Web Operations Manager

Web Operations Manager

Are you a seasoned professional with expertise in driving operational excellence for websites? Do you thrive on using data-driven insights to create exceptional user experiences? If so, we have an exciting opportunity for you as a Web Operations Manager.

In this pivotal role, you will play a crucial part in shaping the short- and long-term roadmap for our company's website and wider web ecosystem.

• Start Date

  Immediate

  
  

• Duration

  Through December 31, 2024

  
  

• Working Hours: 40 hours per week, Supporting Eastern Standard Time
• Location

  Remote from the United States

  
  

• Pay Rate Range: $40 - $45/hr W-2 (No Corp to Corp)

The offered compensation to a successful candidate will be dependent on several factors that may include (but are not limited to) the type and length of experience within the industry, education, etc.

Key Responsibilities:

• Oversee SEO operations, utilizing tools like BrightEdge and Google Search Console to identify improvement opportunities and ensure optimal site structure, indexability, and overall health.
• Lead the tag management strategy, governance, and operations.
• Manage cookie consent and privacy compliance platforms.
• Support domain name management operations.
• Leverage analytics and monitoring tools to identify user friction points, collaborating with teams to resolve UX or technical issues.
• Coordinate with research and analytics teams to align the web experience with key personas' needs.
• Collaborate with digital experience stakeholders to promote positive end-to-end journeys that enable people to discover, try, buy, use, and advocate for our products and services.
• Coordinate with IT and marketing technologists to ensure seamless integration and operationalization of web technologies, while confirming proper measurement is in place.
• Translate insights into clear project requirements for UX and Development teams.
• Configure web technologies within the ecosystem to support customer journeys, ensuring proper tracking and measurement.
• Monitor and optimize the website's operational performance, including speed, SEO, accessibility, and uptime.
• Coordinate with Web Development and IT teams to ensure adherence to security standards, accessibility guidelines, and data protection regulations.

Desired Skills and Experience:

• 5+ years of experience leading technical SEO, web operations, and website roadmaps.
• Knowledge of AI-enabled technologies that improve operational productivity and customer experience.
• Expert proficiency in Google Analytics 4.
• Expertise in Project Management fundamentals, Agile methodology, and tools like Jira and Trello.
• Comprehensive understanding of Web Content Accessibility Guidelines.
• Fluency in HTML, CSS, and JavaScript.
• Knowledge of web security standards and user privacy laws.
• Familiarity with web technologies such as chat, search, and video.
• Expertise in website performance monitoring applications.
• Knowledge of multi-lingual website architecture and localization best practices.
• Proficiency in technical SEO factors and tools like Google Search Console, Ahrefs, SEM Rush, and Brightedge.
• Expertise in UX best practices and the ability to implement simplified, elegant digital experiences.
• Knowledge of cookie consent management platforms and compliance processes.
• Ability to translate business needs into technical requirements for web development.
• Knowledge of digital governance practices to promote efficient and scalable production workflows.
• Expertise in optimizing information architecture and website structure for findability and search engine indexability.
• Excellent collaboration skills to align with analysts, content creators, designers, and business leaders on solutions.

If you're a dynamic professional with the passion and expertise to drive operational excellence for our website, we want to hear from you. Apply now and embark on an exciting journey where your skills can make a significant impact.