, particularly Smarsh/ZL, to streamline compliance processes. This role involves designing and implementing data feeds, optimizing data ingestion processes, and ensuring data integrity. The ZL Infrastructure Engineer will collaborate with various teams and stakeholders to enhance compliance initiatives and support the organization's commitment to regulatory adherence.

Key Responsibilities

• Work with regulatory technologies such as Smarsh/ZL to streamline compliance processes.
• Stay updated on the latest developments in regulatory technologies and recommend improvements.
• Design and implement data feeds utilizing XML and various ingestion/transmission protocols (APIs, SMTP, SFTP).
• Collaborate with IT and data teams to optimize data ingestion processes and ensure data integrity.
• Analyze data flow and transmission issues, providing solutions to enhance efficiency.
• Utilize strong Excel skills to analyze compliance data and generate reports for stakeholders.
• Identify trends and insights from compliance and operational data to support decision-making.
• Create and maintain comprehensive documentation for processes, workflows, and compliance requirements.
• Ensure all documentation is up-to-date and easily accessible for audit purposes.
• Leverage ServiceNow for incident management and workflow optimization related to compliance and engineering processes.
• Collaborate with teams to enhance ServiceNow functionalities for tracking compliance initiatives.
• Support the development and implementation of e-communications compliance frameworks, ensuring adherence to archiving regulations.
• Conduct regular audits to verify compliance with regulatory requirements and internal policies.
• Assist in risk assessment and control evaluations related to e-communications.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Proven experience with ZL Infrastructure and regulatory technologies, particularly Smarsh/ZL.
• Strong understanding of data ingestion processes and transmission protocols (APIs, SMTP, SFTP).
• Proficiency in Excel for data analysis and reporting.
• Excellent analytical and problem-solving skills.
• Strong attention to detail and organizational skills.
• Experience with ServiceNow is a plus.
• Ability to work collaboratively in a hybrid team environment.
• Excellent communication skills, both written and verbal.

We can offer you:

• A highly competitive compensation and benefits package
• A multinational organization with 58 offices in 21 countries and the possibility to work abroad
• Laptop and a mobile phone
• 10 days of paid annual leave (plus sick leave and national holidays)
• Maternity & Paternity leave plans
• A comprehensive insurance plan including: medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region)
• Retirement savings plans
• A higher education certification policy
• Commuter benefits (varies by region)
• Extensive training opportunities, focused on skills, substantive knowledge, and personal development
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups
• Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms
• A flat and approachable organization
• A truly diverse, fun-loving and global work culture

SYNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law