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Baltimore County

Senior Claims Adjuster (Non-Supervisory)

Baltimore County, Towson, Maryland, United States, 21286


Salary:

$77,104.00 - $84,254.00 Annually

Location :

Towson, MD

Job Type:

MERIT

Job Number:

1.192 11-2024 LAW

Department:

LAW

Opening Date:

11/14/2024

Closing Date:

Continuous

Pay Schedule XII, Grade 3M

A vacancy exists in the Office of Law.

A list of eligible applicants will be established based on the examination as outlined below.

Current and future vacancies occurring in any Office or Department of Baltimore County General Government may be filled from the list of eligible applicants.

All interested transfer and promotional candidates must apply at this time.

List all

promotions

and changes in job duties due to

reclassification

as separate work experiences on your application. Applicants must include the dates of the promotions and reclassifications.

Note:

Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.

You can attach your transcript(s) or license(s) to your application.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.Examples of Duties

Under general supervision, oversees and manages the investigation and settlement of Workers' Compensation or liability claims against the County's self-insurance fund.

May assign, review, and oversee the work of Claims Adjusters and others in the review, analysis, and settlement of workers' compensation or liability claims filed against the County's self-insurance fund.Oversees the investigation of claims and reports of injuries and accidents arising from County operations. Reviews bills and corresponding reports related to claims to determine if compensable under State law and County policies. Interprets data to identify risk exposure and recommend corrective or preventative measures, where needed, to reduce accidents and injuries.Oversees the investigation of claims and reports of damage to County insured property or vehicles. Investigates claims alleging negligent operation of County insured vehicles. Receives, analyzes and processes claims alleging injury or damages arising out of condition of County insured property, County operations, or actions of County employees or volunteers. Determines the type of investigation required.Documents and maintains detailed claim files. Compares data on claim form with physician's statements, police investigative reports, damage appraisal reports, and other records to ascertain completeness and validity of claims. Identifies claims for subrogation and pursues recovery of funds from third party.Prepares statistical, narrative, or other reports. Performs the claims handling function in compliance with Maryland Workers' Compensation Law, Baltimore County policies, and the policies and procedures of the Claims Management Unit. Establishes appropriate reserves and resolution plans on all claims. Coordinates claim function with other activities of the Claims Management Unit. Assists in the preparation of claims for hearings and/or trials by gathering pertinent information and forwarding documentation to the Office of Law. May attend hearings or court proceedings as needed.Examples of Other DutiesParticipates in developing and implementing new or revised policies and procedures. Performs other related duties as required.

(NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed.Qualifications

Required QualificationsGraduation from an accredited college or university with a bachelor's degree preferably in business or public administration, risk management; law, or a closely related fieldplusfour years' experience in adjusting and managing insurance claims for worker's compensation, vehicle liability, and/or general liability. (Additional experience may be substituted on a year-for-year basis for the required education. Additional education in business or public administration, risk management, law, or a closely related field may be substituted on a year-for-year basis for the required experience.)

Knowledge, Skills, and Abilities (Entry Level)Thorough knowledge of claims adjustment related to workers' compensation, vehicle liability, and/or general liability. Knowledge of insurance laws and regulations. Knowledge of self-insurance programs. Knowledge of subrogation claims.

Skill in investigating, negotiating, and settling insurance claims. Skill in reading and interpreting various reports and documents in order to resolve claims issues. Skill in maintaining detailed claim records. Skill in preparing narrative and statistical reports.

Ability to analyze insurance risk. Ability to establish and maintain effective working relationships with various contacts. Ability to communicate effectively.

Knowledge, Skills, and Abilities (Full Performance)Thorough knowledge of the principles and practices of self-insurance programs. Knowledge of the principles of loss control and risk exposures common to governmental operations. Knowledge of Maryland Workers' Compensation laws, rules, and regulations. Knowledge of the organizational structure and functions of County government. Knowledge of County and departmental rules, regulations, policies, and procedures.

Skill in administering claims through a self-insurance funded program.

Licenses and CertificatesPossession of a valid driver's license equivalent to a non-commercial, class C Maryland driver's license is required at the time of appointment.

Proof of Licenses, Certifications and EducationApplicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable.Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.Proof of Degree EquivalencyApplicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (www.WES.org)

Mail or deliver documents to:ATTN: Senior Claims Adjuster (Non-Supervisory)Office of Human ResourcesBaltimore County Government308 Allegheny Ave.Towson, MD 21204

You can attach your transcript(s) or license(s) to your application.EXAMINATION PROCEDUREApplicants will be qualified based on an evaluation of their training and experience, as stated on their application. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes.Conditions of Employment

Physical and Environmental ConditionsThe work of this classification is essentially sedentary. Some positions may require travel to other work sites.

Employment Background InvestigationApplicants selected for an appointment to a position in Baltimore County must successfully complete an employment background investigation, including, but not limited to a criminal background, education, and fingerprint check.

Employment Benefits for Full-Time, Merit or Classified Employees

Baltimore County General Government offers the following benefits to full-time,merit or classified employees. Some benefits vary for sworn employees of the Police and Fire Departments. New employees are eligible for benefits upon hire, unless noted otherwise.

Equal Opportunity EmployerBaltimore County is an equal opportunity employer and encourages minority, female and disabled applicants.

Smoke free workplaceAll Baltimore County offices are smoke free.

Drug free workplaceBaltimore County provides a drug free workplace. Prospective employees are required to submit to urinalysis drug testing as part of the pre-employment physical examination.

Salary

Annual Salary review

- Step increases may be granted on anniversary date based on satisfactory job performanceGeneral Increases

- Cost of living increases and adjustments may be granted as legislated.Longevity Increases

- In accordance with the specific pay schedule, a full-time merit or classified employee may receive a longevity increase, equivalent to one step, upon completion of a certain number of years of classified service with the County.

Employee Assistance ProgramOur Employee Assistance Program provides confidential and professional assessment and referral assistance for employees and eligible dependents in the household who are experiencing personal problems that may be affecting work performance, job satisfaction, or overall quality of life.

Health InsuranceHealth Insurance benefits elected become effective the first day of the month following the date of hire if the employee has completed online enrollment prior to that date. New employees must enroll within thirty (30) calendar days of hire. Plans offered include:

Medical, Prescription, Dental and Vision insurance.

Flexible Spending AccountsOpportunity to set aside pre-tax dollars, through payroll deduction, for eligible unreimbursed medical care expenses and/or dependent care costs.

Life InsuranceEmployees may elect basic term life insurance for themselves equal to one time the employee's annual salary, rounded to the next higher $1,000. Employees contribute a portion of the premium through monthly payroll deductions. The County also offers an Additional/Employee paid Life Insurance plan with coverage up to $100,000.

RetirementEmployees are required to participate in the Baltimore County Employees' Retirement System (ERS), with very limited exceptions.

Paid LeavePaid benefits listed below vary depending upon the Classification.

Sick LeaveVacation LeavePersonal LeaveHolidaysBereavement LeaveJury LeaveMilitary Leave

Baltimore County Employees Federal Credit UnionMembership in Baltimore County Employees Federal Credit Union offers a full range of savings programs, loans, checking, direct deposit, payroll deduction, savings bonds, and other financial services.

Direct DepositPayroll through direct deposit to the financial institution selected by employee is required.

Educational Assistance70 to 80 percent tuition reimbursement following successful completion of pre-approved courses related to position. Amount of reimbursement and fiscal year dollar limitations vary with bargaining group.

Deferred CompensationNationwide Retirement Solutions offers a 457 retirement plan allowing for payroll contributions of tax deferred dollars to investment options of your choice.

DisclaimerThis is only a summary of benefits and policies in Baltimore County. Any benefit or policy may be changed at any time at the discretion of the administration. This summary does not constitute an express or implied contract, nor does it constitute a guarantee that your employment relationship will continue for any specified period of time or end only under certain conditions.