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Metaphor Services

Product Manage - Software

Metaphor Services, San Francisco, California, United States, 94199


Senior Product Manager with strong Data Analytics / Data Science experience

Full Time/Direct Hire Los Angeles, CA / San Francisco, CA

MUST HAVE THIS TWO:

Some start-up experience, especially in growth stage companies that have been successful (successful exit)

At least some logistics/supply chain management industry experience.

Remote Responsibilities:

Own and manage the entire product life cycle from product vision and roadmap to implementation and launch.

Customer Insight & Innovation: Be customer-centric; develop innovative product solutions that are grounded in a deep understanding of customer needs to deliver the best customer experience.

Continuous Planning: Run iteration planning meetings with stakeholders, and product and engineering leadership.

Product Delivery: Own execution of the product roadmap including business cases, prioritization, release planning, user stories, and product requirements, experience design, and rapid delivery in an agile environment.

Marketplace Onboarding & Adoption: Own delivery of product improvements that delight customers and contribute to accelerated customer engagement; manage marketplace participants’ API/EDI integrations along with customer delivery lead.

Cross-Functional Partnership: Foster tight partnerships with engineering, sales, finance, and operations.

Scrum Process: Run daily stand-ups, weekly sprint pre-planning, and retrospectives to drive continuous improvement.

Documentation: Build documentation of processes and procedures.

What We’re Looking For:

5+ years of relevant product management experience in customer-facing data & analytics offerings, leading high-impact strategic initiatives and with a demonstrated track of success.

Bachelor’s degree in Engineering or Business.

Strong quant and analytical abilities, a strong bias towards data, and insights-driven decision making.

Passionate about customer experience, with a track record of delivering “wow experiences” for customers.

Proven ability to work across functions and influence senior leaders and stakeholders.

Ability to understand complex business problems, develop effective solutions based on delivering value for customers, and ability to add value to the business.

Technical fluency; ability to understand and discuss architectural concepts, and schedule tradeoffs and new opportunities with the engineering team.

Previous experience or passion for the Supply Chain and Logistics industry will be an advantage.

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