Executive Support Specialist

Our client offers specialized solutions for complex, high-stakes challenges across various industries, delivering strategic, practical, and tailored expertise across numerous fields. They are looking for an Executive Support Specialist who will deliver personalized, high-level technical assistance to executives and key users, ensuring smooth operations and a top-tier support experience. This is an onsite position based in New York City, NY.

Executive Support Specialist’s Responsibilities and Duties

• Serve as a client-facing support engineer for executive users, ensuring a seamless, high-quality experience.
• Provide hands-on desktop support for both Windows and Mac environments, resolving technical issues quickly and effectively.
• Utilize solid expertise in A/V and collaboration tools, including MS Teams, Zoom, Google Meets, and WebEx, to support and optimize virtual meetings and communication needs.
• Work with Cisco hardware, including TVs, screens, and panels, for both installation and troubleshooting as needed.

Executive Support Specialist’s Qualifications and Skills

• Proven experience in executive support, white glove support, or similar client-facing roles.
• Proficiency in Windows and Mac desktop environments.
• Advanced knowledge of A/V and collaboration tools (MS Teams, Zoom, Google Meets, WebEx).
• Experience with Cisco products, specifically hardware setups like TVs, screens, and control panels.
• Excellent communication and problem-solving skills, with a customer-centric approach.

RightClick is an equal opportunity employer who agrees not to discriminate against any employee or job applicant irrespective of race, color, creed, alienage, religion, sex, national origin, age, disability, gender (including gender identity), marital status, sexual orientation, citizenship or any other characteristic protected by law.