Chesapeake Employers Insurance Company
Claims Adjuster or Sr. Claims Adjuster (Floater)
Chesapeake Employers Insurance Company, Towson, Maryland, United States, 21286
Who We Are
Chesapeake Employers' Insurance Company is a purpose-driven organization dedicated to improving the lives and livelihoods of our policyholders, injured workers, team members, and the community. As a leading workers' compensation specialty insurer in the mid-Atlantic region, we take pride in being a force for good. Our 350 team members are committed to making a positive impact every day in the lives of all our stakeholders. Join our motivated, professional team as we foster a culture of values, teamwork, innovation, and collaboration. Established in 1914, Chesapeake Employers Insurance, headquartered in Towson, Maryland, has over a century of experience, a strong financial foundation, and an "A" rating from AM Best.
Claims Adjuster Position SummaryIndependently investigate, evaluate, negotiate, settle and adjust claims in accordance with MD Workers' Compensation Law and internal Guidelines.
Duties and ResponsibilitiesIndependently investigates assigned claims, following sound claims handling techniques in accordance with company claim philosophy and quality assurance standards, and in accordance with the Maryland Compensation Law.With limited assistance from unit supervisor, review all relevant data, evaluates claims, determines coverage & compensability, set reserves and negotiates settlement within settlement authority.Documents files with necessary reports, investigative notes, and other data as may be required by the Maryland Workers' Compensation Law, the company and the unit supervisor. Advise supervisor on status of problematic claims.- Prepares files for hearing, develops defense of issues, identifies witnesses and makes decisions regarding appeals.Attends hearings, mediations, settlement conferences, pre-trial hearings and fraud trials.Provide superior customer service to all internal and external stakeholders and the claims public. Complies with standards for service and prompt contact. Keeps agents and policyholders informed of claim status as appropriate. Anticipates and promptly responds to all issues and concerns.Manages personal caseload effectively in accordance with claims standards and guidelines and demonstrate the ability to learn, develop and manage complex cases.Demonstrates effective understanding of worker compensation claim handling to include evaluation and calculation of average weekly wage, disability ratings, reserves.Demonstrates an understanding of the impact of Medicare on workers compensation claims to includes Medicare-Set Asides and Conditional payments.Performs other duties as may be dictated by department circumstances.Pursuit of continued education and professional development of industry knowledgeSkills, Education and Experience
Bachelor's degree and 2 - 4 years of industry related experience or 5- 8 years equivalent work experience including 3 years of workers compensation claims adjusting.Attainment of AIC certification or comparable certification in insurance.Knowledge of claims basics including administrative, procedures and processes, law, reserving, investigation, calculation of benefits, case management, fraud, subrogation, etc.Must be a detail-oriented, flexible self-starter, with excellent written and verbal communication skills, capable of handling multiple tasks in a challenging environment.Bilingual skills strongly preferred.Positional Competencies
Bias for ActionDeliver ResultsPersonal LeadershipKnowledge SharingService and Sales ExcellenceTeamwork and CommunicationSenior Claims Adjuster Position Summary:
Independently investigate, evaluate, negotiate, settle and adjust claims in accordance with MD Workers' Compensation Law and internal Guidelines, manage more complex claims and mentor others.
Duties and Responsibilities
Independently investigates claims, following sound claims handling techniques in accordance with company claim philosophy and standards, and in accordance with the Maryland Compensation Law.Reviews all relevant data, evaluates claims, determines coverage and compensability and negotiates within settlement authority.Documents files with necessary reports, investigative notes, and other data as may be required by the Maryland Workers' Compensation Law, the company and the unit supervisor. Keeps unit supervisor advised on status of problem claims.Prepares files for hearing, develops defense of issues, identifies witnesses and makes decisions regarding appeals.Attends hearings, mediations, settlement conferences, pre-trial hearings and fraud trials for assigned files, and accompanies less experienced personnel as requested.Assists in the training and development of staff and, upon request, assumes supervisory duties in supervisor's absence.Provides superior service to policyholders, agents and the claims public. Complies with standards for service and prompt contact. Keeps agents and policyholders informed of claim status as appropriate. Anticipates and promptly responds to all issues and concerns.Manages personal caseload effectively in accordance with claims standards.Performs other duties as may be dictated by department circumstances.Skills, Education and Experience
Bachelor's degree and 4-7 years of claims adjusting experience or 10 years equivalent work experience including 5 years of workers compensation claims adjusting and AIC designation or comparable designation.Ability to evaluate lost time cases of 6 months or greater, negotiate permanent disability cases, manage litigated cases, provide guidance and interpretation of WC laws, and serve as a mentor for claims adjusters.Basic keyboarding and math skills.Bilingual skills preferred.Must be a detail-oriented, flexible self-starter, with excellent written and verbal communication skills, capable of handling multiple tasks in a challenging environment.Postional Competencies
Customer Experience ManagementAnalytical Thinking/Problem SolvingCommunicating EffectivelyDecisivenessDrive for ResultsOrganizational/Time ManagemenPhysical Demands
While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, handle or feel objects, tools or controls; reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, crouch or crawl. The employee may occasionally lift up to 30 pounds. Specific vision abilities are required which include, close vision, peripheral vision and the ability to adjust focus.
Work Environment
Office environment. The noise level is usually moderate.
What We OfferWe offer a competitive benefits package that includes health, vision, and dental coverage, a robust PTO plan, an 8% employer contribution to retirement regardless of team member contribution, educational assistance, and opportunities to participate in team member appreciation events. Additionally, we provide STD, LTD and group life insurance 1X a team members salary. You'll also enjoy free tickets to community attractions, all part of our commitment to providing a high quality of work life. You will have the flexibility to thrive in a hybrid work environment and an opportunity to participate in development and volunteer programs.
Other details
Pay Type SalaryMin Hiring Rate $62,420.00Max Hiring Rate $84,270.00Required Education Bachelor's Degree
Apply Now
Chesapeake Employers' Insurance Company is a purpose-driven organization dedicated to improving the lives and livelihoods of our policyholders, injured workers, team members, and the community. As a leading workers' compensation specialty insurer in the mid-Atlantic region, we take pride in being a force for good. Our 350 team members are committed to making a positive impact every day in the lives of all our stakeholders. Join our motivated, professional team as we foster a culture of values, teamwork, innovation, and collaboration. Established in 1914, Chesapeake Employers Insurance, headquartered in Towson, Maryland, has over a century of experience, a strong financial foundation, and an "A" rating from AM Best.
Claims Adjuster Position SummaryIndependently investigate, evaluate, negotiate, settle and adjust claims in accordance with MD Workers' Compensation Law and internal Guidelines.
Duties and ResponsibilitiesIndependently investigates assigned claims, following sound claims handling techniques in accordance with company claim philosophy and quality assurance standards, and in accordance with the Maryland Compensation Law.With limited assistance from unit supervisor, review all relevant data, evaluates claims, determines coverage & compensability, set reserves and negotiates settlement within settlement authority.Documents files with necessary reports, investigative notes, and other data as may be required by the Maryland Workers' Compensation Law, the company and the unit supervisor. Advise supervisor on status of problematic claims.- Prepares files for hearing, develops defense of issues, identifies witnesses and makes decisions regarding appeals.Attends hearings, mediations, settlement conferences, pre-trial hearings and fraud trials.Provide superior customer service to all internal and external stakeholders and the claims public. Complies with standards for service and prompt contact. Keeps agents and policyholders informed of claim status as appropriate. Anticipates and promptly responds to all issues and concerns.Manages personal caseload effectively in accordance with claims standards and guidelines and demonstrate the ability to learn, develop and manage complex cases.Demonstrates effective understanding of worker compensation claim handling to include evaluation and calculation of average weekly wage, disability ratings, reserves.Demonstrates an understanding of the impact of Medicare on workers compensation claims to includes Medicare-Set Asides and Conditional payments.Performs other duties as may be dictated by department circumstances.Pursuit of continued education and professional development of industry knowledgeSkills, Education and Experience
Bachelor's degree and 2 - 4 years of industry related experience or 5- 8 years equivalent work experience including 3 years of workers compensation claims adjusting.Attainment of AIC certification or comparable certification in insurance.Knowledge of claims basics including administrative, procedures and processes, law, reserving, investigation, calculation of benefits, case management, fraud, subrogation, etc.Must be a detail-oriented, flexible self-starter, with excellent written and verbal communication skills, capable of handling multiple tasks in a challenging environment.Bilingual skills strongly preferred.Positional Competencies
Bias for ActionDeliver ResultsPersonal LeadershipKnowledge SharingService and Sales ExcellenceTeamwork and CommunicationSenior Claims Adjuster Position Summary:
Independently investigate, evaluate, negotiate, settle and adjust claims in accordance with MD Workers' Compensation Law and internal Guidelines, manage more complex claims and mentor others.
Duties and Responsibilities
Independently investigates claims, following sound claims handling techniques in accordance with company claim philosophy and standards, and in accordance with the Maryland Compensation Law.Reviews all relevant data, evaluates claims, determines coverage and compensability and negotiates within settlement authority.Documents files with necessary reports, investigative notes, and other data as may be required by the Maryland Workers' Compensation Law, the company and the unit supervisor. Keeps unit supervisor advised on status of problem claims.Prepares files for hearing, develops defense of issues, identifies witnesses and makes decisions regarding appeals.Attends hearings, mediations, settlement conferences, pre-trial hearings and fraud trials for assigned files, and accompanies less experienced personnel as requested.Assists in the training and development of staff and, upon request, assumes supervisory duties in supervisor's absence.Provides superior service to policyholders, agents and the claims public. Complies with standards for service and prompt contact. Keeps agents and policyholders informed of claim status as appropriate. Anticipates and promptly responds to all issues and concerns.Manages personal caseload effectively in accordance with claims standards.Performs other duties as may be dictated by department circumstances.Skills, Education and Experience
Bachelor's degree and 4-7 years of claims adjusting experience or 10 years equivalent work experience including 5 years of workers compensation claims adjusting and AIC designation or comparable designation.Ability to evaluate lost time cases of 6 months or greater, negotiate permanent disability cases, manage litigated cases, provide guidance and interpretation of WC laws, and serve as a mentor for claims adjusters.Basic keyboarding and math skills.Bilingual skills preferred.Must be a detail-oriented, flexible self-starter, with excellent written and verbal communication skills, capable of handling multiple tasks in a challenging environment.Postional Competencies
Customer Experience ManagementAnalytical Thinking/Problem SolvingCommunicating EffectivelyDecisivenessDrive for ResultsOrganizational/Time ManagemenPhysical Demands
While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, handle or feel objects, tools or controls; reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, crouch or crawl. The employee may occasionally lift up to 30 pounds. Specific vision abilities are required which include, close vision, peripheral vision and the ability to adjust focus.
Work Environment
Office environment. The noise level is usually moderate.
What We OfferWe offer a competitive benefits package that includes health, vision, and dental coverage, a robust PTO plan, an 8% employer contribution to retirement regardless of team member contribution, educational assistance, and opportunities to participate in team member appreciation events. Additionally, we provide STD, LTD and group life insurance 1X a team members salary. You'll also enjoy free tickets to community attractions, all part of our commitment to providing a high quality of work life. You will have the flexibility to thrive in a hybrid work environment and an opportunity to participate in development and volunteer programs.
Other details
Pay Type SalaryMin Hiring Rate $62,420.00Max Hiring Rate $84,270.00Required Education Bachelor's Degree
Apply Now