LifeLong Medical Care
Community Health Worker - Prenatal
LifeLong Medical Care, Richmond, California, United States, 94801
Supporting Community Healthcare is a rewarding role. LifeLong Medical Care is looking for a
Community Health Worker (CHW) - Prenatal
to work at our William Jenkins Health Center in Richmond, CA. The Prenatal CHW's
responsibilities include welcoming our patients, making basic psychosocial and nutritional assessments, offering appropriate information, education and referrals, and providing emotional support to a culturally and socioeconomically diverse population. The CHW will work closely with the medical providers and medical assistants. The ideal candidate is someone who likes to work with a team, is familiar with local community resources, and has experience working with women or in a community health setting.
This is a full time, 40 hrs/wk, benefit eligible position.
This position is represented by SEIU-UHW. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of SEIU-UHW, as defined in the CBA.
LifeLong Medical Care is a large, multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more.
LifeLong Medical Care is an equal opportunity employer. We strongly encourage applications from women, people of color, and bilingual and bicultural individuals and members of the lesbian, gay, bisexual, and transgender communities. Applicants shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, or medical condition.
BenefitsCompensation: $22 - $23/hour. We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including ten paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan.
COVID-19 Vaccine PolicyIn accordance with LifeLong Medical Care's commitment to provide and maintain a workplace that is free of known hazards, we have adopted a Mandatory COVID-19 Vaccine Policy to safeguard the health of our employees and their families; our patients and visitors; and the community at large from infectious diseases, that vaccinations may reduce. This policy will comply with all applicable laws and is based on guidance from the Centers for Disease Control and Order of the California State Public Health Officer. Unless a reasonable medical or religious accommodation is approved, all employees must receive COVID-19 vaccinations.
Patients will receive care that addresses psychosocial, health education, and nutritional needs. Care will be in compliance with the guidelines of the Comprehensive Perinatal Services Program (CPSP).Provide orientation and complete assessments on pregnant patientsBeing a good listener and non-judgmental to capture accurate information for the chartManagement of active pregnancy panel with accurate data for the prenatal departmentCase management of pregnant patients needing extra support to navigate referrals and other supportive programs during prenatal/postpartum/post-miscarriage careOpen new pregnancy episode in EPIC system, tracking missed appointments, and closing pregnancy episodesCreate plan and provide appropriate interventions following steps to care guidelinesProvide health education, support, referrals, and follow-up to patients on caseloadSeek donations of car seats or other items for individual patients as appropriateIdentify high risk patients and refer to psychosocial servicesMeet all mandated reporting requirements and report to medical providers within 24 hours as neededMedical/Insurance knowledge to assist in navigating the health system as neededDocument all interactions with patients within 24-48 hours for billing/internal communication purposesComplete all paperwork required for CPSP to stay compliantAttend and participate in meetingsCoordinates with Lifelong medical staff, and other organizations to resolve patient issuesConsult with providers and/or psychosocial services to ensure appropriate servicesPerform other duties as assigned by supervisor
Commitment to the provision of primary care services for the underserved with demonstrated ability and sensitivity in working with a variety of people from low-income populations, with diverse educational,
lifestyle, ethnic and cultural originsStrong organizational, administrative, multi-tasking, prioritization and problem-solving skillsExcellent interpersonal, verbal, and written skillsConduct oneself in internal and external settings in a way that reflects positively on LifeLong Medical Care as an organization of professional, confident and sensitive staffWork in a team-oriented environment with a number of professionals with different work styles and support needsAbility to work effectively under pressure in a positive friendly manner and to be flexible and adaptive to changeAbility to seek direction/approval on essential matters, yet work independently with little onsite supervision, using professional judgment and diplomacyMaintain strict confidentiality with patient careAbility to effectively present information to others, including other employees and community partnersDependable in attendance and good time management to complete tasksBe creative and mature with a “can do”, proactive attitude and an ability to continuously “scan” the environment, identifying and taking advantage of opportunities for improvementJob RequirementsHigh school diploma or GEDOne-year work experience with prenatal/obstetrics patientsKnowledge of lactation education and/or resourcesExperience working in a non-profit clinic or hospital settingExperience with electronic health recordsKnowledge of or the ability to learn community resourcesAbility to interact effectively with community agencies and to advocate for patients needing servicesComfort with discussing sensitive topics such as sexuality, interpersonal violence, financial issues, and substance abuseProficient in Microsoft office Word, Excel, OutlookMust be bilingual English/Spanish.Job PreferencesKnowledge of health insurance plansKnowledge of EPIC EHR a plusKnowledge of CPSP billing a plus
Community Health Worker (CHW) - Prenatal
to work at our William Jenkins Health Center in Richmond, CA. The Prenatal CHW's
responsibilities include welcoming our patients, making basic psychosocial and nutritional assessments, offering appropriate information, education and referrals, and providing emotional support to a culturally and socioeconomically diverse population. The CHW will work closely with the medical providers and medical assistants. The ideal candidate is someone who likes to work with a team, is familiar with local community resources, and has experience working with women or in a community health setting.
This is a full time, 40 hrs/wk, benefit eligible position.
This position is represented by SEIU-UHW. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of SEIU-UHW, as defined in the CBA.
LifeLong Medical Care is a large, multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more.
LifeLong Medical Care is an equal opportunity employer. We strongly encourage applications from women, people of color, and bilingual and bicultural individuals and members of the lesbian, gay, bisexual, and transgender communities. Applicants shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, or medical condition.
BenefitsCompensation: $22 - $23/hour. We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including ten paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan.
COVID-19 Vaccine PolicyIn accordance with LifeLong Medical Care's commitment to provide and maintain a workplace that is free of known hazards, we have adopted a Mandatory COVID-19 Vaccine Policy to safeguard the health of our employees and their families; our patients and visitors; and the community at large from infectious diseases, that vaccinations may reduce. This policy will comply with all applicable laws and is based on guidance from the Centers for Disease Control and Order of the California State Public Health Officer. Unless a reasonable medical or religious accommodation is approved, all employees must receive COVID-19 vaccinations.
Patients will receive care that addresses psychosocial, health education, and nutritional needs. Care will be in compliance with the guidelines of the Comprehensive Perinatal Services Program (CPSP).Provide orientation and complete assessments on pregnant patientsBeing a good listener and non-judgmental to capture accurate information for the chartManagement of active pregnancy panel with accurate data for the prenatal departmentCase management of pregnant patients needing extra support to navigate referrals and other supportive programs during prenatal/postpartum/post-miscarriage careOpen new pregnancy episode in EPIC system, tracking missed appointments, and closing pregnancy episodesCreate plan and provide appropriate interventions following steps to care guidelinesProvide health education, support, referrals, and follow-up to patients on caseloadSeek donations of car seats or other items for individual patients as appropriateIdentify high risk patients and refer to psychosocial servicesMeet all mandated reporting requirements and report to medical providers within 24 hours as neededMedical/Insurance knowledge to assist in navigating the health system as neededDocument all interactions with patients within 24-48 hours for billing/internal communication purposesComplete all paperwork required for CPSP to stay compliantAttend and participate in meetingsCoordinates with Lifelong medical staff, and other organizations to resolve patient issuesConsult with providers and/or psychosocial services to ensure appropriate servicesPerform other duties as assigned by supervisor
Commitment to the provision of primary care services for the underserved with demonstrated ability and sensitivity in working with a variety of people from low-income populations, with diverse educational,
lifestyle, ethnic and cultural originsStrong organizational, administrative, multi-tasking, prioritization and problem-solving skillsExcellent interpersonal, verbal, and written skillsConduct oneself in internal and external settings in a way that reflects positively on LifeLong Medical Care as an organization of professional, confident and sensitive staffWork in a team-oriented environment with a number of professionals with different work styles and support needsAbility to work effectively under pressure in a positive friendly manner and to be flexible and adaptive to changeAbility to seek direction/approval on essential matters, yet work independently with little onsite supervision, using professional judgment and diplomacyMaintain strict confidentiality with patient careAbility to effectively present information to others, including other employees and community partnersDependable in attendance and good time management to complete tasksBe creative and mature with a “can do”, proactive attitude and an ability to continuously “scan” the environment, identifying and taking advantage of opportunities for improvementJob RequirementsHigh school diploma or GEDOne-year work experience with prenatal/obstetrics patientsKnowledge of lactation education and/or resourcesExperience working in a non-profit clinic or hospital settingExperience with electronic health recordsKnowledge of or the ability to learn community resourcesAbility to interact effectively with community agencies and to advocate for patients needing servicesComfort with discussing sensitive topics such as sexuality, interpersonal violence, financial issues, and substance abuseProficient in Microsoft office Word, Excel, OutlookMust be bilingual English/Spanish.Job PreferencesKnowledge of health insurance plansKnowledge of EPIC EHR a plusKnowledge of CPSP billing a plus