State of Pennsylvania
Public Health Assistant
State of Pennsylvania, Harrisburg, Pennsylvania, United States, 17101
THE POSITION
Are you eager to finish your workday feeling fulfilled by the knowledge that you have made a positive impact on the health of individuals in your community? The Pennsylvania Department of Health (DOH), Bureau of Community Health Systems (BCHS) is seeking a Public Health Assistant for our South Central District Office. In this pivotal role, you will help us advance our mission of delivering essential public health services with excellence, effectiveness, and responsiveness. If you are ready to transform your skills and experience into a fulfilling career in public service, we invite you to apply today! Your contributions can make a significant impact.
DESCRIPTION OF WORK
In this position, you will significantly enhance the health of Pennsylvanians by supporting patient-centered tuberculosis (TB) outreach and control efforts in the culturally diverse communities of the South Central District. Your duties include filing and distributing TB reports, x-rays, and lab results while ensuring compliance with confidentiality protocols. You will maintain essential documents, collect and analyze TB data, prepare statistical summaries, and generate regular reports on TB cases and clinic activities. Additionally, you will assist with administrative tasks such as setting up clinics, weighing patients, contacting those who missed appointments, and coordinating X-ray collections.
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
* Full-time employment, 37.5-hour work week.* Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.* Salary: In some cases, the starting salary may be non-negotiable.* You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
* Graduation from high school; or equivalent certification or formal training.
Other Requirements:
* You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.* You must be able to perform essential job functions.
Legal Requirements:
* You must pass a background investigation.* This position falls under the provisions of the Child Protective Services Law.* Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.
How to Apply:
* Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).* Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.* Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
* Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov.
Telecommunications Relay Service (TRS):
* 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
* Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).* Your score is based on the detailed information you provide on your application and in response to the supplemental questions.* Your score is valid for this specific posting only.* You must provide complete and accurate information or:* your score may be lower than deserved.* you may be disqualified.
* You may only apply/test once for this posting.* Your results will be provided via email.
Learn more about our Total Rewards by watching this short video!
See the total value of your benefits package by exploring our benefits calculator.
Health & Wellness
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
Work/Life Balance
We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Employee Perks
Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.
For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box.
* Eligibility rules apply.
01
You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score.
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.
Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.
If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.
If you have general questions regarding the application and hiring process, please refer to our FAQ page.
* Yes
02
WORK BEHAVIOR 1 - CUSTOMER SERVICE
Acts as a liaison to guide and inform diverse populations regarding services provided. Receives, screens, and refers callers and visitors seeking health services to the correct personnel and location.
Levels of Performance
Select the Level of Performance that best describes your claim.
* A. I have experience receiving customer inquiries and requests. I was responsible for answering questions and providing technical information as necessary.* B. I have experience receiving customer inquiries and requests. I was responsible for answering general questions but referred customers to someone else for responses to technical questions.* C. I have NO experience related to this work behavior.
03
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
* The name of the employer where you gained this experience.* The actual duties you performed related to customer service.* Your level of responsibility.
04
WORK BEHAVIOR 2 - INFORMATION GATHERING
Gathers information for inclusion in forms, charts, or reports.
Levels of Performance
Select the Level of Performance that best describes your claim.
* A. I have experience gathering information for various documents and reports. I was responsible for gathering all available information from a variety of sources.* B. I have experience retrieving specifically requested information from a single source.* C. I have NO experience related to this work behavior.
05
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
* The name of the employer where you gained this experience.* The actual duties you performed related to information gathering.* Your level of responsibility.
06
WORK BEHAVIOR 3 - SORTS AND FILES DOCUMENTS
Sorts and files documents to maintain an organized and efficient workplace.
Levels of Performance
Select the Level of Performance that best describes your claim.
* A. I have experience sorting documents and filing them in the appropriate location.* B. I have experience filing documents; however, someone else was responsible for the initial sorting of the documents before I filed them.* C. I have NO experience related to this work behavior.
07
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
* The name of the employer where you gained this experience.* The actual duties you performed related to sorting and filing documents.* Your level of responsibility.
08
WORK BEHAVIOR 4 - ENTERING AND UPDATING INFORMATION
Conducts research by gathering, analyzing, and interpreting information related to casework needs. Researches files and coordinates information from other personnel to prepare for special projects and reports as needed.
Levels of Performance
Select the Level of Performance that best describes your claim.
* A. I have experience entering information into forms and charts, and reviewing the information for accuracy and completion.* B. I have experience entering information into forms and charts; however, someone else reviewed the information for accuracy and completion.* C. I have NO experience related to this work behavior.
09
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
* The name of the employer where you gained this experience.* The actual duties you performed related to entering and updating information.* Your level of responsibility.
Required Question
Agency Commonwealth of Pennsylvania
Address 613 North Street
Harrisburg, Pennsylvania, 17120
Website http://www.employment.pa.gov
Are you eager to finish your workday feeling fulfilled by the knowledge that you have made a positive impact on the health of individuals in your community? The Pennsylvania Department of Health (DOH), Bureau of Community Health Systems (BCHS) is seeking a Public Health Assistant for our South Central District Office. In this pivotal role, you will help us advance our mission of delivering essential public health services with excellence, effectiveness, and responsiveness. If you are ready to transform your skills and experience into a fulfilling career in public service, we invite you to apply today! Your contributions can make a significant impact.
DESCRIPTION OF WORK
In this position, you will significantly enhance the health of Pennsylvanians by supporting patient-centered tuberculosis (TB) outreach and control efforts in the culturally diverse communities of the South Central District. Your duties include filing and distributing TB reports, x-rays, and lab results while ensuring compliance with confidentiality protocols. You will maintain essential documents, collect and analyze TB data, prepare statistical summaries, and generate regular reports on TB cases and clinic activities. Additionally, you will assist with administrative tasks such as setting up clinics, weighing patients, contacting those who missed appointments, and coordinating X-ray collections.
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
* Full-time employment, 37.5-hour work week.* Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.* Salary: In some cases, the starting salary may be non-negotiable.* You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
* Graduation from high school; or equivalent certification or formal training.
Other Requirements:
* You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.* You must be able to perform essential job functions.
Legal Requirements:
* You must pass a background investigation.* This position falls under the provisions of the Child Protective Services Law.* Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.
How to Apply:
* Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).* Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.* Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
* Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov.
Telecommunications Relay Service (TRS):
* 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
* Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).* Your score is based on the detailed information you provide on your application and in response to the supplemental questions.* Your score is valid for this specific posting only.* You must provide complete and accurate information or:* your score may be lower than deserved.* you may be disqualified.
* You may only apply/test once for this posting.* Your results will be provided via email.
Learn more about our Total Rewards by watching this short video!
See the total value of your benefits package by exploring our benefits calculator.
Health & Wellness
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
Work/Life Balance
We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Employee Perks
Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.
For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box.
* Eligibility rules apply.
01
You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score.
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.
Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.
If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.
If you have general questions regarding the application and hiring process, please refer to our FAQ page.
* Yes
02
WORK BEHAVIOR 1 - CUSTOMER SERVICE
Acts as a liaison to guide and inform diverse populations regarding services provided. Receives, screens, and refers callers and visitors seeking health services to the correct personnel and location.
Levels of Performance
Select the Level of Performance that best describes your claim.
* A. I have experience receiving customer inquiries and requests. I was responsible for answering questions and providing technical information as necessary.* B. I have experience receiving customer inquiries and requests. I was responsible for answering general questions but referred customers to someone else for responses to technical questions.* C. I have NO experience related to this work behavior.
03
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
* The name of the employer where you gained this experience.* The actual duties you performed related to customer service.* Your level of responsibility.
04
WORK BEHAVIOR 2 - INFORMATION GATHERING
Gathers information for inclusion in forms, charts, or reports.
Levels of Performance
Select the Level of Performance that best describes your claim.
* A. I have experience gathering information for various documents and reports. I was responsible for gathering all available information from a variety of sources.* B. I have experience retrieving specifically requested information from a single source.* C. I have NO experience related to this work behavior.
05
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
* The name of the employer where you gained this experience.* The actual duties you performed related to information gathering.* Your level of responsibility.
06
WORK BEHAVIOR 3 - SORTS AND FILES DOCUMENTS
Sorts and files documents to maintain an organized and efficient workplace.
Levels of Performance
Select the Level of Performance that best describes your claim.
* A. I have experience sorting documents and filing them in the appropriate location.* B. I have experience filing documents; however, someone else was responsible for the initial sorting of the documents before I filed them.* C. I have NO experience related to this work behavior.
07
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
* The name of the employer where you gained this experience.* The actual duties you performed related to sorting and filing documents.* Your level of responsibility.
08
WORK BEHAVIOR 4 - ENTERING AND UPDATING INFORMATION
Conducts research by gathering, analyzing, and interpreting information related to casework needs. Researches files and coordinates information from other personnel to prepare for special projects and reports as needed.
Levels of Performance
Select the Level of Performance that best describes your claim.
* A. I have experience entering information into forms and charts, and reviewing the information for accuracy and completion.* B. I have experience entering information into forms and charts; however, someone else reviewed the information for accuracy and completion.* C. I have NO experience related to this work behavior.
09
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
* The name of the employer where you gained this experience.* The actual duties you performed related to entering and updating information.* Your level of responsibility.
Required Question
Agency Commonwealth of Pennsylvania
Address 613 North Street
Harrisburg, Pennsylvania, 17120
Website http://www.employment.pa.gov