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Aqua America

Distribution Technician

Aqua America, Ashtabula, OH, United States


At Aqua, a subsidiary of Essential Utilities, Inc., we know that water is a precious resource - one that plays a critical role in sustaining life. That's why we take seriously our mission: protecting and providing Earth's most essential resource. At Aqua, we are guided by a set of principles that embody the character of our company and inspire our work together. They are embedded within our business practices and our behavior. We are proud to be united by integrity, respect and the pursuit of excellence to be the best we can be for the customers and communities we serve. Together, the women and men of Aqua, a subsidiary of Essential Utilities, Inc. serve 1 million customers across eight states. Aqua uses science, technology, capital investments, and amazing talent to provide communities with clean, safe drinking water and responsibly return wastewater to our rivers and streams. Join our team and make a difference! ESSENTIAL DUTIES: Maintains equipment at the assigned water production facilities and booster stations. Operates and maintains water distribution systems including water mains, valves, hydrants, service lines, etc. Completes service work orders, updates and maintains appropriate system documentation of activities using company technology and closes work orders in the work order management system in accordance with department policies and procedures. Ensures daily work complies with OEPA and PUCO regulatory requirements for operations. Ensures that daily work complies with established company safety policies. Operates and performs maintenance on all equipment and vehicles used in the maintenance of the water system. Reads and interprets maps, drawings and schematics to include GIS data. Performs field service representative and meter reading work as assigned. Interacts with internal employees and external customers regularly. Communicates via email and text as needed to keep clients and management informed of work status. All other duties as assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function(s). QUALIFICATIONS: A high school diploma or GED equivalent. A valid U.S. driver's license. A valid Commercial Driver's License (CDL-A) or must acquire one within the time frame specified in the bargaining unit agreement. Hold OEPA Class I Distribution License or obtain one within the time frame specified in Bargaining Unit agreement. Hold competent person certification per Bargaining Unit agreement or obtain within specified time period. Company may require the employee to pass reasonable tests--oral, written or practical--to determine his/her qualifications. KNOWLEDGE, SKILLS AND ABILITIES: Must be proficient at using computer/tablet Window based applications Excellent written and verbal communications skills; communicate effectively (clearly, concisely and professionally) with internal customers Strong customer service skills Ability to work well under pressure Ability to work on multiple projects simultaneously and adapt to changing priorities in a fast-paced environment A team player able to work effectively in a team fostered multi-tasking environment WORKING CONDITIONS/PHYSICAL DEMANDS: May be subject to extreme temperatures, noise, wet and/or humid conditions, mechanical, electrical, gas exposure hazards, fumes, dusts, mists, gases and /or poor ventilation atmospheric conditions. Ability to lift and carry up to 100 pounds. Working conditions may include travel to work sites of Essential Utilities and/or other constituents (if applicable) Must be available to be on call nights and on weekends to adequately staff a 24 hour/7-day operation Overtime required The physical demands are representative of those t