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QualSights

Account Director

QualSights, Chicago, Illinois, United States, 60290


QualSights

has an immediate opening for an entrepreneurial

Account Director

with deep experience in developing and implementing strategies for the retention of existing business, as well as expansion within specific accounts. The ideal candidate will have a proven track record in account management, with a particular focus on expansion and renewal within the

Consumer Insights

industry, especially with

CPG

(Consumer Packaged Goods) companies. Reporting to the

SVP of Accounts , this Account Director will be key to the company’s success in generating year-over-year growth and building strong client relationships.About QualSights

QualSights is an insights technology platform that helps brands grow by generating deeper and more authentic insights from consumers anywhere in the world in a remarkably fast and cost-effective manner. QualSights' patented technology blends the depth and authenticity of qualitative research with the speed and agility of quantitative research.Key Responsibilities

Develop

and implement strategies

for account expansion and renewal to

exceed target revenue goals within your assigned portfolio of accounts.Act

as a trusted advisor to key decision-makers within CPG companies, ensuring

long-term client retention and growth through proactive relationship

management.Identify

and capitalize on opportunities for expansion

by introducing

additional services, solutions, and technologies that align with client

business objectives.Build

a strong understanding of each client’s business challenges to provide

tailored solutions and ensure ongoing satisfaction.Collaborate

with internal teams to deliver seamless execution on client projects and

facilitate cross-functional communication to address any client issues.Lead

client renewals

by ensuring clients derive maximum value from the platform and showcasing

how QualSights’ unique offerings continue to meet their evolving needs.Continuously

educate clients on the capabilities of QualSights’ platform, positioning

the company as a key partner in driving innovation within the consumer

insights space.Troubleshoot

and resolve client issues in collaboration with project managers and

senior leadership, ensuring high levels of client satisfaction.Regularly

track and analyze client performance metrics

to present strategic

insights and recommendations for future growth.Develop

and deliver compelling presentations, leveraging data and case studies, to

support account expansion efforts.Who You Are

A

results-driven professional with a proven ability to grow and retain key

accounts, particularly through expansion and renewal strategies.Deeply

knowledgeable about the

Consumer Insights

industry, with a specific

focus on working with

CPG companies .Entrepreneurial

in your approach, always identifying new opportunities for client growth

within existing accounts.Adept

at building and maintaining strong relationships with high-level

stakeholders at large CPG organizations.Passionate about changing the landscape of consumer insights through highly relevant, tech-based solutions.A strong communicator, able to deliver clear and compelling presentations, and skilled at translating complex insights into actionable recommendations.Comfortable working cross-functionally to drive client success, and able to work collaboratively with internal teams to deliver results.Highly

adaptable, thriving in a dynamic and fast-paced environment, with a focus

on continuous improvement and client satisfaction.Requirements

8+

years of experience in the

Consumer Insights

industry, focused on

research design, client/project success, and account management, including

familiarity with qualitative and quantitative research methodologies.Proven

success in meeting or exceeding sales targets for account expansion and

renewals.Experience

working with large

CPG companies , with a deep understanding of

their business challenges and consumer insights needs.BA/BS

(4-year required) with a strong academic record.Excellent

computer skills, including proficiency in Excel and Microsoft Office.

Familiarity with CRM systems (Salesforce preferred) and online project

management tools.Position Type

This is a full-time position. Occasionally, this role may require work outside of normal business hours. But don't worry, we strongly believe in a healthy work-life balance.Our team is adept in successfully collaborating in a 100% environment. Our team is spread out across the US and Canada. As long as you can commit to working CST hours, you can be based anywhere in the US.

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