Associa
Assistant Director of Community Management
Associa, Carlsbad, California, United States, 92002
Job Title:
Assistant Director of Community ManagementLocation:
Carlsbad, CAJob Description:Associa is currently looking for an Assistant Director of Community Management to join our team. The Assistant Director works directly with the Division VP and is responsible for providing support on administrative operations and supervision of a division, while directly managing a reduced portfolio of community associations. Leadership responsibilities include training, supervising, and evaluating staff and office operations in addition to developing and implementing strategic vision and planning of a division. These duties may be limited to specific accounts and/or team members.What do we offer?Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated a Great Place to Work for six consecutive years and many of our locations are awarded as Best and Brightest.Compensation is between $85,000 to $95,000 depending on experience.How will you make an impact?Manage community associations, with a reduced portfolio size.Provide leadership and oversight in general operations of the assigned region.Evaluate performance of assigned team members for compliance with established company policies and objectives and their contributions in attaining objectives.Establish positive relationships with stakeholders and other vendors at the regional level.Assist with strategic planning, business development, and fiscal operations at the regional level.Provide motivational mentoring and coaching to direct reports, in order to support them in accomplishing annual and quarterly business management objectives within the related areas of responsibility.Support team members at assigned client meetings.Assist in client retention efforts for division and on accounts specifically.Assist in preparation of monthly client retention reporting.Attend monthly Leadership Meetings and Client Retention Meetings.Monitor manager completion of deliverables and status using necessary and provided reporting tools.Serve as escalation person for client and customer concerns for specific clients or team members as assigned.Review mailouts, newsletters, board packets, and minutes for quality control purposes.Support team and individual team members in maintaining and promoting a positive and productive work environment, assist in mediating and/or escalating concerns to VP, BVP/BP, and/or HR.Support VP in conducting monthly staff meetings or weekly huddles, incorporating important information, initiatives, and conducting training as necessary.Serve as liaison between team and branch leadership, reporting issues, trends, and requests from team.Requirements:Bachelor’s Degree RequiredMaster of Business Administration Degree Preferred3 - 5 years of directly related or closely related experience3 - 5 years of Management and/or Supervisory experience3 - 5 years of Community Association experienceKnowledge of GAAP at a proficient levelKnowledge of Microsoft Office products (Word, Excel, Outlook) at an expert levelKnowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at an expert levelProfessional communication skills (phone, interpersonal, written, verbal)Company Description:With more than 300 branch offices across North America, Associa is building the future of community for more than 7.5 million residents worldwide. Our 15,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 45 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit
www.associaonline.com
.
#J-18808-Ljbffr
Assistant Director of Community ManagementLocation:
Carlsbad, CAJob Description:Associa is currently looking for an Assistant Director of Community Management to join our team. The Assistant Director works directly with the Division VP and is responsible for providing support on administrative operations and supervision of a division, while directly managing a reduced portfolio of community associations. Leadership responsibilities include training, supervising, and evaluating staff and office operations in addition to developing and implementing strategic vision and planning of a division. These duties may be limited to specific accounts and/or team members.What do we offer?Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated a Great Place to Work for six consecutive years and many of our locations are awarded as Best and Brightest.Compensation is between $85,000 to $95,000 depending on experience.How will you make an impact?Manage community associations, with a reduced portfolio size.Provide leadership and oversight in general operations of the assigned region.Evaluate performance of assigned team members for compliance with established company policies and objectives and their contributions in attaining objectives.Establish positive relationships with stakeholders and other vendors at the regional level.Assist with strategic planning, business development, and fiscal operations at the regional level.Provide motivational mentoring and coaching to direct reports, in order to support them in accomplishing annual and quarterly business management objectives within the related areas of responsibility.Support team members at assigned client meetings.Assist in client retention efforts for division and on accounts specifically.Assist in preparation of monthly client retention reporting.Attend monthly Leadership Meetings and Client Retention Meetings.Monitor manager completion of deliverables and status using necessary and provided reporting tools.Serve as escalation person for client and customer concerns for specific clients or team members as assigned.Review mailouts, newsletters, board packets, and minutes for quality control purposes.Support team and individual team members in maintaining and promoting a positive and productive work environment, assist in mediating and/or escalating concerns to VP, BVP/BP, and/or HR.Support VP in conducting monthly staff meetings or weekly huddles, incorporating important information, initiatives, and conducting training as necessary.Serve as liaison between team and branch leadership, reporting issues, trends, and requests from team.Requirements:Bachelor’s Degree RequiredMaster of Business Administration Degree Preferred3 - 5 years of directly related or closely related experience3 - 5 years of Management and/or Supervisory experience3 - 5 years of Community Association experienceKnowledge of GAAP at a proficient levelKnowledge of Microsoft Office products (Word, Excel, Outlook) at an expert levelKnowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at an expert levelProfessional communication skills (phone, interpersonal, written, verbal)Company Description:With more than 300 branch offices across North America, Associa is building the future of community for more than 7.5 million residents worldwide. Our 15,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 45 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit
www.associaonline.com
.
#J-18808-Ljbffr