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University of Utah

PS Clinical Care Spec

University of Utah, Salt Lake City, Utah, United States, 84101


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Open Date 11/05/2024 Requisition Number PRN40269B Job Title PS Clinical Care Spec Working Title PS Clinical Care Spec Job Grade UGR FLSA Code Professional Patient Sensitive Job Code? Yes Standard Hours per Week 40 Full Time or Part Time? Full Time Shift Day Work Schedule Summary

Monday-Friday, 8:00am- 4:30pm

VP Area U of U Health - Academics Department 00268 - Neurosurgery Location Campus City Salt Lake City, UT Type of Recruitment External Posting Pay Rate Range $48,000-$72,000 depending on experience. Close Date 12/31/2024 Job Summary

This is a University of Utah position located at Primary Children's Hospital in Salt Lake City, Utah. Responsible for the coordination of patient care in a multidisciplinary clinical setting, specifically supporting pediatric Neurosurgeons. Works with various providers and services to ensure the best possible treatment and outcome for patients. Coordinates necessary patient care services with physicians, nurses, lab, radiology, pharmacy, infusion and clinics.

The Clinical Care Specialist plays a critical role in our day-to-day operations. You will assist surgeons by scheduling surgeries, be in clinic with providers, handling patient phone calls and other administrative tasks to provide the best possible care for our patients.

As a patient-focused organization, the University of Utah Health Sciences exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect.

Responsibilities

Coordinates patient care. Directs the scheduling of patient appointments with providers and ancillary services. Follows patients under treatment. Assures that patient needs are being met and that they understand the course of their treatment. Coordinates the management of patient questions. Triage patient questions to the appropriate provider or service and ensure follow through. Evaluates referrals from physicians and self-referred patients. Gathers needed medical information such as records, slides and films to assist in the evaluation of patient needs. Develops written protocols for communication to patients regarding treatment plans. Coordinates treatment-planning conferences. Coordinates presentations for conferences with slides, films, pathology, etc. Assists with the communication of the treatment plan decisions to the patient, verbally and in writing. Acts as a liaison with other supportive care groups (social work, financial counseling, palliative care, nutrition, etc.).

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Work Environment and Level of Frequency that may be required:

Nearly Continuously: Office environment.

Seldom: Infectious disease, oils (there is air or skin exposure to oils or other cutting fluids).

Physical Requirements and Level of Frequency that may be required

Nearly Continuously: Hearing, listening, talking.

Often: Repetitive hand motion (such as typing), walking, standing, sitting.

Seldom: Bending, reaching overhead.

Minimum Qualifications

Bachelor's degree in Health Care Administration, Business, Communication, Nursing or related field, or equivalency (one year of education can be substituted for two years of related work experience). Demonstrated human relation and effective communication skills are also required. Experience in oncology, multidisciplinary clinics, and/or working with high-acuity, complex patients may be preferred.

This position is patient-sensitive and must fulfill all associated requirements. We protect our patients, coworkers, and community by requiring all patient-sensitive employees to be immunized according to CDC standards and hospital policy. Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences Type Benefited Staff Special Instructions Summary Additional Information

The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.

All qualified individuals are strongly encouraged to apply. Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action (OEO/AA). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/

Online reports may be submitted at oeo.utah.edu

https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

* * Do you have a related Bachelor's degree or equivalency? (2 years related work experience may be substituted for 1 year of education)* Yes* No

* How many years of experience do you have in a healthcare setting?

(Open Ended Question)

* Do you have electronic medical record experience, preferably in iCentra or Epic?* Yes* No

Applicant Documents

Required Documents

* Resume

Optional Documents

* Cover Letter* Addendum to the University of Utah - Veteran Only - Call 801.581.2169 after submission* Appropriate discharge document (such as a DD-214 - Member Copy 4) - Veteran Only - Call 801.581.2169