Manager of Mobile and Messaging Systems

Manager of Mobile and Messaging Systems– VP Level

Global Investment Bank

Jersey City, NJ - Tempe, AZ - Tampa, FL

Hybrid schedule 4 days onsite

170k-180k Base + bonus(TBD)

Job Summary:

Global Investment Bank seeks a VP level Manager of Mobile and Messaging Systems.

This highly visible & critical backfill position that will managing a set of mobile and online messaging systems that provide corporate customers with a mobile banking channel and engage customer with online messaging services. Candidate preference is for someone with 10+ years’ experience at a competitor IB with experience in Transaction Banking, Treasury etc Great benefits with PTO and generous 401K matching.

Description:

Manager of Mobile and Messaging Systems is a technology leader responsible for managing a set of mobile and online messaging systems that provide corporate customers with a mobile banking channel and engage customer with online messaging services. In this role, the leader drives the end-to-end continuous system development, and the ecosystem transformation while meeting the bank’s risk requirements and ecosystem resilience. This individual also functions as point of contact for the responsible applications to strategize their roadmap with product managers in the business unit, design the forward-looking architecture with enterprise architecture organization, and lead the teams to implement the solutions with supporting organizations.

In addition, this manager is responsible for overseeing multiple small to medium size projects, and hands-on leading large, complicated, or sensitive IT projects. It’s highly desired for this manager to be an expert in SDLC process, with strong experience in both waterfall and Agile methodology. As part of our mission to continue pursuing effectiveness and efficiency in our execution, this leader must be mindful of delivery capacity and skillful in resource levelling and forecasting.

Responsibilities:

•Manage and coach staff with clear roles and responsibilities, set expectations and priorities for teams and individuals.

•Partner with stakeholders to set the expectations and execute defined strategies.

•Follow the bank’s policy and procedures and ensure the entire team adheres to the standards and demonstrate everyone’s integrity.

•Defined system roadmap with other stakeholder and steward the systems toward target state by leading the team to achieve.

•Function as technology owner of the systems, and with team’s support and SME assistance, respond to internal and external requests and changes.

•Produce accurate budgetary request when new initiative at horizon and assess appropriate resource level to meet delivery demand.

•Monitor and track the progress of team initiatives and activities and bring corrective actions in place to course correct.

•Manage integrated customer facing, online, multi-channel applications to align various client segments with excellent user experience.

•Drive overall system integrated requirements and manage the entire development process.

•Guard technology solutions to meet technology standards and security requirements.

•Function as SME for the current mobile, messaging platforms along with integration services for Transaction Banking products.

•Coordinate with infrastructure to seamlessly interact with other bank ecosystems such as payment, reporting and client deliveries.

•Partner with client delivery team to ensure client migration and onboarding are seamless and successful.

•Manage vendor technology solutions and relationships.

•Highly focused on system vulnerability and risk, drive through system remediation to achieve safety and soundness.

Requirements:

•Bachelor’s degree in computer science, or relevant technology field with 10+ years of application architecture, development experience.

•Candidate must have 5+ years of managerial experience with staff reporting into, and hiring, firing experience.

•Strong command of oral and written communications skills.

•Strong conflict resolution and interpersonal skills.

•Strong problem solving, critical thinking, and decision-making capabilities.

•Strong project management skills, including organizational, planning, time management, prioritization, and escalation.

•Proven track record in managing large scale new product launches and managing 3rd party vendors.

•Deep mobile banking and online messaging knowledge with specific experience in developing and managing treasury management products online, file transmission, and mobile banking.

•Deep knowledge with Salesforce and online chat inner functions.

•Deep knowledge in financial industrial initiatives as ISO 20022, and industry standards such as BAI, SWIFT, ISO 20022, Real Time Payments, and NACHA.

•Good knowledge of object-oriented analysis and design using common design patterns.

•10 years of hands-on software development experience especially Java development of Microservices, UNIX/Shell scripting and preferred in AIX/Linux/VM/AWS environment.

•Experienced with designing and developing applications using J2EE platforms with WebSphere, JBOSS, WebLogic, Kubernetes deployment environment.

•Good knowledge of web applications development using at least one popular web framework (JSF, Spring MVC, Angular JS, JQuery) and Spring Framework.

•Experienced with HTML5, CSS, JavaScript, and mainstream front-end frameworks (Angular 9+, React) and Iona.

•Experienced with API Development using REST/SOAP and integration by IBM MQ, JMS.

•Proficiency in the general areas: Jenkins, BitBucket, and Github, ArgoCD, and Tekton pipeline

•Experienced with the CI/CD pipeline process, Kafka, AWS is a plus.

•Ability to be on call 24 hours.

•Knowledge of billing systems, or operational datastore is a definite a plus but not required.