Astrix
LIMS/LIS Consultant
Astrix, Boston, MA, United States
For more than forty years, our client has served laboratories operating in a range of industries and disciplines. They have helped clients to apply a variety of different scientific specializations to solve their testing, research, and diagnostic challenges. This is a great opportunity to join a world class organization on their mission to reshape the laboratory of the future!
As a Professional Services Consultant, you will deliver implementation or consulting projects. You will be responsible for performing contracted onsite and remote services for clients.
Responsibilities:
- Consult pre-sale and post-sale with critical stakeholders to ensure project scope aligns with contracted customer expectations.
- Conduct implementations/upgrades demonstrating a thorough knowledge and understanding of department procedures and guidelines.
- Guide the client's decision-making to achieve maximum efficiency.
- Conduct training for the client as part of the overall implementation/upgrade process.
- Provide input to process improvements by monitoring both client and departmental feedback.
- Travel to client sites to install software products following department procedures and guidelines
- Resolve project issues or determine when escalation to senior staff or management is required.
- Effectively organize and prioritize project tasks to ensure timely completion of projects assigned.
- Strong understanding of client/workflow concepts relative to software applications
- Ability to understand how multiple systems work together and ability to make recommendations
- Ability to work independently and effectively manage projects and priorities from start to finish
- Able to develop and improve workflow processes and procedures and drive client process improvements
Qualifications:
- Bachelor of Science in Healthcare or Information Technology or related degree
- 3+ years of experience in Healthcare/Toxicology/ Molecular Laboratory
- Comfortable with travel to client sites 25-50%
Preferred Qualifications:
- 2+ years of experience writing SQL queries (Oracle DB knowledge preferred)
- 2+ years of experience with report development (Telerik, Actuate, Crystal)
- 2+ years of experience working with application interfaces (HL7, API, etc.)