Fraud Oversight Specialist

Fraud Oversight Specialist

The Fraud Oversight Specialist is responsible for assisting Fraud Risk Oversight Manager in developing and delivering on an second line oversight program of the Fraud Risk across Comerica in alignment with ORM framework and corporate objectives. This position is critical to the success of the Risk Management Lifecyle and will require a broad understanding of fraud risk across multiple business products (Retail, Commercial and Payment... ) to be able to identify, assess, monitor, and report fraud risk via the operational risk routine (Issue monitoring, RCSA assessment, event review, independent risk assessment, monitoring of the adherence to the fraud policies....) . Additional ancillary projects may be assigned as needed.

The right candidate will:

• Demonstrated industry experience related to Fraud and Operational Risk.
  Synthesize inputs, from all cross-functional constituents, to define the strategy, supporting framework, and execute against associated actions.
• Be results driven and work independently to complete assignments with a strong attention to detail, with the ability to organize and prioritize as necessary.
• Handle difficult and stressful situations with professional composure.
• Demonstrate a natural curiosity to learn and proactively seek out information.
• Translate and educate 1LOD to enable and drive business relevant implementation of Second
• Line of Defense (2LOD) risk management frameworks, policies, taxonomies, and inventories.

Position Responsibilities:

Program Management, Development and Strategy

• Help develop, socialize, and codify Fraud risk standard (which would include standard replated to Id theft program, fraud identification and reporting, authentication standards, internal theft) and subordinate policies and procedures.
• Develop reporting capabilities and structure to support transparency, awareness, and risk decision-making capabilities.
• Develop supporting communication plan to ensure stakeholder awareness of progress against required actions and associated timelines.
• Develop training / guidance materials for all impacted colleagues across the organization.
• Help define, review, and articulate regular reporting on fraud performance to business partners, including insights and recommendations to improve program effectiveness.
• Provide guidance and support to impacted stakeholders on program compliance and identify potential risk mitigation strategies.
• Facilitate communication and coordination within the second line of defense risk/program owners, line of business accessors, and the reporting team.

Execute on the Business Oversight for Fraud Risk

• Ensure business partner adherence to the oversight program in compliance with policy and regulatory requirements.
• Execute on ORM (Operational Risk Management) framework to oversee all first line business functions as it relate to fraud risk (Consumer, Commercial , Wealth, Payment , Corporate functions).

Business Partnering

• Partners and engages with relevant business partners at varying levels in the organization to develop and maintain a strong risk mitigation that meet the defined risk appetite.
• Drives a strong enterprise risk culture by fostering rigor and discipline focused on risk and compliance awareness, ethical business practices, transparency, and escalation.
• Collaborates with and supports other second line framework (like operational loss events) and Business Risk Control teams to ensure alignment with the fraud policies.

Support the development and or execution of other Operational Risk activities

• On an ad hoc basis, you may be ask to also support other operational risk framework changes that require the development or execution of new program or structure to meet the Operational Risk organization need.