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Comerica Incorporated

Sr Manager IAM Operations Dallas or Detroit metro

Comerica Incorporated, Frisco, TX


Senior Manager IAM Operations

The Senior Manager IAM Operations possesses in-depth knowledge and experience leading a team of IAM Administrators, Analysts, SREs in support of an Enterprise Identity and Access Management (IAM) program. This leader should have experience with Identity & Access Management enterprise solutions and business process engineering as it relates to workforce identity management. The manager should also have experience with driving process transformation, to align people, process, and technology in support of Identity Governance and Administration (IGA); RBAC and automation. Responsibilities include ensuring stability of IAM platforms and/or services, resolution of incidents, problem management, maintenance, support, change control, and automation of processes.

Position Responsibilities:
Strategy
  • Partner with corporate functional leaders and execute a technology strategy that will enhance overall business capabilities.
  • Stay abreast of technology industry trends and best practices.
  • Continuously transform the organization to increase efficiencies and reduce overall expense.
  • Partner with innovation team to test and learn emerging technology and its viable applicability to enhance corporate business capabilities.

Delivery Planning and Execution
  • Create, prioritize, plan and execute portfolio/product roadmaps through collaboration with Product Management and DevOps, including the on-going resequencing of projects in the portfolio roadmap as priorities shift.
  • Complete 90% of projects within 5-10% of approved funding and 1 month of baselined completion date. Reduce time to market by utilizing Agile methodologies.
  • Provides insights on risks based on broad experience.
  • Develops project risk profile, mitigation plan and contingency plan.

Technology/Operational/ Risk Control
  • Lead integration and synergy between architecture/technology planning and development initiatives, providing direction and decisions in application development to support platforms.
  • Cultivate good system management disciplines including clearly defined and documented roles and responsibilities, documented phase processes and checkpoint and detailed planning for system deployment.
  • Ensures compliance and control activities support technology and enterprise business objectives and are aligned with executive risk tolerances and expectations.
  • Ensures processes and controls within assigned area to enhance performance, security, reliability and availability of systems.
  • Drive a continuous improvement and compliant culture through documented policies, procedures and architecture.

Leadership
  • Leads large size technical project teams or programs that span the enterprise.
  • Manage the financials of the assigned area with attention to the details of budgets while exhibiting a strict cost discipline and financial performance.
  • Manage and develop team cultivating a spirit of one team with shared goals and objectives.
  • Select, motivate and retain high performing talent. Work with senior leaders to evolve culture and organizational behavior, elevating technology into a strategic partner.
  • Act as the principal technology advisor to corporate organizations and a champion for identifying, leading, and driving information technology transformation.