ServiceNow Administrator

ServiceNow Administrator

Our client is renowned in the industry for their exceptional customer service, meticulous attention to detail, and unwavering commitment to ethical standards. They are seeking a skilled ServiceNow Administrator to oversee and support their platform. This role will focus on managing ServiceNow modules, integrations, and data processes, ensuring system efficiency and compliance with industry standards.

*This is a contract role. Employees must be authorized to work in the US and not require sponsorship now or in the future to work in the US.

This Role Offers:

• Work in a culture celebrated for high standards of honesty, integrity, and respect, recognized by Newsweek and Fortune Magazine for its outstanding workplace environment.
• Generous wellness support including medical coverage, on-site wellness centers, gym reimbursements, and an Employee Assistance Program.

Focus:

• Lead the administration and ongoing development of the ServiceNow platform to optimize functionality and performance.
• Manage the configuration and maintenance of ServiceNow modules to support business processes and requirements.
• Develop and implement integrations with other systems using REST/SOAP APIs, ensuring smooth data flow and alignment with organizational needs.
• Support data migration efforts, maintaining data integrity and security throughout processes.
• Collaborate with IT and operations teams, offering mentorship and guidance to team members to build a cohesive, high-performing unit.
• Maintain thorough documentation of system updates, configurations, and workflow processes.
• Utilize ITIL framework principles to standardize and improve ServiceNow practices.

Skill Set:

• Bachelor’s degree in Computer Science, Information Technology, or a closely related field.
• At least 5 years of experience managing ServiceNow systems, with a strong background in configuration, customization, and troubleshooting.
• Demonstrated experience as a technical lead or equivalent position with a proven ability to mentor and guide a team.
• In-depth understanding of ServiceNow modules, with hands-on expertise in various features and workflows.
• Familiarity with REST and SOAP APIs for system integrations, plus experience with data migration and automation.
• ITIL certification is highly desirable.
• Employees must be authorized to work in the US and not require sponsorship now or in the future to work in the US.
• ServiceNow Certified System Administrator (CSA) or equivalent certifications are advantageous.
• Strong problem-solving skills with a detail-oriented approach to system management.
• Ability to work collaboratively and communicate effectively across departments.
• Analytical thinking with a focus on system improvements and process optimization.

About Blue Signal:

Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at bit.ly/46Gs4yS