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Omni Hotels & Resorts

Director of Sales and Marketing

Omni Hotels & Resorts, Dallas, Texas, United States, 75215


Director of Sales and Marketing

Job Locations:

US-TX-DallasRequisition ID:

2024-114997# of Openings:

1Category:

SalesOverview

Dallas HotelThe Omni Dallas Hotel, in the center of the revitalized downtown Dallas, is connected via sky bridge to the Dallas Convention Center and close to restaurants, shops, entertainment and more! The Omni Dallas Hotel is built to meet the U.S. Green Building Council LEED Gold Certification standards, placing it on the forefront of environmental awareness and conservation in the city.The Omni Dallas Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Dallas Hotel may be your perfect match.Job Description

The Omni Dallas Hotel is seeking a dynamic

Director of Sales and Marketing

who brings strong leadership, revenue-focused upscale experience, and an interest in joining an industry leading company. Based in Downtown Dallas you will engage in leading a team of associates in the areas of group sales, catering, convention services, marketing and revenue management. If you are goal oriented, energetic, have previous leadership experience then we offer the perfect environment for you to succeed.The purpose of this position is to develop and execute strategic sales and marketing plans to generate and optimize overall revenues, through marketing, sales, promotion, advertising and public relations that will impact positively on the hotel resulting in a profitable return on the investment.This person will lead, motivate, and support the team while maintaining positive interdepartmental communications. This role contributes to the overall direction of the resort and effectively manages all sales and marketing expenses while exceeding overall budgeted revenues and RevPAR goals. Success is initially measured through sales, increased revenues, improved account revenue share and increased customer value and ultimately RevPAR Index premiums.Responsibilities

Essential Functions:Manage experienced and successful sales teamImplement and maintain Omni brand standardsEmphasis on exceeding established group rate guidelinesDevelop, maintain and implement strategies/action plans to generate revenues for the hotelMotivate productivity of all sales staff through leadership, development and supportDevelop, maintain and implement creative and successful packages to fill identified need periods in all segmentsActive solicitation of key accounts to generate direct salesIf needed maintain Sales Team's focus on a Proactive solicitation environmentAssist in the achievement of overall Food and Beverage revenueDesign and leverage all advertising and public relations opportunitiesDevelop, maintain and implement the budgeting and forecasting processEffectively control all sales & marketing expenses to insure optimum operating profitEnsure that all administrative procedures are in place and functioning effectivelyEnsure that all required reports are completed on a timely basisPromote high visibility of hotel through active involvement in city activities, industry associations and trade showsProvide proper collateral and information vehicles to keep customers informed and updated on the resortEnsure a challenging and exciting environment to encourage full career development and personal growthSupport and promote all corporate programs to increase customer awareness of Omni Hotels & Resorts and ensure that the customer receives the appropriate benefits of each programThrough the Convention Services Department, maintain product and assure the protection and cleanliness of the owner's physical assetsEnjoy the Hospitality business, be able to effectively communicate expectations to the team while creating a challenging but fun work environmentAlways looking for ways to encourage, support and assist the team; setting up the team for success each day to drive the greatest possible resultsUnderstand and contribute in overall revenue management initiatives and strategies to ensure we are maximizing every revenue opportunityBusiness Planning:Uses resources and data to develop strategic plans to sell segments. These plans will incorporate both customer expectations and company's goals relative to revenueUnderstands Omni Hotels & Resorts sales and business processes, supports corporate and hotel goals and contributes the enhancement of customer valueDevelops and executes tactical sales processes that support the hotel's strategic planOrganizes activities and resources in a manner that maximizes productivity and efficiencyFocuses on personal sales efforts to achieve maximum revenue return from key accountsMonitors achievement objectives and goals for the hotel and takes appropriate action to correct shortfalls versus the strategic planPrepare and manage annual budgets for travel and other business expenseGrow relationships at the appropriate levels, both internally and externally that enable the development and advancement of sales initiativesLeadership:The ability to successfully lead sales & marketing efforts to increase overall revenueSeek input and opinions from all relevant parties. Secures all facts prior to making decisionsCan accurately recognize the strengths / limitations of othersAccepts leadership responsibilities by modeling proper selling techniques, effective development of others and commitment to industry and personal developmentCommunication:Develops effective presentation (orally and written) where ideas, opinions, recommendations and conclusions are understoodMaintains communication with key accounts. Understands hotel performance, customer issues and trendsClearly articulates vision, goals, initiatives and expectations for the hotelPromotes and provides leadership in fostering property sales / national sales synergiesQualifications

Skills & Requirements:Account Planning Skills. Identifying and understanding account potential and the ability to set mutual Omni / Customer expectationsManagement of the customer decision and relationship processAbility to communicate issues and concerns at all level of the organizationAbility to direct and lead activities through internal and external resourcesStrong interpersonal skills and the ability to work in a team oriented environmentBusiness planning skills and budget management skillsAbility to scan and assess the competitive arena as it relates to region and segment to refine / improve customer value propositionCreative and strategic skillsAbility to manage multiple priorities and reprioritize when necessaryFinancial analysis skills. Ties strategies and planned actions and resultsStrong statistical analysis and business case developmentCommunication skills including group presentations, written and oralTeam management skills including participation, engages in difficult issues, and effectively influences non-direct reportsStrong understanding and expertise in the sales & marketing processQualifications:Must have Director of Sales & Marketing Experience in a luxury hotel/resortMust have a minimum of 5 years of senior sales and/or marketing leadership experience managing more than 10 employeesCollege degree or equivalent experienceProficient in use of Excel, Word and access database toolsOmni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links:

EEOC is the Law Poster

and the following link is the

OFCCP's Pay Transparency Nondiscrimination policy statement .If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to

applicationassistance@omnihotels.com .

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