Customer Service and Sales Support

We’re seeking a driven and experienced Customer Service Manager to join our marketing and sales team as a Customer Service and Sales Support Representative. If you have a knack for building strong customer relationships and a genuine passion for helping others, we want to hear from you! The ideal candidate is customer-oriented, has exceptional communication skills, and is motivated to contribute positively to our team and client relationships. We provide paid training plus weekly base pay and bonuses.

Duties & Responsibilities

• Answer and efficiently manage all customer inquiries through various channels.
• Proactively generate sales leads and upsell/cross-sell when appropriate.
• Provide customers with accurate and relevant information to support their needs.
• Handle customer questions and find suitable solutions promptly.
• Maintain organized records of customer interactions and manage the sales order process.
• Adhere to established communication procedures and policies.
• Respond swiftly and thoughtfully to resolve customer issues, addressing questions about products and services.
• Consistently maintain a polite, professional demeanor, providing a positive customer experience.

Requirements

• High school diploma or equivalent required; additional certifications in customer service a plus.
• Demonstrated experience in customer support or a similar customer-facing role.
• Passionate about customer service with a strong focus on helping others.
• Adaptable to varied customer requests and personalities, with a positive attitude.
• Strong multitasking abilities and exceptional organizational skills.

Compensation

• Base pay or commissions whichever is highest
• Paid Training
• Weekly pay