Madrigalpharma
Associate Director, Specialty and Trade Operations
Madrigalpharma, Conshohocken, Pennsylvania, United States,
About Madrigal:Madrigal is a biopharmaceutical company pursuing novel therapeutics for non-alcoholic steatohepatitis (NASH), also known as metabolic dysfunction associated steatohepatitis (MASH). Our first therapy, Rezdiffra (resmetirom), was granted accelerated approval by the U.S. Food and Drug Administration (FDA) for the treatment of adults with NASH with moderate to advanced liver fibrosis (consistent with stages F2 to F3 fibrosis) and is being studied in a Phase 3 trial for the treatment of NASH with compensated cirrhosis.
Role Overview:The Associate Director, Specialty and Trade Operations is responsible for directing, monitoring, and enhancing specialty pharmacy operations within Madrigal’s Market Access and Trade team. The AD manages the dispensing operations across the channel to drive continuous improvement in patient access and adherence, while delivering a best-in-class patient and prescriber experience. This individual collaborates with key internal stakeholders including Patient Access, Marketing, Medical Affairs, Regulatory, Legal, and the Market Access field team to identify patient access opportunities and implement impactful solutions. Additionally, the AD engages external stakeholders in day-to-day program operations and analysis of key data and KPIs to ensure contractual obligations are meeting/exceeding obligations. This position reports to the Senior Director, Specialty and Trade Operations.
Position Responsibilities:Acquire and maintain deep understanding of NASH disease state, Rezdiffra clinical data and commercialization strategyClosely monitor SP performance to ensure contractual obligations are meeting / exceeding obligationsImplement specialty pharmacy program services, enhancements, and operational efficiencies with the goal of positively impacting patient access, adherence, awareness, and affordabilityMaintain SP program correspondence, scripting, and collateral via internal legal and regulatory approval processesPartner with internal operations and data analytics teams to continuously evaluate and analyze specialty pharmacy vendor performance relative to goals and objectivesLead Quarterly Business Reviews (QBR’s) and other summits with specialty pharmacies; prepare all materials, communicate expectations to vendors, and continuously drive performance while identifying key insights to incorporate into strategic planning effortsCollaborate closely with Consumer Marketing and Patient Access teams to enhance SP programs to continuously meet the needs of HCP’s and patientsDevelop and communicate key messages to internal and external channel partnersOversee operational plans, project budgets, expenses, and timelinesCreate and maintain necessary policies, procedures, and business rules for all distribution programsConsistently deliver measurable business outcomes based on program-level key performance indicators (KPIs) and provide timely program-level reporting to leadershipConsistently deliver outcomes with cross functional impact, tackle projects with increased complexity, and influence change management to operations function across internal teamsEnsure the highest level of ethics, quality, and compliance by demonstrating in depth knowledge of laws that govern market access and channel activitiesConduct all activities in compliance with all applicable federal, state and local laws and regulations and company policiesQualifications and Skills Required:Bachelor’s degree required; advanced degree in Business or Pharmacy preferred5+ years of related experience in the biopharma industry with a proven, consistent history of high performance in a broad range of leadership roles of increasing responsibilities3 - 5 years of healthcare industry customer/vendor management experience strongly preferred3+ years of experience operationalizing specialty pharmacy programs and networks requiredAbility to develop insights from data trends to improve program performanceExperience with pre-launch drugs and new product launches preferredAbility to work effectively within a cross-functional team and in an environment of rapid changeExcellent written, organizational, verbal, presentation, and communication skills a mustProficient in MS Office products including PowerPoint, Word, and ExcelTravel (approximately 20%)
Compensation:Base salary is determined by several factors that include, but are not limited to, a successful candidate's qualifications, skills, education, experience, business needs, and market demands. The role may also be eligible for bonus, equity, and comprehensive benefits, which include flexible paid time off (PTO), medical, dental, vision, and life and disability insurance.Madrigal is an Equal Opportunity Employer. All employment is decided on the basis of qualifications, merit, and business need. Applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex gender identity, sexual orientation, national origin, age, disability, protected veteran or disabled status, or other characteristic protected by applicable federal, state, or local law.
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Role Overview:The Associate Director, Specialty and Trade Operations is responsible for directing, monitoring, and enhancing specialty pharmacy operations within Madrigal’s Market Access and Trade team. The AD manages the dispensing operations across the channel to drive continuous improvement in patient access and adherence, while delivering a best-in-class patient and prescriber experience. This individual collaborates with key internal stakeholders including Patient Access, Marketing, Medical Affairs, Regulatory, Legal, and the Market Access field team to identify patient access opportunities and implement impactful solutions. Additionally, the AD engages external stakeholders in day-to-day program operations and analysis of key data and KPIs to ensure contractual obligations are meeting/exceeding obligations. This position reports to the Senior Director, Specialty and Trade Operations.
Position Responsibilities:Acquire and maintain deep understanding of NASH disease state, Rezdiffra clinical data and commercialization strategyClosely monitor SP performance to ensure contractual obligations are meeting / exceeding obligationsImplement specialty pharmacy program services, enhancements, and operational efficiencies with the goal of positively impacting patient access, adherence, awareness, and affordabilityMaintain SP program correspondence, scripting, and collateral via internal legal and regulatory approval processesPartner with internal operations and data analytics teams to continuously evaluate and analyze specialty pharmacy vendor performance relative to goals and objectivesLead Quarterly Business Reviews (QBR’s) and other summits with specialty pharmacies; prepare all materials, communicate expectations to vendors, and continuously drive performance while identifying key insights to incorporate into strategic planning effortsCollaborate closely with Consumer Marketing and Patient Access teams to enhance SP programs to continuously meet the needs of HCP’s and patientsDevelop and communicate key messages to internal and external channel partnersOversee operational plans, project budgets, expenses, and timelinesCreate and maintain necessary policies, procedures, and business rules for all distribution programsConsistently deliver measurable business outcomes based on program-level key performance indicators (KPIs) and provide timely program-level reporting to leadershipConsistently deliver outcomes with cross functional impact, tackle projects with increased complexity, and influence change management to operations function across internal teamsEnsure the highest level of ethics, quality, and compliance by demonstrating in depth knowledge of laws that govern market access and channel activitiesConduct all activities in compliance with all applicable federal, state and local laws and regulations and company policiesQualifications and Skills Required:Bachelor’s degree required; advanced degree in Business or Pharmacy preferred5+ years of related experience in the biopharma industry with a proven, consistent history of high performance in a broad range of leadership roles of increasing responsibilities3 - 5 years of healthcare industry customer/vendor management experience strongly preferred3+ years of experience operationalizing specialty pharmacy programs and networks requiredAbility to develop insights from data trends to improve program performanceExperience with pre-launch drugs and new product launches preferredAbility to work effectively within a cross-functional team and in an environment of rapid changeExcellent written, organizational, verbal, presentation, and communication skills a mustProficient in MS Office products including PowerPoint, Word, and ExcelTravel (approximately 20%)
Compensation:Base salary is determined by several factors that include, but are not limited to, a successful candidate's qualifications, skills, education, experience, business needs, and market demands. The role may also be eligible for bonus, equity, and comprehensive benefits, which include flexible paid time off (PTO), medical, dental, vision, and life and disability insurance.Madrigal is an Equal Opportunity Employer. All employment is decided on the basis of qualifications, merit, and business need. Applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex gender identity, sexual orientation, national origin, age, disability, protected veteran or disabled status, or other characteristic protected by applicable federal, state, or local law.
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