Airport Concessions Manager – Facilities

General Description and Classification Standards

This position ensures all airport facilities operate within federal, state, and local regulations and comply with standards relating to building codes, safety codes, and environmental regulations. Duties include but are not limited to providing concession planning and development to increase revenue and improve customer service; managing the implementation of the assigned project phases indicated in the Planning and Development (P&D) Project Execution Plan; assisting in maintaining the Capital Improvement Plan; assisting in the further development of P&D by contributing to the overall goals; and assisting with asset management activities. This is an experienced professional who routinely exercises project leadership over projects, trains other professionals, or serves as a specialized subject matter expert in one or more specific areas. This is NOT a routine promotional level and the specific justification for classification at this level must be documented.

Supervision Received

Works under very general supervision. May work independently or with other skilled or semi-skilled workers with responsibility for completion of assigned tasks.

Essential Duties & Responsibilities:  These are typical responsibilities for this position and should not be construed as exclusive or all inclusive.  May perform other duties as assigned.

• Supports and oversees Concessionaires access and utilization of the VFA Capital Planning and Asset Management Software (SAGES) software architectural design, delivery, and maintenance purposes.

• Establishes a project model that defines business requirements relating to Concessionaire assets, formulates design ideas, and identifies areas of improvement.

• Acts as a liaison with the Department of Aviation Concessions units and AATC (Property Management) to provide concession expertise and planning assistance for the efficient and productive use of the Airport's facilities.

• Ensures assigned projects are properly planned, designed, and implemented in compliance with the approved scope, schedule, and budget and in accordance with the appropriate policies and procedures and other requirements of the DOA including safety and diversity goals and coordinates between the planning and design staff and appropriate stakeholders which may include DOA, AATC, Airlines.

• Maintains and improves all maintenance projects regarding the functionality and safety of airport facilities for the DOA. This includes assessments of airport facilities and generating reports that identify deficiencies and recommended solutions.

• Designs and executes an appropriate plan to obtain executive approval of all necessary routine project steps as well as changes management and ensures all legislation is prepared and submitted on schedule for assigned projects to meet city council agenda dates.

• Ensures proper management of the project team and holds regular review sessions with the appropriate staff, consultants, contractors, and program organizations.

• Manage and evaluate the DOAs tenant construction projects.

• Coordinate with outside consultants and contractors during the design and construction phases and make recommendations to help resolve and improve areas of noncompliance.

• May perform other duties as assigned.

Decision Making

Direction received is very general and focuses on urgency, timeliness of communication and end results. In the role, you will be the liaison and work across the enterprise with a focus typically in full collaboration.

Leadership Provided

Typically has formal project management and/or skills development responsibilities.

Knowledge, Skills & Abilities  This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully.  It is not an exhaustive list.

It is not an exhaustive list. Knowledge of facilities management, architecture, aviation business, construction, asset management, properties, and finance, as well as building system design; knowledge of and daily use of engineering, planning, and design terminology as well as construction management terminology; retail, restaurant, airline, and legal knowledge is desirable; broad knowledge of all facets of profession and related fields. Consultants may have deep knowledge of one or more specialized areas; leaders would typically have extensive general knowledge and some specialized knowledge. Proficient technical and leadership skills; presentation skills are desirable. Skills in listening and communicating to effectively convey information verbally and in writing. Ability to persuade and/or negotiate to achieve results; ability to adapt extensive knowledge to new environments or circumstances; ability to develop professional and leadership skills in others; ability to build partnerships across the organization; ability to write reports, business plans and correspondence.