Administrative Assistant

JOB REQUIREMENTS: Position Summary: As an Administrative Assistant for Counseling Services, this position is essential to ensuring the smooth day-to-day functioning of the department. Responsibilities include providing administrative support to counselors and staff, coordinating appointments, maintaining confidential student records, and handling general inquiries. The role requires strong organizational skills, attention to detail, and effective communication with students, faculty, and external partners. This role supports the mission of University Counseling Services by offering comprehensive administrative and technical assistance across all departmental functions. It involves managing a variety of complex administrative tasks that contribute to the unit\'s goals, with a focus on maintaining efficient operations under general supervision. This position is benefit and paid leave eligible working full time (40 hours per week) during the academic year and part time (20 hours per week) during the summer months. Responsibilities: Administrative and Program Support: Provide general office support, including technology assistance, appointment scheduling, and student check-ins. Follow protocols for handling communications via phone, email, web, chat, or walk-ins. Update student contact information and manage office supply inventory. Respond promptly to crisis calls, assessing and triaging students in need of urgent care; coordinate security and crisis responses as needed. Organize program presentations, department meetings, events, and travel logistics. Make purchases for department needs and adhere to university purchasing procedures. Compile statistical data for reports of operations and supervise distribution of client questionnaires and evaluation surveys. Collect, analyze, and prepare various communication materials from established sources utilizing technology mediums. Maintain office equipment and collaborate with vendors and IT for repairs. Electronic Health Record (EHR) Responsibilities: Oversee client record management, ensuring confidentiality and handling release of information requests. Respond to release of information requests. Record release information in client chart. Coordinate software updates and manage technical support in collaboration with IT. Adjust staff schedules in response to changes and absences. Maintain established methods and organizational systems directed at the maintenance of... For full info follow application link. The University of Wisconsin-Platteville is committed to recruiting, supporting and fostering a diverse, inclusive and civil community of outstanding faculty, staff and students, and is an AA/EEO Employer. The names of nominees and applicants who have not requested in writing that their identities be kept confidential, and of all finalists, will be released upon request. A criminal background check is required for employment. Applicants must be legally entitled to work in the U.S. at time of hire. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/888A12BE41D2454F