Cleveland Public Library
PUBLIC SERVICES MANAGER II
Cleveland Public Library, Cleveland, Ohio, us, 44101
PUBLIC SERVICES MANAGER II - FULTON BRANCH
Full time/Pay Grade 6 - $67,100.00
Cleveland Public Library strives to be the driving force behind a powerful culture of learning that will inspire Clevelanders from all walks of life to continually learn, share, and seek out new knowledge.
The successful applicant will be a self-directed professional with a strong work ethic, a collaborative work style, and the skill set to thrive in a welcoming service environment for patrons and staff.
JOB SUMMARY:
This position is responsible for the day-to-day operation of a neighborhood library branch including, but not limited to, supervising staff; performing community outreach and engagement efforts to increase the use of Library services and programs; and collaborating with other departments and staff. Must strive to meet the Library’s mission, exemplify its core values, and exercise appropriate discretion and judgement.
JOB REQUIREMENTS:
Education:
Bachelor’s Degree in urban studies, nonprofit management, education, business, organizational leadership, or a related field. Master’s Degree preferred; ideal candidates will have a master's degree in Library and Information Science from an ALA accredited college or university.
Experience:
- Three years’ supervisory experience required, preferably in a union environment.- Three years’ library lead worker experience can be considered in lieu of supervisory experience.- Two years’ experience working for an organization that provides community-based services required, preferably in a metropolitan setting.
Technical Expertise:
- Knowledge of library theory, standards and best practices.- General principles and objectives of information technology systems and programs.- Accomplish goals and tasks through others by delegation, follow-up and oversight.- Ability to work as part of a team and work effectively with persons and communities from diverse cultural, social, and ethnic backgrounds.- Experience working with all levels within an organization is required.- Experience modifying and adapting existing programs, services, policies and processes to meet changing needs and expectations is required.- Working with community leaders, public officials, and other community stakeholders is preferred.- Experience managing budgets, resources and people is required.- Experience in public library, public-sector, and a union environment is preferred.- Proficiency in MS Office or similar software is required. Relevant business management systems such as general ledger, HRIS, CRM, etc., is preferred.
Certifications:
- Driver License: Required- Other License: N/A
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Evaluation of this position is based primarily on performance of the following essential functions, which include, but are not limited to:
- Coordinate, schedule, supervise and assign work assignments to staff.- Provide direct supervision of staff including orientation, training, discipline, and performance evaluations.- Comply with collective bargaining agreement(s).- Ensure staff provide exceptional customer service to Library patrons and visitors.- Plan and implement programming reflective of the community and its needs.- Develop collaborative relationships with schools, community groups and leaders, political and leadership representatives, etc.- Initiate community outreach, engagement and education efforts to increase the use of Library services and programs.- Plan and manage the day-to-day operations of a Library branch in conjunction with Public Services leadership, partner departments, etc. This includes, but is not limited to, staffing, ensuring basic safety and security measures are followed, maintaining a safe work environment, requesting routine and emergency maintenance requests, etc.- Manage and maintain a popular or other community-based collection in consultation with Collections staff.- Demonstrate fiscal accountability for branch resources and the ability to achieve outcomes within allocated resources. Demonstrate an understanding of financial data and reports.- Identify and implement policies, procedures and opportunities regarding program/service needs that affect both internal staff and Library services.- Assure effective and respectful relations with all Library personnel, patrons, and community representatives.- Assist in the development, implementation and evaluation of branch services and programs.- Apply broad knowledge, in-depth business and process knowledge and understanding of internal and external environment to formulate branch and/or organizational goals that support the Library's vision, strategy, and goals.- May have additional responsibilities related to recruitment, hiring, or training of various staff.- Perform other duties as assigned.
To Apply:
please visit www.cpl.org and navigate to employment opportunities or email your resume and cover letter directly to althea.johnson@cpl.org
Recruiter:
Althea Johnson
Posting Open:
Until 11/12/2024
#J-18808-Ljbffr
Full time/Pay Grade 6 - $67,100.00
Cleveland Public Library strives to be the driving force behind a powerful culture of learning that will inspire Clevelanders from all walks of life to continually learn, share, and seek out new knowledge.
The successful applicant will be a self-directed professional with a strong work ethic, a collaborative work style, and the skill set to thrive in a welcoming service environment for patrons and staff.
JOB SUMMARY:
This position is responsible for the day-to-day operation of a neighborhood library branch including, but not limited to, supervising staff; performing community outreach and engagement efforts to increase the use of Library services and programs; and collaborating with other departments and staff. Must strive to meet the Library’s mission, exemplify its core values, and exercise appropriate discretion and judgement.
JOB REQUIREMENTS:
Education:
Bachelor’s Degree in urban studies, nonprofit management, education, business, organizational leadership, or a related field. Master’s Degree preferred; ideal candidates will have a master's degree in Library and Information Science from an ALA accredited college or university.
Experience:
- Three years’ supervisory experience required, preferably in a union environment.- Three years’ library lead worker experience can be considered in lieu of supervisory experience.- Two years’ experience working for an organization that provides community-based services required, preferably in a metropolitan setting.
Technical Expertise:
- Knowledge of library theory, standards and best practices.- General principles and objectives of information technology systems and programs.- Accomplish goals and tasks through others by delegation, follow-up and oversight.- Ability to work as part of a team and work effectively with persons and communities from diverse cultural, social, and ethnic backgrounds.- Experience working with all levels within an organization is required.- Experience modifying and adapting existing programs, services, policies and processes to meet changing needs and expectations is required.- Working with community leaders, public officials, and other community stakeholders is preferred.- Experience managing budgets, resources and people is required.- Experience in public library, public-sector, and a union environment is preferred.- Proficiency in MS Office or similar software is required. Relevant business management systems such as general ledger, HRIS, CRM, etc., is preferred.
Certifications:
- Driver License: Required- Other License: N/A
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Evaluation of this position is based primarily on performance of the following essential functions, which include, but are not limited to:
- Coordinate, schedule, supervise and assign work assignments to staff.- Provide direct supervision of staff including orientation, training, discipline, and performance evaluations.- Comply with collective bargaining agreement(s).- Ensure staff provide exceptional customer service to Library patrons and visitors.- Plan and implement programming reflective of the community and its needs.- Develop collaborative relationships with schools, community groups and leaders, political and leadership representatives, etc.- Initiate community outreach, engagement and education efforts to increase the use of Library services and programs.- Plan and manage the day-to-day operations of a Library branch in conjunction with Public Services leadership, partner departments, etc. This includes, but is not limited to, staffing, ensuring basic safety and security measures are followed, maintaining a safe work environment, requesting routine and emergency maintenance requests, etc.- Manage and maintain a popular or other community-based collection in consultation with Collections staff.- Demonstrate fiscal accountability for branch resources and the ability to achieve outcomes within allocated resources. Demonstrate an understanding of financial data and reports.- Identify and implement policies, procedures and opportunities regarding program/service needs that affect both internal staff and Library services.- Assure effective and respectful relations with all Library personnel, patrons, and community representatives.- Assist in the development, implementation and evaluation of branch services and programs.- Apply broad knowledge, in-depth business and process knowledge and understanding of internal and external environment to formulate branch and/or organizational goals that support the Library's vision, strategy, and goals.- May have additional responsibilities related to recruitment, hiring, or training of various staff.- Perform other duties as assigned.
To Apply:
please visit www.cpl.org and navigate to employment opportunities or email your resume and cover letter directly to althea.johnson@cpl.org
Recruiter:
Althea Johnson
Posting Open:
Until 11/12/2024
#J-18808-Ljbffr