Technical Account Manager

As Technical Account Manager, you will work from pre-sales up to project completion with LANDI customers in your region. Depending on the customer type (ISV, distributor, acquirer mainly) you will:

• Present LANDI’s products and solutions to the customer technical team
• Perform trainings on LANDI’s solutions (TMS, keys injection)
• Maintain regular and professional communication with key accounts and populate LANDI’s internal
• tools (JIRA/Confluence)
• Track customer requirements, transfer to LANDI’s R&D and follow-up project execution up to delivery to the customer
• Report your activity in the dedicated tools (meeting minutes, actions, risks, GANTT charts)

• You are autonomous, accountable, professional and able to do transversal management among various regions.
• You are experienced in IT and computer science and able to use Linux and Android.
• You have an experience in payment industry (EMV, Nexo) and security (symmetric and asymmetric cryptography, PKI, encryption, signature).
• You are motivated to join a new team and able to propose improvements and take initiatives in a fresh new international environment.
• You will be required to travel regularly in the countries of your region.
• As a manager, you will have the responsibility of the technical support engineer of the region.

Experiences and Training

• Engineering school graduate in IT / computer science.
• Proficiency in English and Spanish
• Technical background in software development and/or QA with Linux and Android devices.
• At least 5 years' experience in customer project management and team management.
• Experience in Atlassian products (JIRA/Confluence) is a plus.

Preferred skills

Project management best practices (build a project plan, follow-up Excellent oral communication in risks), Linux and Android usage, payment and security.