Sr. Manager, Learner Technology

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. If you share in our passion for teamwork and our vision to revolutionize industries, we want you to fast-forward your career at Comcast.Job SummaryResponsible for managing the development and execution of technology platforms, tools utilization and processes which support business objectives through growth and performance improvement. Leads specialists through the co-creation process with the development of platforms and programs to support the learning of new knowledge and skills. Manages a team of exempt employees and provides subject matter guidance. Develops processes and procedures to drive department efficiencies and assists in meeting departmental budget.Core ResponsibilitiesImplements and supports the goals of the business, working closely with Curriculum Development and Communications teams to ensure consistent delivery of materials needed to identify business needs and opportunities for improving performance.Collaborates with internal stakeholders and external resources to support learning programs that address identified needs.Provides ongoing feedback and development to support specialists utilizing multiple evaluation techniques.Implements policies, procedures, and standard processes to ensure optimal delivery to the business.Implements tactical business plans to achieve operational and tactical goals.Analyzes current training practices and makes technology recommendations to improve learning delivery.Exercises independent judgment and discretion in matters of significance.Regular, consistent, and punctual attendance; must be able to work variable schedules as necessary.Other duties as assigned.Employees at all levels are expected to:Understand our Operating Principles; make them the guidelines for how you do your job.Own the customer experience - think and act in ways that put our customers first.Know your stuff - be enthusiastic learners and advocates of our technology and products.Win as a team - make big things happen by working together.Be an active part of the Net Promoter System.Drive results and growth.Respect and promote inclusion & diversity.Do what's right for each other and our communities.Disclaimer:This information has been designed to indicate the general nature and level of work performed by employees in this role.Skills:Customer Experience (CX); Technology Tools; Online Learning; Business; Instructional Design; People Management; Instructional Development.Salary:National Pay Range: $81,311.73 USD-$190,574.37 USD. Comcast intends to offer the selected candidate base pay within this range, dependent on job-related factors.Education:Bachelor's Degree preferred; Comcast may also consider applicants with relevant coursework and experience.Relevant Work Experience:7-10 Years

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