Ecommerce Associate

Job Summary:

The eCommerce Associate will support our online sales and product management efforts, playing a crucial role in maintaining and optimizing our Shopify store. This role requires a high level of proficiency with Excel for managing and analyzing product data, performing bulk updates, and tracking key metrics

Key Responsibilities

Product Data Management

Maintain, update, and organize product listings on Shopify, ensuring accuracy in product details, descriptions, and images

Excel Data Analysis

Use advanced Excel functions to organize, analyze, and report on sales, inventory, and customer data, creating insights for strategic planning

Pricing & Inventory

Execute pricing strategies and perform regular price updates, monitoring for accuracy across SKUs

Bulk Updates: Manage product uploads and updates in bulk, including handling large data sets and making changes efficiently in Excel

Performance Tracking: Work closely with the analytics team to track key performance indicators (KPIs) and identify opportunities for improvement

Marketing Strategy Execution: Execute marketing strategies and manage spending budgets across all channels, including email, SMS, SEM, paid social, affiliate, and loyalty programs

Customer Acquisition Programs: Drive programs to grow customer acquisition through email and social media initiatives

EComm Website Enhancements: Research competition and drive new enhancements and features for the website, focusing on optimization and improving the overall customer experience

User Conversion Optimization: Implement strategies to convert site traffic and improve conversion rates, ensuring a seamless shopping experience for customers

Process Optimization: Identify and implement process improvements to streamline eCommerce operations and improve the customer experience

Cross-Functional Collaboration: Collaborate with marketing, customer service, development, and inventory teams to ensure a cohesive approach

Qualifications:

• Minimum 3 years of experience in an eCommerce role, with proficiency in Shopify.
• Basic understanding of HTML/CSS for making minor adjustments to product pages on Shopify. Familiarity with other eCommerce platforms (Magento, WooCommerce, etc)
• Advanced Excel skills, including pivot tables, VLOOKUP, and data visualization for analyzing large datasets.
• Strong organizational skills with a high level of accuracy and attention to detail.
• Effective verbal and written communication skills to collaborate with cross-functional teams.