Movers+Shakers
Account Manager at Creative Advertising Agency
Movers+Shakers, San Francisco, California, United States, 94199
At Movers+Shakers, our mission is to spread joy. As a Senior Account Manager, your mission is to share this joy with our clients--in every meeting, and in every campaign.
Under the leadership of your Senior Account Director, you’ll be responsible for the overall client satisfaction of assigned accounts, their revenue growth, profitability, and project management. You’ll use your deep understanding of social media strategy to lead the client and our internal team to deliver disruptive creativity. And you’ll identify and execute tactical growth plans to grow the business.
ROLE SPECIFICS
You will help shape the future of social media advertising for one of the world's most iconic and forward-thinking tech brands with revolutionary software solutions that empower creativity and productivity across the globe.
This role will follow a Hybrid in-office model and be part of a core team dedicated to this client. As part of this relationship you will walk the halls and collaborate with clients and internal teams three days a week from their office in downtown San Francisco.
RESPONSIBILITIES
Responsible for managing and delivering joy to assigned accounts with minimum accountability for revenue of $1M-3M per year
Deeply understand and intuit the client’s needs and develop strategies to meet their business objectives; key owner of all projects and processes from beginning to end
Lead the client and internal team to develop social media strategies that will break through the clutter.
Work closely with all client team members; participate in defining account plans, needs, KPI’s and translate these requests with clear briefs/direction to the internal teams
Serve as key partner and mentor to the client. Articulate agency practices, listen strategically, and upsell and support growth based on needs
Support intake and new business growth as needed
Build, lead and presents clients presentations, strategies and concepts
Ensure project alignment by defining roles and aligning with internal key team members to kick off projects
Oversee client paperwork (service agreements, SOWs, invoices, etc.)
Train and mentor Account Coordinators
Conduct quarterly planning and review sessions with key clients/accounts.
Develop and maintain annual, quarterly and monthly revenue forecasts; track and maintain growth and status
QUALIFICATIONS
4-8 years of relevant experience, including client service at a creative agency and possibly brand marketing experience at large consumer brands.
Understanding of social media marketing (organic and paid), with expertise managing social-first brand marketing campaigns is a plus
Experience working with global client teams and partner agency teams
Entrepreneurial spirit. Thrive in uncertainty and ambiguously-defined roles. Passion for trying new things jumping off the deep end.
Proven experience generating revenue and account growth within existing accounts
Strong writing and communication skills
Self-motivated, eager to learn, a drive to succeed
Excellent communicator, skilled writer, extremely organized, professional demeanor
Ability to contribute in both a strategic and tactical capacity
Proven ability to develop and maintain good working relationships with clients and team members
Builds respect by personal example; is respected by and works effectively with all members of the organization and external contacts
Intense desire to excel in an entrepreneurial, collaborative environment
Ability to work with top-level executives
Demonstrate initiative; is proactive
Spreads joy
BASE SALARY RANGE
Our estimated range for this role is $85,000-95,000*
*Don’t let this range drive your decision to apply. Actual compensation packages are based on the level of skill and experience each candidate brings to their role. Similarly, there might also be a more senior or junior position available, that would be a better fit with your expertise. For example, a person may apply for a Senior Creative Producer role, and we may assess that their skills are at the Creative Producer level. Each level has its own compensation range.
At Movers+Shakers, we pride ourselves on competitive salaries, and we work hard to ensure there is pay equity across the company. We welcome open and honest conversations about compensation in all of our initial calls. We look forward to meeting you!
#J-18808-Ljbffr
Under the leadership of your Senior Account Director, you’ll be responsible for the overall client satisfaction of assigned accounts, their revenue growth, profitability, and project management. You’ll use your deep understanding of social media strategy to lead the client and our internal team to deliver disruptive creativity. And you’ll identify and execute tactical growth plans to grow the business.
ROLE SPECIFICS
You will help shape the future of social media advertising for one of the world's most iconic and forward-thinking tech brands with revolutionary software solutions that empower creativity and productivity across the globe.
This role will follow a Hybrid in-office model and be part of a core team dedicated to this client. As part of this relationship you will walk the halls and collaborate with clients and internal teams three days a week from their office in downtown San Francisco.
RESPONSIBILITIES
Responsible for managing and delivering joy to assigned accounts with minimum accountability for revenue of $1M-3M per year
Deeply understand and intuit the client’s needs and develop strategies to meet their business objectives; key owner of all projects and processes from beginning to end
Lead the client and internal team to develop social media strategies that will break through the clutter.
Work closely with all client team members; participate in defining account plans, needs, KPI’s and translate these requests with clear briefs/direction to the internal teams
Serve as key partner and mentor to the client. Articulate agency practices, listen strategically, and upsell and support growth based on needs
Support intake and new business growth as needed
Build, lead and presents clients presentations, strategies and concepts
Ensure project alignment by defining roles and aligning with internal key team members to kick off projects
Oversee client paperwork (service agreements, SOWs, invoices, etc.)
Train and mentor Account Coordinators
Conduct quarterly planning and review sessions with key clients/accounts.
Develop and maintain annual, quarterly and monthly revenue forecasts; track and maintain growth and status
QUALIFICATIONS
4-8 years of relevant experience, including client service at a creative agency and possibly brand marketing experience at large consumer brands.
Understanding of social media marketing (organic and paid), with expertise managing social-first brand marketing campaigns is a plus
Experience working with global client teams and partner agency teams
Entrepreneurial spirit. Thrive in uncertainty and ambiguously-defined roles. Passion for trying new things jumping off the deep end.
Proven experience generating revenue and account growth within existing accounts
Strong writing and communication skills
Self-motivated, eager to learn, a drive to succeed
Excellent communicator, skilled writer, extremely organized, professional demeanor
Ability to contribute in both a strategic and tactical capacity
Proven ability to develop and maintain good working relationships with clients and team members
Builds respect by personal example; is respected by and works effectively with all members of the organization and external contacts
Intense desire to excel in an entrepreneurial, collaborative environment
Ability to work with top-level executives
Demonstrate initiative; is proactive
Spreads joy
BASE SALARY RANGE
Our estimated range for this role is $85,000-95,000*
*Don’t let this range drive your decision to apply. Actual compensation packages are based on the level of skill and experience each candidate brings to their role. Similarly, there might also be a more senior or junior position available, that would be a better fit with your expertise. For example, a person may apply for a Senior Creative Producer role, and we may assess that their skills are at the Creative Producer level. Each level has its own compensation range.
At Movers+Shakers, we pride ourselves on competitive salaries, and we work hard to ensure there is pay equity across the company. We welcome open and honest conversations about compensation in all of our initial calls. We look forward to meeting you!
#J-18808-Ljbffr