Tier 2 Service Desk Technician

LaSalle Network is partnering with a client, one of the world's largest infrastructure engineer organizations, who is actively hiring for a

Tier 2 Service Desk Technician . They are looking for a contractor to support their help desk team.

Tier 2 Service

Desk Technician Responsibilities:Provide timely, knowledgeable assistance for technical inquiries, on premise and remotelyTroubleshoot system failures, debugging, and repair as well as analyze technical grievances,providing suitable solutions and/or restore required functionalityStaging, deployment and reclamation of various technological equipment (workstations,routers, printers, etc.)Maintaining and repairing technological equipment and peripheral devices, including software and driver configurationOrganize and schedule routine maintenance/upgrades, working with end user timelinesAssists with IT special projects: upgrades, deployment, demobilization, server/network component management and process improvementsRespond to emergency situations afterhours on a rotational basisVarious other duties as requested by management

Tier 2 Service

Desk Technician Requirements:Associate Degree or BScs/BAs in Computer Science, engineering or relevant field3+ years of proven experience as IT Technician or similar roleThorough knowledge of computer systems and IT componentsExcellent interpersonal, verbal and written communication skillsExcellent diagnostic and problem-solving skillsGood knowledge of internet security and data privacy principlesActive Directory administration, including object and NTFS security managementSkilled in the use of MS Windows (10) and Office 365 (Word, Excel, Outlook, PowerPoint)Strong understanding of networks and experience with LAN/WAN networksAbility to travel to remote locations as requiredWillingness to work in conditions requiring physical exertion, including lifting up to 35lbs, kneeling/crouching, accessing hard to reach areas and exposure to the elementsAbility to work under pressure, multi-task and meet deadlinesExceptional organizational and time-management skillsCertification as IT Technician a plus (e.g. CompTIA A+, Microsoft Certified IT Professional)

Please apply today!

Thank you,

Mike McGlauchlinSenior Project ManagerLaSalle NetworkLaSalle Network is an Equal Opportunity Employer m/f/d/v.LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. View a full list of our benefits here: .pdfLNPW