Student Health Services Operations Manager

Montana State University Billings is a preferred employer in the region-WE WANT YOU!The following are reasons why you should join our team:•Work-life balance•Holidays-10 paid holidays per year and 1 Floating Holiday•Vacation- 15 days per year (New Employees to 10 years; after 10 years the accrual rate increases)•Sick Leave - Earned at an accrual rate of .0416125 for each hour in pay status.•Employee and Dependent Tuition Waiver•Opportunities to engage in professional development opportunities•Committed to employee wellness and access to a robust Employee Assistance Program•Medical Benefits that are robust and affordable•Visit MUS Benefits to learn more about our benefit package includingoMedical, Vision, and DentaloLife Insurance and Long Term Disability are incorporated into our benefits.oLearn more about our retirement benefits at MUS Retirement.•Opportunities for career growth and a variety of career paths•Campus vibrancy- coffee shops, FREE attendance to MSUB concerts, athletic events, and lectures, access to recreation center, library, etc.•Beautiful campus environment that features our MSUB Mile walking pathThis position serves as the Operations Manager for the Student Health Service. This position is responsible for the management and organization of the front office operations including scheduling, purchasing, medical records, etc., as well as manage the department’s electronic health record system, including training, resolving user problems, managing upgrades, etc.DUTIES and RESPONSIBILITIES:•Provides administrative support to SHS clinical staff•Address building maintenance and custodial issues.•Assist with departmental fiscal management•Performs client/customer service•Perform accounts payable services•Conducts human resources and payroll support duties•Perform oversight for electronic health record systems•Assist with software training for all employees •Support SHS information management including web, social media, SHS brochures, etc.QUALITIES:•Clinical ethical sensibilities, particularly regarding client-patient Confidentiality•Excellent customer services skills•Embrace diversity, able to work well with others and is open to improvement within the department•Attention to detail and accuracy•Effective verbal and written communication skills•Organized and able to maintain financial and patient record keeping•Working knowledge of office policy, procedures, and office equipment•Able to use a variety of computer software programs PHYSICAL DEMANDS:•General office environment with prolonged periods of computer work.•High level of interruptions requiring one to leave the desk area throughout the workday.•Ability to be mobile on campus.Experience Required: Three years office experience and/or equivalent combination of education and experience. CPR certification upon hire OR within the first 3 months of employment.Experience Preferred: Work experience in a higher education environment, working knowledge of Banner software or compatible information database, working knowledge of Medicat electronic health record system, and work experience in a medical office.Montana State University Billings is committed to providing a working and learning environment free from discrimination. As such, the University does not discriminate in the admission, access to or conduct of its educational programs and activities nor in its employment policies and practices on the basis of race, color, religion, national origin, ethnicity, creed, service in the uniformed services (as defined in state and federal law), veteran status, gender, age, political beliefs, marital or family status, pregnancy, physical or mental disability, genetic information, gender identity, gender expression, or sexual orientation or preference. In support of the University’s mission to be inclusive and diverse, applications from qualified minorities, women, veterans and persons with disabilities are highly encouraged.Montana State University Billings makes accommodation for any known disability that may interfere with an applicant’s ability to compete in the hiring process or an employee’s ability to perform the duties of the job. In compliance with the Montana Veteran’s Employment Preference Act, MSU Billings provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference or request accommodation, contact the Human Resources Office, Montana State University Billings, 1500 University Drive, Billings, MT 59101-0298, 406-657-2278, employment@msubillings.edu.MSU Billings Non-Discrimination Policy and Discrimination Grievance Procedures can be located on the MSU Billings Website: http://www.msubillings.edu/humres/eeos.htmTO APPLY: https://employment.msubillings.edu/postings/7228