Vensure Employer Services
System Expert - AZ - On Site
Vensure Employer Services, Chandler, Arizona, United States, 85249
We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we’d love to hear from you.
About UsVensure Employer Solutions
is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution” headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting
www.vensure.com .Position Summary : A
System Expert
is responsible for supporting system performance, enhancements, testing and troubleshooting for existing and new payroll systems and/or PEO, HCM & Self-Service software. The Expert will be responsible for coordinating additional internal resources and complete validation as needed. Using knowledge of Vensure processes and procedures, the Expert will use their analytical skills to research and identify any issues with the system setup or the data translations, data mapping, helping to identify root causes of discrepancies and participate in problem solving. The Expert will assist departments for best system practice for process implementation. This position requires a detailed individual who is committed to providing the highest quality in system and software consolidation in the industry while meeting tight deadlines. You must have strong analytical skills and be very thorough and methodical.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
Testing system interfacesDiagnosing system problemsEstablishing workflowsEnsuring accurate representation of expertise prior to distribution of technical solutions to end usersDocumenting processes and disseminating information to all relevant stakeholdersProviding varying levels of services through configuration, analysis, validation, data mapping, integration, move to production, go-live support, transition, project planning, and professional consultative services to internal and external clients to ensure successful implementationAble to talk at a high level about the various components and the touchpoints between themProviding post-launch system support to external and internal clientsTroubleshooting system issues as received in Jira ticketing and tracking systemUnderstanding project scope, timelines, and milestonesProviding status reports and updates utilizing internal toolsGuiding and driving the internal and external client towards the best solution for business needsFinding creative solutions to help clients with their long-term needs
Knowledge, Skills, and Abilities
Above-average organizational, analytical, time management, and problem-solving skillsAble to quickly learn new software systemsHigh attention to detailAble to maintain confidentialityAbility to listen, understand, read, and communicate effectively both in writing and verbally in a professional environmentExperience working with Jira or similar ticketing tracking systemsKnowledge of systems and software engineering to optimally integrate subject expertiseExceptional leadership and mentorship abilities to introduce and implement technical solutionsEducation & Experience
Bachelor's degree preferred3+ years' experience in the PEO industry preferredDemonstrable credentials as a leading Subject Matter Expert2-5 years of experience working in the relevant area of expertiseExperience in systems administration preferredPrior payroll software experience preferred (PrismHR, Paylocity, iSolved, Darwin, etc.)Prior HR, benefit administration, tax and accounting knowledge preferred.
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About UsVensure Employer Solutions
is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution” headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting
www.vensure.com .Position Summary : A
System Expert
is responsible for supporting system performance, enhancements, testing and troubleshooting for existing and new payroll systems and/or PEO, HCM & Self-Service software. The Expert will be responsible for coordinating additional internal resources and complete validation as needed. Using knowledge of Vensure processes and procedures, the Expert will use their analytical skills to research and identify any issues with the system setup or the data translations, data mapping, helping to identify root causes of discrepancies and participate in problem solving. The Expert will assist departments for best system practice for process implementation. This position requires a detailed individual who is committed to providing the highest quality in system and software consolidation in the industry while meeting tight deadlines. You must have strong analytical skills and be very thorough and methodical.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
Testing system interfacesDiagnosing system problemsEstablishing workflowsEnsuring accurate representation of expertise prior to distribution of technical solutions to end usersDocumenting processes and disseminating information to all relevant stakeholdersProviding varying levels of services through configuration, analysis, validation, data mapping, integration, move to production, go-live support, transition, project planning, and professional consultative services to internal and external clients to ensure successful implementationAble to talk at a high level about the various components and the touchpoints between themProviding post-launch system support to external and internal clientsTroubleshooting system issues as received in Jira ticketing and tracking systemUnderstanding project scope, timelines, and milestonesProviding status reports and updates utilizing internal toolsGuiding and driving the internal and external client towards the best solution for business needsFinding creative solutions to help clients with their long-term needs
Knowledge, Skills, and Abilities
Above-average organizational, analytical, time management, and problem-solving skillsAble to quickly learn new software systemsHigh attention to detailAble to maintain confidentialityAbility to listen, understand, read, and communicate effectively both in writing and verbally in a professional environmentExperience working with Jira or similar ticketing tracking systemsKnowledge of systems and software engineering to optimally integrate subject expertiseExceptional leadership and mentorship abilities to introduce and implement technical solutionsEducation & Experience
Bachelor's degree preferred3+ years' experience in the PEO industry preferredDemonstrable credentials as a leading Subject Matter Expert2-5 years of experience working in the relevant area of expertiseExperience in systems administration preferredPrior payroll software experience preferred (PrismHR, Paylocity, iSolved, Darwin, etc.)Prior HR, benefit administration, tax and accounting knowledge preferred.
#J-18808-Ljbffr