Western Carolina University
Administrative Support Specialist
Western Carolina University, Cullowhee, North Carolina, United States, 28723
Administrative Support Specialist - #000206
Please see Special Instructions for more details.Applicants must apply online in order to be considered. Please include a cover letter, resume, and a list of references (with complete contact information).
PLEASE COMPLETE ALL AREAS OF THE APPLICATION. INCOMPLETE APPLICATIONS MAY NOT BE GIVEN CONSIDERATION IN THE REVIEW PROCESS.
Applicants must upload a DD-214 if claiming Veteran's Preference.
If no applicants apply, who meet the required Knowledge, Skills, Abilities/Competencies and Training and Experience requirements, then management may consider other applicants.All new hires into positions subject to the State Human Resources Act (SHRA) will serve a 12 month probationary period as defined by the North Carolina Office of State Human Resources (OSHR).
Posting Details
Posting InformationPosting NumberSHRA1505P
Quick Link for Internal Postingshttps://jobs.wcu.edu/postings/29326
Classification TitleAdministrative Support Specialist
Competency LevelAdvanced
Working TitleAdministrative Support Specialist - #000206
DepartmentOffice of Dean Grad School Research
About WCUWestern Carolina University continues to rank high on Forbes 'Best Employers' lists each year. Including:* 2024 - Ranking in the top 8.5% on Forbes 'America's Best Midsize Employers' list, WCU was ranked 34 out of the top 400 employers across all industries.* 2023 - Ranked in the top 20% on Forbes 'America's Best Midsize Employers' list, WCU was ranked 97 out of the top 500 employers across all industries.* 2022 - Ranked 14th in the top 100 employers in North Carolina in Forbes 'America's Best Employers by State' list.Western Carolina University is the UNC system's westernmost campus and has been consistently ranked as one of the top 15 public regional institutions in the South.Employees of WCU are provided a comprehensive benefits package as well as other resources, policies and programs to ensure a happy and healthy work/life balance. Benefit eligible employees have access to dental, vision and health insurance plans - eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available.Eligible employees have access to tuition waivers for up to three courses per academic year; employee may enroll at any of the constituent UNC System campuses. Also offered are free group exercise classes multiple times per week, a discounted membership to the campus recreation center, free vaccine and booster shots offered on campus, pretax flexible spending accounts, 12 paid holidays and 24 hours of paid community service leave each year. Leave earning employees (staff and 12-month faculty) who work at least half of the working days of their first month of employment will begin accruing vacation and sick leave immediately. Paid parental leave after 12 months of continuous service.WCU offers an abundance of training and development programs, certifications, workshops and conferences - many of which are offered free of charge.
Position SummaryThe primary location of this position is the Cullowhee, NC campus.
This position is responsible for the accuracy of graduate student records from beginning contact until degree is conferred and during the archive period. Position must have thorough knowledge of policies and procedures for the Graduate School as established by the Graduate Council, state regulations, SACS regulations as well as admission policies for graduate programs. Position is accountable for all application and graduate fees with fees credited to student accounts and expedited in a timely manner to the Controller's Office.
This position requires oversight of decisions regarding admission of applicants based on their credentials and department admissions criteria. This position must constantly interpret policy on which to base decisions on an individual case by case basis. This position is directly responsible for all application materials received with considerable care needed because these materials are irreplaceable and confidential. This position is responsible for the confidentiality of all documents received. Documents are viewed and used only by accountable representatives of Western Carolina University. This position will function at the Advanced Competency Level.
Must be eligible to work in the United States without sponsorship.
Knowledge, Skills, & Abilities Required for this PositionThorough knowledge of Graduate School policies and procedures; through knowledge of admission requirements for each graduate program and familiar with requirements for each program structure; must be able to deal effectively and professionally with prospective and enrolled students, faculty, and administrators, and staff; must be prompt; must be able to prioritize work; work with minimal supervision; must possess strong organizational skills; must possess strong written and oral communication skills. Extensive knowledge of Banner, Excel, Word, Outlook, is essential. Must have the ability to multi-task to complete the demands of the position; must have the ability to work under stress of deadlines during peak times of the year; must have the ability to deal effectively and pleasantly with high a volume of students requiring service from the graduate school office.
Minimum QualificationsHigh school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.Anticipated Hiring Range$45,235
Position TypePermanent Full-Time
Number of Hours per Week40
Number of Months per Year12
Salary Band Range$34,602 - $58,870
Salary GradeFor administrative purposes during the implementation of Career Banding this advanced level position is considered a Salary Grade 63.
Posting TextOpen Date11/06/2024
Close Date11/18/2024
Open Until FilledNo
Special Instructions to ApplicantsApplicants must apply online in order to be considered. Please include a cover letter, resume, and a list of references (with complete contact information).
PLEASE COMPLETE ALL AREAS OF THE APPLICATION. INCOMPLETE APPLICATIONS MAY NOT BE GIVEN CONSIDERATION IN THE REVIEW PROCESS.
Applicants must upload a DD-214 if claiming Veteran's Preference.
If no applicants apply, who meet the required Knowledge, Skills, Abilities/Competencies and Training and Experience requirements, then management may consider other applicants.
All new hires into positions subject to the State Human Resources Act (SHRA) will serve a 12 month probationary period as defined by the North Carolina Office of State Human Resources (OSHR).
Background/E-VerifyFinal candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks.
Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit
www.dhs.gov/E-Verify . Proper documentation of identity and employability are required at the time of employment.
Credential VerificationAll new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements.
AA/EOEWestern Carolina University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race; color; religion; sex; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Additionally, the University promotes the realization of equal employment opportunity for minorities, women, persons with disabilities, and veterans through its affirmative action program.Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at jobs@email.wcu.edu.
University SafetyThe Western Carolina University Annual Safety Report is available online at
University Annual Safety Report
or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.
Applicant Documents
Required DocumentsCover Letter/Letter of ApplicationResumeList of references
Optional Documents
DD-214NGB 23A (RPAS)DD256 or NGB22
Supplemental Questions
Required fields are indicated with an asterisk (*).*Do you require sponsorship?YesNo
Please see Special Instructions for more details.Applicants must apply online in order to be considered. Please include a cover letter, resume, and a list of references (with complete contact information).
PLEASE COMPLETE ALL AREAS OF THE APPLICATION. INCOMPLETE APPLICATIONS MAY NOT BE GIVEN CONSIDERATION IN THE REVIEW PROCESS.
Applicants must upload a DD-214 if claiming Veteran's Preference.
If no applicants apply, who meet the required Knowledge, Skills, Abilities/Competencies and Training and Experience requirements, then management may consider other applicants.All new hires into positions subject to the State Human Resources Act (SHRA) will serve a 12 month probationary period as defined by the North Carolina Office of State Human Resources (OSHR).
Posting Details
Posting InformationPosting NumberSHRA1505P
Quick Link for Internal Postingshttps://jobs.wcu.edu/postings/29326
Classification TitleAdministrative Support Specialist
Competency LevelAdvanced
Working TitleAdministrative Support Specialist - #000206
DepartmentOffice of Dean Grad School Research
About WCUWestern Carolina University continues to rank high on Forbes 'Best Employers' lists each year. Including:* 2024 - Ranking in the top 8.5% on Forbes 'America's Best Midsize Employers' list, WCU was ranked 34 out of the top 400 employers across all industries.* 2023 - Ranked in the top 20% on Forbes 'America's Best Midsize Employers' list, WCU was ranked 97 out of the top 500 employers across all industries.* 2022 - Ranked 14th in the top 100 employers in North Carolina in Forbes 'America's Best Employers by State' list.Western Carolina University is the UNC system's westernmost campus and has been consistently ranked as one of the top 15 public regional institutions in the South.Employees of WCU are provided a comprehensive benefits package as well as other resources, policies and programs to ensure a happy and healthy work/life balance. Benefit eligible employees have access to dental, vision and health insurance plans - eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available.Eligible employees have access to tuition waivers for up to three courses per academic year; employee may enroll at any of the constituent UNC System campuses. Also offered are free group exercise classes multiple times per week, a discounted membership to the campus recreation center, free vaccine and booster shots offered on campus, pretax flexible spending accounts, 12 paid holidays and 24 hours of paid community service leave each year. Leave earning employees (staff and 12-month faculty) who work at least half of the working days of their first month of employment will begin accruing vacation and sick leave immediately. Paid parental leave after 12 months of continuous service.WCU offers an abundance of training and development programs, certifications, workshops and conferences - many of which are offered free of charge.
Position SummaryThe primary location of this position is the Cullowhee, NC campus.
This position is responsible for the accuracy of graduate student records from beginning contact until degree is conferred and during the archive period. Position must have thorough knowledge of policies and procedures for the Graduate School as established by the Graduate Council, state regulations, SACS regulations as well as admission policies for graduate programs. Position is accountable for all application and graduate fees with fees credited to student accounts and expedited in a timely manner to the Controller's Office.
This position requires oversight of decisions regarding admission of applicants based on their credentials and department admissions criteria. This position must constantly interpret policy on which to base decisions on an individual case by case basis. This position is directly responsible for all application materials received with considerable care needed because these materials are irreplaceable and confidential. This position is responsible for the confidentiality of all documents received. Documents are viewed and used only by accountable representatives of Western Carolina University. This position will function at the Advanced Competency Level.
Must be eligible to work in the United States without sponsorship.
Knowledge, Skills, & Abilities Required for this PositionThorough knowledge of Graduate School policies and procedures; through knowledge of admission requirements for each graduate program and familiar with requirements for each program structure; must be able to deal effectively and professionally with prospective and enrolled students, faculty, and administrators, and staff; must be prompt; must be able to prioritize work; work with minimal supervision; must possess strong organizational skills; must possess strong written and oral communication skills. Extensive knowledge of Banner, Excel, Word, Outlook, is essential. Must have the ability to multi-task to complete the demands of the position; must have the ability to work under stress of deadlines during peak times of the year; must have the ability to deal effectively and pleasantly with high a volume of students requiring service from the graduate school office.
Minimum QualificationsHigh school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.Anticipated Hiring Range$45,235
Position TypePermanent Full-Time
Number of Hours per Week40
Number of Months per Year12
Salary Band Range$34,602 - $58,870
Salary GradeFor administrative purposes during the implementation of Career Banding this advanced level position is considered a Salary Grade 63.
Posting TextOpen Date11/06/2024
Close Date11/18/2024
Open Until FilledNo
Special Instructions to ApplicantsApplicants must apply online in order to be considered. Please include a cover letter, resume, and a list of references (with complete contact information).
PLEASE COMPLETE ALL AREAS OF THE APPLICATION. INCOMPLETE APPLICATIONS MAY NOT BE GIVEN CONSIDERATION IN THE REVIEW PROCESS.
Applicants must upload a DD-214 if claiming Veteran's Preference.
If no applicants apply, who meet the required Knowledge, Skills, Abilities/Competencies and Training and Experience requirements, then management may consider other applicants.
All new hires into positions subject to the State Human Resources Act (SHRA) will serve a 12 month probationary period as defined by the North Carolina Office of State Human Resources (OSHR).
Background/E-VerifyFinal candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks.
Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit
www.dhs.gov/E-Verify . Proper documentation of identity and employability are required at the time of employment.
Credential VerificationAll new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements.
AA/EOEWestern Carolina University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race; color; religion; sex; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Additionally, the University promotes the realization of equal employment opportunity for minorities, women, persons with disabilities, and veterans through its affirmative action program.Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at jobs@email.wcu.edu.
University SafetyThe Western Carolina University Annual Safety Report is available online at
University Annual Safety Report
or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.
Applicant Documents
Required DocumentsCover Letter/Letter of ApplicationResumeList of references
Optional Documents
DD-214NGB 23A (RPAS)DD256 or NGB22
Supplemental Questions
Required fields are indicated with an asterisk (*).*Do you require sponsorship?YesNo