Logo
Astrix

LIMS/LIS Consultant

Astrix, Boston, MA, United States


For more than forty years, our client has served laboratories operating in a range of industries and disciplines. They have helped clients to apply a variety of different scientific specializations to solve their testing, research, and diagnostic challenges. This is a great opportunity to join a world class organization on their mission to reshape the laboratory of the future!

As a Professional Services Consultant, you will deliver implementation or consulting projects. You will be responsible for performing contracted onsite and remote services for clients.

Responsibilities:

  • Consult pre-sale and post-sale with critical stakeholders to ensure project scope aligns with contracted customer expectations.
  • Conduct implementations/upgrades demonstrating a thorough knowledge and understanding of department procedures and guidelines.
  • Guide the client's decision-making to achieve maximum efficiency.
  • Conduct training for the client as part of the overall implementation/upgrade process.
  • Provide input to process improvements by monitoring both client and departmental feedback.
  • Travel to client sites to install software products following department procedures and guidelines
  • Resolve project issues or determine when escalation to senior staff or management is required.
  • Effectively organize and prioritize project tasks to ensure timely completion of projects assigned.
  • Strong understanding of client/workflow concepts relative to software applications
  • Ability to understand how multiple systems work together and ability to make recommendations
  • Ability to work independently and effectively manage projects and priorities from start to finish
  • Able to develop and improve workflow processes and procedures and drive client process improvements

Qualifications:

  • Bachelor of Science in Healthcare or Information Technology or related degree
  • 3+ years of experience in Healthcare/Toxicology/ Molecular Laboratory
  • Comfortable with travel to client sites 25-50%

Preferred Qualifications:

  • 2+ years of experience writing SQL queries (Oracle DB knowledge preferred)
  • 2+ years of experience with report development (Telerik, Actuate, Crystal)
  • 2+ years of experience working with application interfaces (HL7, API, etc.)