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Total Community Credit Union

Branch Manager

Total Community Credit Union, Taylor, Michigan, United States, 48180


Description:About Us!

Total Community Credit Union has been serving the local Downriver community for over 60 years. We are a full-service credit union specializing in competitive loan rates, low payments, and flexible terms to make it easy for almost anyone to achieve their financial goals. Here at TCCU our members are our focus, and employees operate as a family.

Branch Manager Position

TCCU is seeking an outstanding Branch Manager to join our team! This position is responsible for the effective performance and functionality of the credit union. Tasks include guiding and developing the tellers and member service team, coordinating branch operations, ensuring the safety of the building, confirming that policies and regulations are adhered to, and oversight in complex member transactions. Required skills include a proactive approach, exceptional leadership qualities, strong coaching skills, and the ability to identify areas for improvement and provide recommendations. Thorough knowledge of credit union operations and experience in leading a financial institution is ideal.

Benefits

We take pride in offering our team members exceptional benefits and paid time off including:

Medical insurance

Dental insurance

Vision insurance

Company paid life insurance

Company paid LTD, STD & AD&D

Company paid EAP

401(k) plan

401(k) match

Paid time off

Holiday pay

Requirements:Desired Education and Experience

A minimum of a high school diploma, GED, or equivalent is required.

A bachelor’s degree in leadership, business administration, finance, or related field is highly desirable.

5 years of experience in a similar role.

3 years of experience in a supervisory role.

Credit union or banking experience is necessary.

Skills Required

Thorough understanding of branch functions and roles included in the front-end.

Knowledge of financial rules and regulations and responsibilities relating to the Right to Privacy Act, Regulation E (EFTS), Regulation CC (Funds Availability), Truth in Savings Act, Bank Secrecy Act (BSA), and ACH rules.

Savvy computer skills including proficiency in Microsoft Word, Excel, and PowerPoint.

Exhibits exceptional leadership qualities, organizational skills, and analytical aptitude.

Excellent written and verbal communication, interpersonal skills, and listening abilities.

Strong, reliable decision-making skills, with the ability to troubleshoot complex branch issues.

Ability to remain calm and deescalate any member complaints or situations.

Ability to read, analyze, and interpret financial reports, tax documents, general ledgers, and legal documents.

Ability to understand external economic conditions.

Ability to speak effectively before groups of members, employees, and regulatory agencies.

Ability to define problems, collect data, establish facts, and draw valid conclusions.

Ability to exercise discretion and independent judgment in interpreting policies and procedures, making exceptions as required.

Ability to make decisions, act, and accept responsibility for results.

Ability to act appropriately and professionally in any situation.

Ability to operate general office machinery and equipment such as photocopier, fax machine, computers, laptops, and phone systems.

TCCU is proud to offer equal employment opportunity to all qualified applicants without regard to race, color, sex, gender identity or expression, sexual orientation, age, religion, disability status, national origin, genetics, protected veteran status, or any other protected categories.

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